MicroMD PM
130 results found
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Tertiary claims
The claims processing window has a tertiary claims option. MicroMD does not allow for sending tertiary claims. Practices should have the ability to submit tertiary claims.
1 vote -
Open Slots additional filter by columns
When using the open slots to find first available, have a filter where you can also do appt columns. Most appt slots would be in column 1 and overbooking in others. If I change the general setup to 1 column then it will not print the appointment schedule correctly (leaves off columns 2 and 3).
4 votes -
Required Patient Fields - Phone
Setup > Practice Preferences > General Preferences > Required Patient Fields
Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.
Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.
11 votesThank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved and is in active development! In addition to each unique phone type (cell, home, alternate) as an option field to make required, we are also adding email for those who are using MMDengage to provide a more comprehensive collection of patient demographics.
Onwards and upwards!
Product Management
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Service Facility to be locked to a practice, not a global setting
create a tab in the practice section where only service facilities associated with that practice could be picked. Right now any facility can be picked. example if the SF should be 140, DataEntry can pick 14 and the wrong SF will bill out on the claim. if the SF was locked, 14 would not be able to be picked.
2 votes -
Changes needed for the Anesthesia Concurrence Report
The way the Anesthesia Concurrency Report works at this time is not giving the data the way we expect. Doctors are showing on the report as having a concurrency when they do not have one.
Currently it is designed to look at overlapping times and doesn’t take into account the provider. The system is looking at the start time and as long as there is a different case number with overlapping time that is when it bolds the rows.
We need it to look also at the provider. For example if you have a provider who was not overseeing any…4 votes -
AL Medicaid Requirement
AL Medicaid requires the Provider ID in box 32 B (service facility) or the electronic equivalent. Currently the only way to include this on an electronic claim is to change the EB settings when billing for this plan only, and changing it back for all other plans. This is a lot of manual work, this should be something that can be added at a plan level independent of EB settings. See link below to AL Medicaid showing this is required. I submitted this to support but I was advised I have to submit through my voice which is strange because…
2 votesThis item has been moved to our internal system to prioritize and plan for a future version. id 30775
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UDS exclusions
There needs to be a way to exclude patients from the UDS reporting. There are several types of patients that should not be included in the UDS report, for instance, test patients, immunization only patients, quick physicals needed for sports/work. These clients are being included in the patients by zip code, Table 3A, 3B, 4, 6A, 6B. There needs to be a place for excluding clients from reporting like there is in the EMR for excluding from meaningful use.
2 votes -
print future appointments in PM
We currently use appointment cards to give patients when they check out. We would like to be able to print the future appointments from the PM instead of hand writing them.
7 votes -
Limit or Block Access to Adjustments still allowing person to post payments
I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.
2 votes -
Showing Last Sequence Note in Open Claims Report
It would be beneficial to include an option to see the last sequence note in the open claims report. It could streamline the aging follow up process and avoid having to click into each account/sequence note to determine next steps with the account.
2 votes -
Minors
It would be nice to have the ability to identify via a report of patients who are a minor with no responsibly party listed on the account. On the opposite side another report to show patients who are now an adult who have a responsibly party listed.
6 votes -
Print full middle name in Print Patient Info and all reports
Since the newer versions of MicroMD allow the user to add the full middle name to the demographics, it would be nice to have the middle name print in print patient information and all reports.
3 votes -
to add a physician in demographics
There currently is on patient details and demographics a field for referring physician and pcp. We are an ophthalmologist and have many diabetic patients that have an endocrinologist along with a pcp. Consultation letters are done to the pcp but also need to send one to the endocrinologist. If there were a field for that, we could enter that physician and be able to have a generated letter to both the pcp and the endocrinologist. Or listed as another physician type? We currently have to put a note in remarks or a note somewhere in micromd to do that extra…
3 votes -
change the way we handle Min Balance and Min Amt Due in statement window
Client would like the statement window to only look at patient related balances and not the overall patient account. So the Min Balance to only look at Patient responsible and not both patient and insurance overall balance. And they would like the Min Amt Due to only look at individual patient sequence and not the entire patient due amount of account.
4 votes -
Sequence Note
It would be great if we could put a check mark on more than one sequence in charges/payments and choose sequence note and have the note go onto ALL checked off sequences. Rather than copy/paste or use general note.
2 votes -
Additional Options to Flag Potential Duplicate Accounts Other Than SSN#
Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB
15 votesThank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature! If we have questions as things progress, we will reach out.
Onwards and upwards!
Product Management
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Plan ID Search should not be wild card search
The only way to search for plans in "plan id" space under the plan sets tab is by ID#, not name. If you type in FFS, looking for Medicare FFS, it says none found because there is no % defaulted to the beginning of the search. YOu should just be able to search like in the large database of plan list - no wildcard required. Most users do not know about wildcards and so when they can't find plan, it is frustrating.
9 votes -
Manual posting of Medicare sequestration
Request: Allow the Medicare sequestration amount to go to the line level adjustments when payments are manually posted. If not caught, the secondary claim is invalid in the clearinghouse and causes CAS segment errors.
Impact on Workflow: clean claims, reduction in time spent fixing claims allowing staff to attend to other issues.
7 votes -
Add an option to have a pop up at arrival if eligibility was not checked or eligibility eturned as N or ?
Add an option to have an automatic pop up at registration that will alert the front desk clerk that a patient's eligibility has not been checked or the eligibility check failed - making it more obvious to the user that corrective action is necessary.
Also - prompt to automatically verify eligibility when adding a new insurance ID to help remind at point of entry on day of service.
12 votesReview stage id 29269
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EB Summary Report for Dental claims
When running the EB Summary report for dental claims, the DX Code warning is listed for every patient because dental does not apply DX codes. If it is a dental form, the system should omit the DX Code rule. Also, you cannot see on the EB Summary report if a Tooth Number, Surface, or Arch was added. You have to open each claim to ensure the required information is attached.
8 votesThank you for the suggestion and votes. The item now will be reviewed by our feature team. ID 30800
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