MicroMD PM
127 results found
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Calendar to show red on closed days
If a provider week does not include Day setup on certain days which indicates a "Closed" day, also update the calendar to a RED date like the Holiday/Vacation turns the calendar red.
5 votes -
Auto-Posting For Institutional/FQHC Claims
There should be a way to permanently setup the options to post institutional/FQHC claims. In the past, troubleshooting has been performed with MicroMD support staff and it was found that the user must go into the setup for auto-posting and change the "Ignore Allowed" field to in order to post these and then revert the changes afterwards. There should be a way that another setup option be made to prevent constant changing of options by the users. In previous discussions, it was mentioned that this could potentially be resolved by adding a specific AutoPayment Posting Form Type for FQHC Medicare…
3 votes -
Pending Charges Providers Filters for Rendering Providers
Can the filter for the "Pending Charges Providers" filter actually filter only the providers selected and not rely on the billing provider? For instance. If Dr. A is the billing provider for Dr. B, when I select ONLY Dr. B in the "Pending Charges Providers" list, I should only see the items with Dr. B as the provider. However, if I select Dr. A in the list, I should only see the items with Dr. A as the provider. Currently, if I select Dr. A in the "Pending Charges Providers" list it will show both Dr. A's and Dr. B's…
3 votes -
address verification
If the can add an address verification tab in the demographics that corresponds with USPS.com. This way we can eliminate discrepancies' in an address so that there aren't any issues when it comes to mail of any sort.
3 votes -
Sliding Fee discount apply when changing plan set
When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.
This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.
3 votes -
Clipboard - User default
Allow the user to default the clipboard filter and it sticks unless changed.
Currently, you filter it to "user" or by location it is not retained. If the appt view is closed (or clipboard is closed) it reverts back to GLOBAL and removed the location.
5 votes -
Adjustable Appointment Columns by Provider
Would like the number of columns in the appointment scheduler to be adjustable by provider. Currently, it is only adjustable for the whole practice. Right now providers that may only need 1 or 2 columns but are forced to have 3 since other providers need this amount.
3 votes -
Patient Details to auto-populate County
We are experiencing patients traveling to our clinic from all over the state for our rapid COVID-19 testing. Patients give us their street address, city, and state but do not typically give us the county they live in. This information is a requirement under patient details and our staff members are having to google search the city/state to find the county the patient lives in. Can the system not auto-populate the county based on the city/state that is entered into the system? It already populates the city/state when the zip code is entered, so it certainly seems that the system…
3 votes -
track user for changing appointment class
Allow system to track users who change appointments from one type of apt class to another. (please note, patients are not real, they are samples)
4 votes -
Tertiary claims
The claims processing window has a tertiary claims option. MicroMD does not allow for sending tertiary claims. Practices should have the ability to submit tertiary claims.
1 vote -
Update "Triangle/Caution" Warning
I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.
"The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."
2 votes -
Deductible Info window needs a year date
Not all yearly deductible amounts are calendar year and we need a way to know when the deductible starts over. Also, the system should alert when deductibles are reached for the timeframe.
4 votes -
Audit report for staff changing price of code when posting
Need a report to identify when prices are changed from the standard in the procedure code when posted to accounts. Staff can balance daysheets but that really doesn't give us a true record of details like when they reduce prices or even zero out the price.
Would like a report to be able to select and sort by procedure and user.3 votes -
Allow patient category to be restricted item
Currently, there is no way to restrict a user from changing the patient category. I would like there to be a option to restrict this.
The only way to block patient accounts is through this feature, we either need another way to block accounts due to bad debt issues or prevent staff from moving the patient from categories.
4 votes -
Patient Chart Note update demographics
Practice is using Patient Chart Notes in PM Patient Detail to keep preauthorization and coverage information. They need the note to have updated patient demographic and insurance information. When address or plan changes, that note needs to be updated as well
2 votes -
Edit Loop 2000
GCHC would like to have the option in the PM to edit the EQ segment in Loop 2000 to allow for Eligibility Checks on the Dental Insurances. There is currently no way to do this in the PM system now.
4 votes -
Report for expiring insurances - sliding fee focus
CHC's typically need to know which patients are due for sliding fee updates (requirement is typically they qualify for a year and then have to produce income verification again). Insurances for each sliding fee are created and applied to the patient where the start/end dates are entered. Therefore we need a report that can give the patient listing (and merge capability in case they want to send letters). Also, ensure that DOS is in the filter so we are not continuing to contact patients that are no longer being seen at our office.
3 votes -
Update CoPay
Var Name: Community Partners Healthnet
Client Name:Ocracoke Health Care
Contact Name:Courtney SmithDescription of Request: When you update a CoPay for a plan in Maintainability->Plan, the CoPays need to be updated for all patients that have that plan applied.
Requested Steps to define spec: Update a CoPay for a plan in Maintainability->Plan, prompt the user would they like to update all CoPays for all patients.
Expected Result: For all patients’ copays to be updated
Actual Result: You have to manually touch every patient chart with the plan attached to it
Impact on Workflow: You have to manually touch every patient…
5 votes -
Open Slots additional filter by columns
When using the open slots to find first available, have a filter where you can also do appt columns. Most appt slots would be in column 1 and overbooking in others. If I change the general setup to 1 column then it will not print the appointment schedule correctly (leaves off columns 2 and 3).
4 votes -
Service Facility to be locked to a practice, not a global setting
create a tab in the practice section where only service facilities associated with that practice could be picked. Right now any facility can be picked. example if the SF should be 140, DataEntry can pick 14 and the wrong SF will bill out on the claim. if the SF was locked, 14 would not be able to be picked.
2 votes
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