MicroMD PM
28 results found
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Need to add the patients name to the credit card receipt.
Need to add the patients name to the credit card receipt.
14 votes -
Allow Locking of an open Daysheet so that no one else can post/edit open Daysheet
Practices often need to leave an old Daysheet open so that they can review and verify everything is correct before closing the Daysheet. Unfortunately this means that another biller might accidentally post to that open Daysheet. A nice enhancement would be to allow a billing manager to finalize or lock a Daysheet but not actually erase it - so only security authorized billers can post to a locked or finalized Daysheet. This would allow them to see their payment total and balance payments for making a deposit BUT they are not forced to close/erase the Daysheet before someone adds to…
14 votes -
Add 'zero payment quick button' to quickly post zero payment All line items on a claim.
Have a quick button in Payment Posting screen that allows the user to either Set ALL rows to zero payment without writing off the balance (in instances where a claim is denied or not paid because there was no coverage).
13 votes -
Copay column in Primary Insurance - (Green) Payment Calculation window
There should be a Co-payment note field in Payment Calculations
Requested Steps to define spec:
- Post Payment/Adjustments
- Primary Insurance Payment Calculations window pops-up
- There should be an extra field for Co-Payment
Expected Result:
An extra field for Co-Payment note in Primary Insurance Payment CalculationsCurrent Result:
User has to manually type in a Note for Co-payImpact on Workflow:
User has to remember to put the Co-pay note in every time and this causes the biller to try to remember to do so. Practice prefers to see this field even though patient has paid their co-pay already.13 votesInternal review id 30013
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Allow sequestration posted in a MCR 2ndary payment to go to MORE screen
When MCR is 2ndary and the payment is auto posted... the sequestration write off information does not get entered into the MORE screen. The payment auto posts fine but every time is gets stopped at PI for CAS error/not being in balance. They do not have the opportunity to correct this because it is an auto posted payment. So they would like to be able to tell the system to automatically populate the MORE screen with sequestration information when MCR is a 2ndary payer.
Expected Result: FAR less CAS errors in PI that have to be manually corrected
Actual Result:…9 votesMicroMD ref id 23566 Version 15.0
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adjust a payment made to multiple sequences
I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…
8 votes -
Uniposting refunds
Option on Charges/Payments will display sequences for all subaccounts with credit balances and then enter refund.
8 votesThis high vote item will be reviewed by the product review committee for planning for future development. MicroMD ref id 21487
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Auto Payment Posting
Description of Request: Autoposting Report needs column for co-pay. Report should match what is on paper EOB and what is received in the 835 file. Be specific, detailed where and how this function would work and enhance the users experience.
Requested Steps to define spec: Key component
Expected Result:
Actual Result: Give result
Impact on Workflow:8 votesHSMS internal reference id 17735 this suggestion will begin to be reviewed by product management, development, and services teams.
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Manual posting of Medicare sequestration
Request: Allow the Medicare sequestration amount to go to the line level adjustments when payments are manually posted. If not caught, the secondary claim is invalid in the clearinghouse and causes CAS segment errors.
Impact on Workflow: clean claims, reduction in time spent fixing claims allowing staff to attend to other issues.
7 votes -
SEPARATE AREA FOR UNAPPLIED MONEY
There should be a separate area to post Unapplied Money which it doesn’t pertain to an actual sequence because customers Pre-collect money for many reasons such as for uncovered procedures, cosmetic procedures, ineligibility or patient just want to have a credit instead of getting a refund.
When a patient pays and there is no particular date of service, there should be a separate area for this Unapplied Money/Credit, after patient has amount due, user should be able post directly from the Unapplied Money/Credit6 votesReference HSMS ID 19104 this item will be reviewed by product mngmt as its next step in the development planning.
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Re-order Charges from Pending Charge List
Need the ability to re-order items that cross from the "pending charges" into the Charges/Payments screen. There are a number of carriers and UDS option that require things to be certain order. This prevents the "pending charges" option from being an effective tool currenlty since you cannot order the item (drag and drop things up and down would be nice) instead of deleting and re-adding.
6 votesHSMS internal reference id 18196 this suggestion will begin to be reviewed by product management, development, and services teams.
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Email payment receipt to patient from pmt screen
Email payment receipt to patient from pmt screen
4 votes -
Add fields COINS and DEDUCT for Secondary Pmt Posting (just like primary)
Allowing billers to indicate what part of secondary is COINS/COPAY/DEDUCT gives patients better details on their patient statements and helps the practice to avoid phone calls to explain how the money was allocated and why the patient owes. With change to the industry this feature is more important now than ever.
4 votesMicroMD ref id 21486 version 15.0
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Add ability to be able to set a specific location(s) to automatically write off all charges
Client would like the ability to be able to set a specific location(s) to automatically write off all charges in the PM when charges are posted to that location. For example, all services that are performed at locations of Soup Kitchen, Homeless Shelter, School etc... need to write off. Currently for these clinics, they can setup multiple slides called homeless, soup kitchen, migrant etc.. and set that slide to slide everything...but that forces the office staff to enter false family income and size (as they don't typically have this information on the patients) and assoc. a plan to the patent…
4 votesSuggestion will be reviewed by development to plan how and when the suggestion can be implemented. We will update this post when further planning steps and implementation date is projected 15335
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pending charges
Pending Charges Window - Allow user to expand the box to be able to see when there is a long list of pending charges.
3 votes -
Sliding Fee discount apply when changing plan set
When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.
This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.
3 votes -
Lock out and Alert other users when a person is currently posting pending charges for that patient
Alert the other user(s) when a user is currently in the Charges window for that patient and lock all other users out from trying to post a duplicate charge. This is going to very helpful for the practices that has multiple billers and for bigger practices, especially an RHC or FQHC practice.
3 votesHigh Vote item will now be reviewed by product management team to establish when it can be planned to be incorporated into MicroMD ref id 19619
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QR codes on statements and bills
Ability to attach a QR code to statements and/or bills that would be linked to online payment portal. Due to COVID many people are now used to using QR codes especially for paying bills. Many other billing services are including the code on their bills in order to help their customers quickly find the secure payment portal. This is the future of bill pay. The QR code would be set by the practice and there could be an option to include it when the statement print options pop up.
2 votes -
mail merge
Is it possible to expand the items available when creating a mail merge charge slip to include the Prior Authorization # that populates on new charges? Located on patient's cases tab.
2 votes -
Check out toggle to Charges and Payments
Now when the checkout toggle is turned on in Appt > General Setup, it auto launches the charge entry window it brings up a new blank window for entry. I would love to see it check the pending charge box for available charges to pull in so we can use the feature.
2 votes
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