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MicroMD PM

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17 results found

  1. Allow Locking of an open Daysheet so that no one else can post/edit open Daysheet

    Practices often need to leave an old Daysheet open so that they can review and verify everything is correct before closing the Daysheet. Unfortunately this means that another biller might accidentally post to that open Daysheet. A nice enhancement would be to allow a billing manager to finalize or lock a Daysheet but not actually erase it - so only security authorized billers can post to a locked or finalized Daysheet. This would allow them to see their payment total and balance payments for making a deposit BUT they are not forced to close/erase the Daysheet before someone adds to…

    13 votes

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  2. Need to add the patients name to the credit card receipt.

    Need to add the patients name to the credit card receipt.

    12 votes

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  3. Copay column in Primary Insurance - (Green) Payment Calculation window

    There should be a Co-payment note field in Payment Calculations

    Requested Steps to define spec:

    1. Post Payment/Adjustments
    2. Primary Insurance Payment Calculations window pops-up
    3. There should be an extra field for Co-Payment

    Expected Result:
    An extra field for Co-Payment note in Primary Insurance Payment Calculations

    Current Result:

    User has to manually type in a Note for Co-pay

    Impact on Workflow:

    User has to remember to put the Co-pay note in every time and this causes the biller to try to remember to do so. Practice prefers to see this field even though patient has paid their co-pay already.

    12 votes

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  4. Lock posting from pending charges so multiple users cannot cause duplicate charges

    This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.

    11 votes

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  5. Auto Payment Posting Report like EB Summary Report

    When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…

    11 votes

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  6. adjust a payment made to multiple sequences

    I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…

    7 votes

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  7. pending charges

    Pending Charges Window - Allow user to expand the box to be able to see when there is a long list of pending charges.

    3 votes

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  8. Sliding Fee discount apply when changing plan set

    When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.

    This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.

    3 votes

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  9. Automate adding codes based on rules/insurance

    I have been asked by several FQHC's to request this feature...
    When they post certain office visit codes and the insurance is Medicare, they need the system to automatically add the G code needed. Currently, cross-code messages are used but it would be much better if they could eliminate that and the system adds the code automatically in PM when posting. We have also looked at asking for postloaders however the insurance pays against the G code so that is not an option.

    2 votes

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  10. Check out toggle to Charges and Payments

    Now when the checkout toggle is turned on in Appt > General Setup, it auto launches the charge entry window it brings up a new blank window for entry. I would love to see it check the pending charge box for available charges to pull in so we can use the feature.

    2 votes

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  11. Update "Triangle/Caution" Warning

    I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.

    "The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."

    2 votes

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  12. Limit or Block Access to Adjustments still allowing person to post payments

    I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.

    2 votes

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  13. Sequence Note

    It would be great if we could put a check mark on more than one sequence in charges/payments and choose sequence note and have the note go onto ALL checked off sequences. Rather than copy/paste or use general note.

    2 votes

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  14. DOB Billing Inquiry

    Client has asked that the patient DOB be included in Billing Inquiry.

    1 vote

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  15. insurance line is white on light blue and is difficult to see

    when opening charges and payments and selecting new the insurance shows up on the top of the posting screen in light blue and white. Client is complaining that it is hard to see.

    1 vote

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  16. pending charges

    Pending charges window - allow the user to set a default sort order or have the system remember the last used sort so user does not have to keep sorting after processing each pending charge.

    1 vote

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  17. mail merge

    Is it possible to expand the items available when creating a mail merge charge slip to include the Prior Authorization # that populates on new charges? Located on patient's cases tab.

    1 vote

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