MicroMD PM

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  1. Would like patient search to look at all contact numbers not just home

    Currently only able to search on Home # on maint>patient. with addition of alternate and cell and cell being more a primary contact now and less landlines would like search to look at all contact numbers on patient demographics.

    suggesting sites to add cell to both home and cell currently but cannot put cell# in home in case they decide to do appt reminders via text.

    13 votes

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    Voting Open  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. last appointment fix

    The last visit date is not truly the last visit. This is currently the last service date that a charge was entered for the patient. The last visit date should be the last visit. It's data needs to be derived from the appointment history not the list of charges. A finance charge entered when a statement is sent out is currently being recorded as the last visit. Please fix.

    13 votes

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    2 comments  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Clipboard Should work with WaitList

    Currently, the Clipboard is something that can be used with the appointment scheduler for moving appointments around to a new date. You cannot move an appointment to a clipboard and then go from the clipboard to the WaitList.

    By dragging an appointment from the clipboard into the waitlist, we would save clicks and energy entering in waitlist patients. we can also move them from the waitlist into the clipboard for use around the appointments screen.

    I have a practice who will schedule a patient with a specific doctor for an appointment that is weeks from the scheduling phone call. They…

    13 votes

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    1 comment  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Copay column in Primary Insurance - (Green) Payment Calculation window

    There should be a Co-payment note field in Payment Calculations

    Requested Steps to define spec:

    1. Post Payment/Adjustments
    2. Primary Insurance Payment Calculations window pops-up
    3. There should be an extra field for Co-Payment

    Expected Result:
    An extra field for Co-Payment note in Primary Insurance Payment Calculations

    Current Result:

    User has to manually type in a Note for Co-pay

    Impact on Workflow:

    User has to remember to put the Co-pay note in every time and this causes the biller to try to remember to do so. Practice prefers to see this field even though patient has paid their co-pay already.

    12 votes

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    1 comment  ·  Charges/Payments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Print Patient Detail - Allow print of group of patient details based on appointments for day

    Print Patient Info from patient Detail allows you to print out a sheet to have patient verify if any information has changed from prior visits. Practices have requested that they would like the capability to print this sheet as a batch instead of having to print this separately for each patient.

    11 votes

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    0 comments  ·  Patient Information  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow Locking of an open Daysheet so that no one else can post/edit open Daysheet

    Practices often need to leave an old Daysheet open so that they can review and verify everything is correct before closing the Daysheet. Unfortunately this means that another biller might accidentally post to that open Daysheet. A nice enhancement would be to allow a billing manager to finalize or lock a Daysheet but not actually erase it - so only security authorized billers can post to a locked or finalized Daysheet. This would allow them to see their payment total and balance payments for making a deposit BUT they are not forced to close/erase the Daysheet before someone adds to…

    11 votes

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    1 comment  ·  Charges/Payments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Additional Options to Flag Potential Duplicate Accounts Other Than SSN#

    Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB

    10 votes

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    Voting Open  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Lock posting from pending charges so multiple users cannot cause duplicate charges

    This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.

    10 votes

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    Voting Open  ·  1 comment  ·  Charges/Payments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need to add the patients name to the credit card receipt.

    Need to add the patients name to the credit card receipt.

    10 votes

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    Voting Open  ·  0 comments  ·  Charges/Payments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Patient Appointment History in Billing Inquiry

    Any employee who has to review the billing inquiry will commonly refer back to the patient's appointments. This can be to verify a date or the type of appointment. For the user to do this, they must begin a patient inquiry (F5) and then click on appointment history. This process can be simplified if we can access patient appointments from the billing inquiry. Perhaps the appointment history button can be added to the billing inquiry menu? An alternate idea would be to have a "patient" button from the billing inquiry menu that would take you to the patient account without…

    9 votes

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    1 comment  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Auto Payment Posting Report like EB Summary Report

    When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…

    9 votes

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    Voting Open  ·  1 comment  ·  Charges/Payments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to open Appointment History for a Temp Patient

    Ability to open Appointment History for a Temp Patient.

    Requested Steps to define spec:
    1. Schedule an appointment as New Patient
    2. Create Test Patient
    3. Go to Patient module
    4. Click on Temp Patient List
    5. Double-click on Patient
    6. Click on Appointment History

    Expected Result:
    Appointment for the Temp Patient should show

    Current Result:
    Must create an account for the Patient OR go to Appointment Inquiry and search for the patient by using the last name and first name of the Temp Patient. It is too time consuming to have to search in Appointment Inquiry for a test…

    9 votes

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    2 comments  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Plan ID Search should not be wild card search

    The only way to search for plans in "plan id" space under the plan sets tab is by ID#, not name. If you type in FFS, looking for Medicare FFS, it says none found because there is no % defaulted to the beginning of the search. YOu should just be able to search like in the large database of plan list - no wildcard required. Most users do not know about wildcards and so when they can't find plan, it is frustrating.

    8 votes

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    Voting Open  ·  0 comments  ·  Patient Information  ·  Flag idea as inappropriate…  ·  Admin →
  14. EB Summary Report for Dental claims

    When running the EB Summary report for dental claims, the DX Code warning is listed for every patient because dental does not apply DX codes. If it is a dental form, the system should omit the DX Code rule. Also, you cannot see on the EB Summary report if a Tooth Number, Surface, or Arch was added. You have to open each claim to ensure the required information is attached.

    8 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Appt Templates to reserve # of slots of Classification

    Currently when you create an appointment template entry in Day Setup the appointment classification # of slots does not reserve the number indicated. A 2 slot classification only reserves 1 slot. This creates problems with overbooking. The workaround doesn't work very well. Would like the same number of slots templated as it is set in classification.
    I create an apt classification and give it 2 slots.
    I assign it to a time slot on the day setup. I takes only one slot. I put that day in a week.
    When the day view comes up only one time slot is…

    8 votes

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    Voting Open  ·  0 comments  ·  Appointments  ·  Flag idea as inappropriate…  ·  Admin →
  16. With all the State and Federal Reporting - Need a GOOD Demographic Report

    Need a demographic report with SS#, DOB, Address, Ph# and they need to be able to run it by appointment date. They have to check state controlled substance databases before prescribing medications. The information above is needed. They currently use schedule report but have to look up DOB and SS# to perform this task. Very time consuming.

    7 votes

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    0 comments  ·  Patient Information  ·  Flag idea as inappropriate…  ·  Admin →
  17. adjust a payment made to multiple sequences

    I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…

    7 votes

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    Voting Open  ·  0 comments  ·  Charges/Payments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Search by ICN to find claim

    Create ability to search by ICN to show the claim that the number is attached to. This would be very helpful when there is a takeback on a remit that shows only the original ICN. Being able to find the sequence by the ICN, user will know who to enter the takeback adjustment on.

    7 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Inactive Insurance Plan

    When updating a patient, and the patient has an inactive plan, pop-up a message identifying the inactive plan ID so the user can correct the insurance.

    Additionally, create a Utility that will allow you to transfer patients with an inactive plan ID to another plan ID. Ensure the utility allows you to select all/select individual patients in the event some billing still needs to be done with the old plan.

    6 votes

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    Voting Open  ·  0 comments  ·  Patient Information  ·  Flag idea as inappropriate…  ·  Admin →
  20. Required Patient Fields - Phone

    Setup > Practice Preferences > General Preferences > Required Patient Fields

    Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.

    Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.

    6 votes

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    Voting Open  ·  0 comments  ·  Patient Information  ·  Flag idea as inappropriate…  ·  Admin →
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