Skip to content

MicroMD PM

We have partnered with UserVoice, a third-party service, to collect feedback from you and other MicroMD users. Your use of this feedback portal and your submission are subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples, or demos for which you do not want to grant a license to Henry Schein Medical Systems.

Use this forum to share your ideas for improving MicroMD PM.

Share it with us. Share it with your MicroMD community.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

124 results found

  1. Required Patient Fields - Phone

    Setup > Practice Preferences > General Preferences > Required Patient Fields

    Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.

    Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved and is in active development!  In addition to each unique phone type (cell, home, alternate) as an option field to make required, we are also adding email for those who are using MMDengage to provide a more comprehensive collection of patient demographics. 


    Onwards and upwards!

    Product Management

  2. Limit or Block Access to Adjustments still allowing person to post payments

    I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Showing Last Sequence Note in Open Claims Report

    It would be beneficial to include an option to see the last sequence note in the open claims report. It could streamline the aging follow up process and avoid having to click into each account/sequence note to determine next steps with the account.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Print full middle name in Print Patient Info and all reports

    Since the newer versions of MicroMD allow the user to add the full middle name to the demographics, it would be nice to have the middle name print in print patient information and all reports.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. to add a physician in demographics

    There currently is on patient details and demographics a field for referring physician and pcp. We are an ophthalmologist and have many diabetic patients that have an endocrinologist along with a pcp. Consultation letters are done to the pcp but also need to send one to the endocrinologist. If there were a field for that, we could enter that physician and be able to have a generated letter to both the pcp and the endocrinologist. Or listed as another physician type? We currently have to put a note in remarks or a note somewhere in micromd to do that extra…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. print future appointments in PM

    We currently use appointment cards to give patients when they check out. We would like to be able to print the future appointments from the PM instead of hand writing them.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Sequence Note

    It would be great if we could put a check mark on more than one sequence in charges/payments and choose sequence note and have the note go onto ALL checked off sequences. Rather than copy/paste or use general note.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Minors

    It would be nice to have the ability to identify via a report of patients who are a minor with no responsibly party listed on the account. On the opposite side another report to show patients who are now an adult who have a responsibly party listed.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. change the way we handle Min Balance and Min Amt Due in statement window

    Client would like the statement window to only look at patient related balances and not the overall patient account. So the Min Balance to only look at Patient responsible and not both patient and insurance overall balance. And they would like the Min Amt Due to only look at individual patient sequence and not the entire patient due amount of account.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Manual posting of Medicare sequestration

    Request: Allow the Medicare sequestration amount to go to the line level adjustments when payments are manually posted. If not caught, the secondary claim is invalid in the clearinghouse and causes CAS segment errors.

    Impact on Workflow: clean claims, reduction in time spent fixing claims allowing staff to attend to other issues.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Plan ID Search should not be wild card search

    The only way to search for plans in "plan id" space under the plan sets tab is by ID#, not name. If you type in FFS, looking for Medicare FFS, it says none found because there is no % defaulted to the beginning of the search. YOu should just be able to search like in the large database of plan list - no wildcard required. Most users do not know about wildcards and so when they can't find plan, it is frustrating.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Additional Options to Flag Potential Duplicate Accounts Other Than SSN#

    Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

  13. Rights to lock specific fields.

    In the attached screenshot the permissions for patient is expanded. In the detail subfolder there would be another subfolder called lock. Within that lock folder any drop down and/or check box field could be selected to lock. For instance if the category drop down field was selected as locked that user or group would not have permission to make any changes to that field. By default the lock would be blank and all users would be able to make changes.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Locking Search Arguments

    Description of Request: Have an option to lock the search arguments in the PM to the 'Created search arguments'
    Requested Steps to define spec: Have a checkbox to lock the search arguments box so users cannot free type text in there. This will help with reporting and accuracy.
    Expected Result: Consistency with the data
    Actual Result: Free typed data that is harder to match up.
    Impact on Workflow: Takes extra time to ensure data is accurate.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add an option to have a pop up at arrival if eligibility was not checked or eligibility eturned as N or ?

    Add an option to have an automatic pop up at registration that will alert the front desk clerk that a patient's eligibility has not been checked or the eligibility check failed - making it more obvious to the user that corrective action is necessary.

    Also - prompt to automatically verify eligibility when adding a new insurance ID to help remind at point of entry on day of service.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Improve reporting options for patient wait times/time from arrival to clinical - across Pm and EMR

    Add reporting options to track time from arrival to time routed by clinical team to a room - and from time of arrival to time doctor started encounter or discharged patient. Currently you can view Pm time tracking and EMR time tracking separately but not as it related to both areas - so we lack the visibility to how long patient waited for clinical team or doctor.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Ability to track who enters, deletes or edits recalls

    We enter 300-400 recalls a month. Sometimes there are mistakes and we cannot track the user to provide additional training. It would be VERY helpful if under "Patient Log" in the "Patient Detail" screen it would tell you who entered, inactivated, deleted a recall, etc. by listing it as it does now when demographics are updated. If not there, then maybe a 'user' column in the recall area itself to help identify who is making mistakes. We bring patients back for cancerous polyps, so it's extremely important to get these entered correctly. Thank you!

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. EB Summary Report for Dental claims

    When running the EB Summary report for dental claims, the DX Code warning is listed for every patient because dental does not apply DX codes. If it is a dental form, the system should omit the DX Code rule. Also, you cannot see on the EB Summary report if a Tooth Number, Surface, or Arch was added. You have to open each claim to ensure the required information is attached.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. With all the State and Federal Reporting - Need a GOOD Demographic Report

    Need a demographic report with SS#, DOB, Address, Ph# and they need to be able to run it by appointment date. They have to check state controlled substance databases before prescribing medications. The information above is needed. They currently use schedule report but have to look up DOB and SS# to perform this task. Very time consuming.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. adjust a payment made to multiple sequences

    I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base