MicroMD PM
130 results found
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Ability to send appointment reminders to patient portal from the appointment screen
Practices are requesting the capability to automatically send appointment reminders about patients to the portal without having to call each patient individually or use any other application to do the same.
1 vote -
Allow sequestration posted in a MCR 2ndary payment to go to MORE screen
When MCR is 2ndary and the payment is auto posted... the sequestration write off information does not get entered into the MORE screen. The payment auto posts fine but every time is gets stopped at PI for CAS error/not being in balance. They do not have the opportunity to correct this because it is an auto posted payment. So they would like to be able to tell the system to automatically populate the MORE screen with sequestration information when MCR is a 2ndary payer.
Expected Result: FAR less CAS errors in PI that have to be manually corrected
Actual Result:…9 votesMicroMD ref id 23566 Version 15.0
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Create a denials report
There should be a report that allows you to track denials by insurance company/cpt code/ etc. It should be sort-able by denial reason. We are currently maintaining a separate spreadsheet just so we know who is denying claims and for what reason. This should not be a separate task.
4 votesReference id 24417
FYI there is a claim status report available by plan, denial codes, ect. that can provide denial data. -
Add 'zero payment quick button' to quickly post zero payment All line items on a claim.
Have a quick button in Payment Posting screen that allows the user to either Set ALL rows to zero payment without writing off the balance (in instances where a claim is denied or not paid because there was no coverage).
13 votes -
Allow multiple Patient Category''s per patient
When in the Patient Detail window, we would like to be able to assign a patient to more than one "Category" to a patient. The category can be used to allow “flashing” and blocking of appointment creations in the PM and sometimes there is a need for a patient to be in multiple categories for this and tracking.
7 votesThis suggestion will be added to our internal system for team review ref id 25691.
Version 15.0 -
insurance report
I need a report in which I can see patients that have a specific insurance primary AND another specific insurance secondary. For example, I need to contact all of my dual eligible patients and there doesn't appear to be a report for this.
1 voteThank You for your suggestion this is a duplicate of a planned item for a future release ref id 11691.
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Allow Locking of an open Daysheet so that no one else can post/edit open Daysheet
Practices often need to leave an old Daysheet open so that they can review and verify everything is correct before closing the Daysheet. Unfortunately this means that another biller might accidentally post to that open Daysheet. A nice enhancement would be to allow a billing manager to finalize or lock a Daysheet but not actually erase it - so only security authorized billers can post to a locked or finalized Daysheet. This would allow them to see their payment total and balance payments for making a deposit BUT they are not forced to close/erase the Daysheet before someone adds to…
14 votes -
Allow Service Facility to be associated and defaulted from PM Location
To streamline charge entry, allow practices to default Service Facility at the Location level for streamlined charge entry. Also allow this information to pass through to the EMR and give billing/emr override ability to edit Service Facility in Bill Builder OR in the PM Charges screen.
1 voteThank you for your suggestion this is a duplicate suggestion and is in the planning stages. ref 16659
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Enhance Patient Plan Sets to allow Drag, Drop and Copy between plan sets
The Patient Plan Set is in desperate need of enhancement to allow users more modern tools for editing like drag, drop or copy. Most software packages make this process much easier by allowing users to use these modern features.
4 votesThis high vote item will be reviewed by the product review committee for planning for future development. MicroMD ref id 21488
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Mark up Daily View Schedule to show at a glance if a patient charge is posted or not.
Allow users to view a schedule to see if a particular appointment was posted or to see who was not posted for a calendar day and have this same icon display on the EMR Scheduled visits. Practice need a way to reconcile appointments with charges actually being posted. Additionally, add this as a Status to the Appointment status report (show all appointments that were posted - show appointments not posted).
7 votesThis suggestion will be added to our internal system for team review. ref id 25282
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Add fields COINS and DEDUCT for Secondary Pmt Posting (just like primary)
Allowing billers to indicate what part of secondary is COINS/COPAY/DEDUCT gives patients better details on their patient statements and helps the practice to avoid phone calls to explain how the money was allocated and why the patient owes. With change to the industry this feature is more important now than ever.
