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MicroMD PM

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27 results found

  1. QR codes on statements and bills

    Ability to attach a QR code to statements and/or bills that would be linked to online payment portal. Due to COVID many people are now used to using QR codes especially for paying bills. Many other billing services are including the code on their bills in order to help their customers quickly find the secure payment portal. This is the future of bill pay. The QR code would be set by the practice and there could be an option to include it when the statement print options pop up.

    1 vote

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  2. Print Statement in Charges/Payments doesn't defaults the printer to what is in Billing Options

    Currently, the Print Statements option in Charges/Payment does not default to the envelope type in Billing Options. Either make that field to be the same as what is in the Billing Options, or add a field to Billing Preferences to default a printer for printing statements in Charges/Payments.

    1 vote

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

  3. DOB Billing Inquiry

    Client has asked that the patient DOB be included in Billing Inquiry.

    1 vote

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  4. insurance line is white on light blue and is difficult to see

    when opening charges and payments and selecting new the insurance shows up on the top of the posting screen in light blue and white. Client is complaining that it is hard to see.

    1 vote

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  5. pending charges

    Pending Charges Window - Allow user to expand the box to be able to see when there is a long list of pending charges.

    3 votes

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  6. pending charges

    Pending charges window - allow the user to set a default sort order or have the system remember the last used sort so user does not have to keep sorting after processing each pending charge.

    1 vote

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  7. mail merge

    Is it possible to expand the items available when creating a mail merge charge slip to include the Prior Authorization # that populates on new charges? Located on patient's cases tab.

    2 votes

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  8. Check out toggle to Charges and Payments

    Now when the checkout toggle is turned on in Appt > General Setup, it auto launches the charge entry window it brings up a new blank window for entry. I would love to see it check the pending charge box for available charges to pull in so we can use the feature.

    2 votes

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  9. Sliding Fee discount apply when changing plan set

    When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.

    This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.

    3 votes

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  10. Update "Triangle/Caution" Warning

    I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.

    "The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."

    2 votes

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  11. Limit or Block Access to Adjustments still allowing person to post payments

    I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.

    2 votes

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  12. Sequence Note

    It would be great if we could put a check mark on more than one sequence in charges/payments and choose sequence note and have the note go onto ALL checked off sequences. Rather than copy/paste or use general note.

    2 votes

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  13. Manual posting of Medicare sequestration

    Request: Allow the Medicare sequestration amount to go to the line level adjustments when payments are manually posted. If not caught, the secondary claim is invalid in the clearinghouse and causes CAS segment errors.

    Impact on Workflow: clean claims, reduction in time spent fixing claims allowing staff to attend to other issues.

    7 votes

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  14. adjust a payment made to multiple sequences

    I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…

    8 votes

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  15. Need to add the patients name to the credit card receipt.

    Need to add the patients name to the credit card receipt.

    13 votes

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  16. Add 'zero payment quick button' to quickly post zero payment All line items on a claim.

    Have a quick button in Payment Posting screen that allows the user to either Set ALL rows to zero payment without writing off the balance (in instances where a claim is denied or not paid because there was no coverage).

    13 votes

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  17. Allow Locking of an open Daysheet so that no one else can post/edit open Daysheet

    Practices often need to leave an old Daysheet open so that they can review and verify everything is correct before closing the Daysheet. Unfortunately this means that another biller might accidentally post to that open Daysheet. A nice enhancement would be to allow a billing manager to finalize or lock a Daysheet but not actually erase it - so only security authorized billers can post to a locked or finalized Daysheet. This would allow them to see their payment total and balance payments for making a deposit BUT they are not forced to close/erase the Daysheet before someone adds to…

    14 votes

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  18. Add fields COINS and DEDUCT for Secondary Pmt Posting (just like primary)

    Allowing billers to indicate what part of secondary is COINS/COPAY/DEDUCT gives patients better details on their patient statements and helps the practice to avoid phone calls to explain how the money was allocated and why the patient owes. With change to the industry this feature is more important now than ever.

    4 votes

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  19. Copay column in Primary Insurance - (Green) Payment Calculation window

    There should be a Co-payment note field in Payment Calculations

    Requested Steps to define spec:

    1. Post Payment/Adjustments
    2. Primary Insurance Payment Calculations window pops-up
    3. There should be an extra field for Co-Payment

    Expected Result:
    An extra field for Co-Payment note in Primary Insurance Payment Calculations

    Current Result:

    User has to manually type in a Note for Co-pay

    Impact on Workflow:

    User has to remember to put the Co-pay note in every time and this causes the biller to try to remember to do so. Practice prefers to see this field even though patient has paid their co-pay already.

    13 votes

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  20. Uniposting refunds

    Option on Charges/Payments will display sequences for all subaccounts with credit balances and then enter refund.

    8 votes

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