MicroMD PM
121 results found
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Adjustable Appointment Columns by Provider
Would like the number of columns in the appointment scheduler to be adjustable by provider. Currently, it is only adjustable for the whole practice. Right now providers that may only need 1 or 2 columns but are forced to have 3 since other providers need this amount.
3 votes -
Patient Details to auto-populate County
We are experiencing patients traveling to our clinic from all over the state for our rapid COVID-19 testing. Patients give us their street address, city, and state but do not typically give us the county they live in. This information is a requirement under patient details and our staff members are having to google search the city/state to find the county the patient lives in. Can the system not auto-populate the county based on the city/state that is entered into the system? It already populates the city/state when the zip code is entered, so it certainly seems that the system…
3 votes -
track user for changing appointment class
Allow system to track users who change appointments from one type of apt class to another. (please note, patients are not real, they are samples)
4 votes -
Tertiary claims
The claims processing window has a tertiary claims option. MicroMD does not allow for sending tertiary claims. Practices should have the ability to submit tertiary claims.
1 vote -
Update "Triangle/Caution" Warning
I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.
"The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."
2 votes -
Deductible Info window needs a year date
Not all yearly deductible amounts are calendar year and we need a way to know when the deductible starts over. Also, the system should alert when deductibles are reached for the timeframe.
4 votes -
Audit report for staff changing price of code when posting
Need a report to identify when prices are changed from the standard in the procedure code when posted to accounts. Staff can balance daysheets but that really doesn't give us a true record of details like when they reduce prices or even zero out the price.
Would like a report to be able to select and sort by procedure and user.3 votes -
Allow patient category to be restricted item
Currently, there is no way to restrict a user from changing the patient category. I would like there to be a option to restrict this.
The only way to block patient accounts is through this feature, we either need another way to block accounts due to bad debt issues or prevent staff from moving the patient from categories.
4 votes -
Patient Chart Note update demographics
Practice is using Patient Chart Notes in PM Patient Detail to keep preauthorization and coverage information. They need the note to have updated patient demographic and insurance information. When address or plan changes, that note needs to be updated as well
2 votes -
Edit Loop 2000
GCHC would like to have the option in the PM to edit the EQ segment in Loop 2000 to allow for Eligibility Checks on the Dental Insurances. There is currently no way to do this in the PM system now.
4 votes -
Report for expiring insurances - sliding fee focus
CHC's typically need to know which patients are due for sliding fee updates (requirement is typically they qualify for a year and then have to produce income verification again). Insurances for each sliding fee are created and applied to the patient where the start/end dates are entered. Therefore we need a report that can give the patient listing (and merge capability in case they want to send letters). Also, ensure that DOS is in the filter so we are not continuing to contact patients that are no longer being seen at our office.
3 votes -
Update CoPay
Var Name: Community Partners Healthnet
Client Name:Ocracoke Health Care
Contact Name:Courtney SmithDescription of Request: When you update a CoPay for a plan in Maintainability->Plan, the CoPays need to be updated for all patients that have that plan applied.
Requested Steps to define spec: Update a CoPay for a plan in Maintainability->Plan, prompt the user would they like to update all CoPays for all patients.
Expected Result: For all patients’ copays to be updated
Actual Result: You have to manually touch every patient chart with the plan attached to it
Impact on Workflow: You have to manually touch every patient…
5 votes -
Open Slots additional filter by columns
When using the open slots to find first available, have a filter where you can also do appt columns. Most appt slots would be in column 1 and overbooking in others. If I change the general setup to 1 column then it will not print the appointment schedule correctly (leaves off columns 2 and 3).
4 votes -
Service Facility to be locked to a practice, not a global setting
create a tab in the practice section where only service facilities associated with that practice could be picked. Right now any facility can be picked. example if the SF should be 140, DataEntry can pick 14 and the wrong SF will bill out on the claim. if the SF was locked, 14 would not be able to be picked.
2 votes -
AL Medicaid Requirement
AL Medicaid requires the Provider ID in box 32 B (service facility) or the electronic equivalent. Currently the only way to include this on an electronic claim is to change the EB settings when billing for this plan only, and changing it back for all other plans. This is a lot of manual work, this should be something that can be added at a plan level independent of EB settings. See link below to AL Medicaid showing this is required. I submitted this to support but I was advised I have to submit through my voice which is strange because…
2 votesThis item has been moved to our internal system to prioritize and plan for a future version. id 30775
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UDS exclusions
There needs to be a way to exclude patients from the UDS reporting. There are several types of patients that should not be included in the UDS report, for instance, test patients, immunization only patients, quick physicals needed for sports/work. These clients are being included in the patients by zip code, Table 3A, 3B, 4, 6A, 6B. There needs to be a place for excluding clients from reporting like there is in the EMR for excluding from meaningful use.
2 votes -
Changes needed for the Anesthesia Concurrence Report
The way the Anesthesia Concurrency Report works at this time is not giving the data the way we expect. Doctors are showing on the report as having a concurrency when they do not have one.
Currently it is designed to look at overlapping times and doesn’t take into account the provider. The system is looking at the start time and as long as there is a different case number with overlapping time that is when it bolds the rows.
We need it to look also at the provider. For example if you have a provider who was not overseeing any…4 votes -
Required Patient Fields - Phone
Setup > Practice Preferences > General Preferences > Required Patient Fields
Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.
Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.
10 votesThank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved and is in active development! In addition to each unique phone type (cell, home, alternate) as an option field to make required, we are also adding email for those who are using MMDengage to provide a more comprehensive collection of patient demographics.
Onwards and upwards!
Product Management
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Limit or Block Access to Adjustments still allowing person to post payments
I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.
2 votes -
Showing Last Sequence Note in Open Claims Report
It would be beneficial to include an option to see the last sequence note in the open claims report. It could streamline the aging follow up process and avoid having to click into each account/sequence note to determine next steps with the account.
2 votes
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