4 votesMicroMD ref id 21486 version 15.0
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Add data fields to record deductible, deductible met and copays for multiple levels of service.
on Plan Set tab, per insurance, add data fields to record deductible, deductible met with a date field, and copays for multiple levels of service.
Specialists will have varying copays based on office visit or procedure performed
This would provide ease of access and quick review to office staff who are scheduling patients and educating them in advance of their financial responsibility.
7 votesSuggestion will be reviewed by the SCR team internal ref id 26525
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Copay column in Primary Insurance - (Green) Payment Calculation window
There should be a Co-payment note field in Payment Calculations
Requested Steps to define spec:
- Post Payment/Adjustments
- Primary Insurance Payment Calculations window pops-up
- There should be an extra field for Co-Payment
Expected Result:
An extra field for Co-Payment note in Primary Insurance Payment CalculationsCurrent Result:
User has to manually type in a Note for Co-payImpact on Workflow:
User has to remember to put the Co-pay note in every time and this causes the biller to try to remember to do so. Practice prefers to see this field even though patient has paid their co-pay already.13 votesInternal review id 30013
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Claims EB add abliltiy to search by Locationi
Users need to be able to do electronic billing BY LOCATION. They want the people that post the charges to correct their own mistakes and through with the rejections and issues. Cannot be done by provider or payer... they need LOCCATION.
Requested Steps to define spec: Add an option where they can select claims from a specific location
Expected Result:
Actual Result: Each biller at each location can address their own issues Impact on Workflow: Makes the person accountable for their own mistakes1 voteThis is a duplicate items of a suggestion that is being reviewed by product mngmnt for inclusion in a future version. We will add your comments and add you as a additional client that request this option addition.Please reference MicroMD id 10104
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Would like ability for secondary insurance to be verified electronically along with primary
Currently only way to verify secondary insurance is manually. Many practices still have to manually call to verify 2ndry and would be best if secondary insurance can be included with eligibility verification via Appointment Schedule or when manually requesting via demographics or appointment creation.
9 votes -
Open Claims Report - allow filters for no filed date/filed date and a separate filter to block open claims with credit balances
There shoudl be an filter in the 'Open Claims' report allowing users to see only claims without a filed date. There should also be a filter to eliminate credit balance sequences from populating on the report. I would also like to see this report sortable by sequence balance.
4 votesReference HSMS id 19105, This item will be reviewed by product mngmt as its next step in the development planning.
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Uniposting refunds
Option on Charges/Payments will display sequences for all subaccounts with credit balances and then enter refund.
8 votesThis high vote item will be reviewed by the product review committee for planning for future development. MicroMD ref id 21487
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Next Appointment Date field in Patient Demographics in PM
It would be nice to see the next appointment date as a field in Patient Demographics instead of having to search for it in Appointment History.
4 votesHSMS internal reference id 18195 this suggestion will begin to be reviewed by product management, development, and services teams.
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SEPARATE AREA FOR UNAPPLIED MONEY
There should be a separate area to post Unapplied Money which it doesn’t pertain to an actual sequence because customers Pre-collect money for many reasons such as for uncovered procedures, cosmetic procedures, ineligibility or patient just want to have a credit instead of getting a refund.
When a patient pays and there is no particular date of service, there should be a separate area for this Unapplied Money/Credit, after patient has amount due, user should be able post directly from the Unapplied Money/Credit6 votesReference HSMS ID 19104 this item will be reviewed by product mngmt as its next step in the development planning.
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Lock out and Alert other users when a person is currently posting pending charges for that patient
Alert the other user(s) when a user is currently in the Charges window for that patient and lock all other users out from trying to post a duplicate charge. This is going to very helpful for the practices that has multiple billers and for bigger practices, especially an RHC or FQHC practice.
3 votesHigh Vote item will now be reviewed by product management team to establish when it can be planned to be incorporated into MicroMD ref id 19619
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