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MicroMD PM

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132 results found

  1. Edit Loop 2000

    GCHC would like to have the option in the PM to edit the EQ segment in Loop 2000 to allow for Eligibility Checks on the Dental Insurances. There is currently no way to do this in the PM system now.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Report for expiring insurances - sliding fee focus

    CHC's typically need to know which patients are due for sliding fee updates (requirement is typically they qualify for a year and then have to produce income verification again). Insurances for each sliding fee are created and applied to the patient where the start/end dates are entered. Therefore we need a report that can give the patient listing (and merge capability in case they want to send letters). Also, ensure that DOS is in the filter so we are not continuing to contact patients that are no longer being seen at our office.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. Update CoPay

    Var Name: Community Partners Healthnet
    Client Name:Ocracoke Health Care
    Contact Name:Courtney Smith

    Description of Request: When you update a CoPay for a plan in Maintainability->Plan, the CoPays need to be updated for all patients that have that plan applied.

    Requested Steps to define spec: Update a CoPay for a plan in Maintainability->Plan, prompt the user would they like to update all CoPays for all patients.

    Expected Result: For all patients’ copays to be updated

    Actual Result: You have to manually touch every patient chart with the plan attached to it

    Impact on Workflow: You have to manually touch every patient…

    5 votes

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  4. Open Slots additional filter by columns

    When using the open slots to find first available, have a filter where you can also do appt columns. Most appt slots would be in column 1 and overbooking in others. If I change the general setup to 1 column then it will not print the appointment schedule correctly (leaves off columns 2 and 3).

    4 votes

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  5. Service Facility to be locked to a practice, not a global setting

    create a tab in the practice section where only service facilities associated with that practice could be picked. Right now any facility can be picked. example if the SF should be 140, DataEntry can pick 14 and the wrong SF will bill out on the claim. if the SF was locked, 14 would not be able to be picked.

    2 votes

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  6. AL Medicaid Requirement

    AL Medicaid requires the Provider ID in box 32 B (service facility) or the electronic equivalent. Currently the only way to include this on an electronic claim is to change the EB settings when billing for this plan only, and changing it back for all other plans. This is a lot of manual work, this should be something that can be added at a plan level independent of EB settings. See link below to AL Medicaid showing this is required. I submitted this to support but I was advised I have to submit through my voice which is strange because…

    2 votes

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  7. UDS exclusions

    There needs to be a way to exclude patients from the UDS reporting. There are several types of patients that should not be included in the UDS report, for instance, test patients, immunization only patients, quick physicals needed for sports/work. These clients are being included in the patients by zip code, Table 3A, 3B, 4, 6A, 6B. There needs to be a place for excluding clients from reporting like there is in the EMR for excluding from meaningful use.

    2 votes

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  8. Changes needed for the Anesthesia Concurrence Report

    The way the Anesthesia Concurrency Report works at this time is not giving the data the way we expect. Doctors are showing on the report as having a concurrency when they do not have one.
    Currently it is designed to look at overlapping times and doesn’t take into account the provider. The system is looking at the start time and as long as there is a different case number with overlapping time that is when it bolds the rows.

    We need it to look also at the provider. For example if you have a provider who was not overseeing any…

    4 votes

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  9. Required Patient Fields - Phone

    Setup > Practice Preferences > General Preferences > Required Patient Fields

    Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.

    Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.

    11 votes

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved and is in active development!  In addition to each unique phone type (cell, home, alternate) as an option field to make required, we are also adding email for those who are using MMDengage to provide a more comprehensive collection of patient demographics. 


    Onwards and upwards!

    Product Management

  10. Limit or Block Access to Adjustments still allowing person to post payments

    I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.

    2 votes

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  11. Showing Last Sequence Note in Open Claims Report

    It would be beneficial to include an option to see the last sequence note in the open claims report. It could streamline the aging follow up process and avoid having to click into each account/sequence note to determine next steps with the account.

    2 votes

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  12. Print full middle name in Print Patient Info and all reports

    Since the newer versions of MicroMD allow the user to add the full middle name to the demographics, it would be nice to have the middle name print in print patient information and all reports.

    3 votes

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  13. to add a physician in demographics

    There currently is on patient details and demographics a field for referring physician and pcp. We are an ophthalmologist and have many diabetic patients that have an endocrinologist along with a pcp. Consultation letters are done to the pcp but also need to send one to the endocrinologist. If there were a field for that, we could enter that physician and be able to have a generated letter to both the pcp and the endocrinologist. Or listed as another physician type? We currently have to put a note in remarks or a note somewhere in micromd to do that extra…

    3 votes

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  14. print future appointments in PM

    We currently use appointment cards to give patients when they check out. We would like to be able to print the future appointments from the PM instead of hand writing them.

    7 votes

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  15. Sequence Note

    It would be great if we could put a check mark on more than one sequence in charges/payments and choose sequence note and have the note go onto ALL checked off sequences. Rather than copy/paste or use general note.

    2 votes

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  16. Minors

    It would be nice to have the ability to identify via a report of patients who are a minor with no responsibly party listed on the account. On the opposite side another report to show patients who are now an adult who have a responsibly party listed.

    6 votes

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  17. change the way we handle Min Balance and Min Amt Due in statement window

    Client would like the statement window to only look at patient related balances and not the overall patient account. So the Min Balance to only look at Patient responsible and not both patient and insurance overall balance. And they would like the Min Amt Due to only look at individual patient sequence and not the entire patient due amount of account.

    4 votes

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  18. Manual posting of Medicare sequestration

    Request: Allow the Medicare sequestration amount to go to the line level adjustments when payments are manually posted. If not caught, the secondary claim is invalid in the clearinghouse and causes CAS segment errors.

    Impact on Workflow: clean claims, reduction in time spent fixing claims allowing staff to attend to other issues.

    7 votes

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  19. Plan ID Search should not be wild card search

    The only way to search for plans in "plan id" space under the plan sets tab is by ID#, not name. If you type in FFS, looking for Medicare FFS, it says none found because there is no % defaulted to the beginning of the search. YOu should just be able to search like in the large database of plan list - no wildcard required. Most users do not know about wildcards and so when they can't find plan, it is frustrating.

    9 votes

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  20. Additional Options to Flag Potential Duplicate Accounts Other Than SSN#

    Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB

    15 votes

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

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