MicroMD PM
127 results found
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payor category & insurance set up in PM
Please see below the first attachment out of PM insurance master module. The CHC payor category for Sliding fee plans are all set to self pay and there is no sliding fee option in the drop down list. Could MicroMD add the sliding fee to the drop down list so we could get more accurate payor information out of the plan procedure history report in PM ? The insuranceclassdescription and policygroupname out of the plan procedure history report does provide insurance information but still not enough.
The second attachment below is the aging report out of…
1 vote -
Mail Merge Field Needed for Attorney name on Superbill/Chargeslip
This client uses Attorneys for 3rd party billing heavily. They need to see the attorney name on the mail merge chargeslip. The attorneys are populated in the Employer Table with the Third Party Type of "Attorney", but cannot pull this in as a mail merge field. It will only give us employer listed on the patient detail screen. Can we get the attorney name to pull from the cases tab if it is put in?
1 vote -
Reset Patient Accounts if the Pre Collection printing process gets interrupted
Pre-Collection letters – Can we add a reset status option? If there’s a problem with the printing, then you have to go back through and edit each patient and print the letters again. It would be nice to have the option similar to claim sending option to reset to print.
1 vote -
Clipboard - User default
Allow the user to default the clipboard filter and it sticks unless changed.
Currently, you filter it to "user" or by location it is not retained. If the appt view is closed (or clipboard is closed) it reverts back to GLOBAL and removed the location.
5 votes -
address verification
If the can add an address verification tab in the demographics that corresponds with USPS.com. This way we can eliminate discrepancies' in an address so that there aren't any issues when it comes to mail of any sort.
3 votes -
Sliding Fee discount apply when changing plan set
When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.
This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.
3 votes -
Adjustable Appointment Columns by Provider
Would like the number of columns in the appointment scheduler to be adjustable by provider. Currently, it is only adjustable for the whole practice. Right now providers that may only need 1 or 2 columns but are forced to have 3 since other providers need this amount.
3 votes -
track user for changing appointment class
Allow system to track users who change appointments from one type of apt class to another. (please note, patients are not real, they are samples)
4 votes -
Patient Details to auto-populate County
We are experiencing patients traveling to our clinic from all over the state for our rapid COVID-19 testing. Patients give us their street address, city, and state but do not typically give us the county they live in. This information is a requirement under patient details and our staff members are having to google search the city/state to find the county the patient lives in. Can the system not auto-populate the county based on the city/state that is entered into the system? It already populates the city/state when the zip code is entered, so it certainly seems that the system…
3 votes -
Deductible Info window needs a year date
Not all yearly deductible amounts are calendar year and we need a way to know when the deductible starts over. Also, the system should alert when deductibles are reached for the timeframe.
4 votes -
Allow patient category to be restricted item
Currently, there is no way to restrict a user from changing the patient category. I would like there to be a option to restrict this.
The only way to block patient accounts is through this feature, we either need another way to block accounts due to bad debt issues or prevent staff from moving the patient from categories.
4 votes -
Edit Loop 2000
GCHC would like to have the option in the PM to edit the EQ segment in Loop 2000 to allow for Eligibility Checks on the Dental Insurances. There is currently no way to do this in the PM system now.
4 votes -
Audit report for staff changing price of code when posting
Need a report to identify when prices are changed from the standard in the procedure code when posted to accounts. Staff can balance daysheets but that really doesn't give us a true record of details like when they reduce prices or even zero out the price.
Would like a report to be able to select and sort by procedure and user.3 votes -
Update "Triangle/Caution" Warning
I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.
"The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."
2 votes -
Update CoPay
Var Name: Community Partners Healthnet
Client Name:Ocracoke Health Care
Contact Name:Courtney SmithDescription of Request: When you update a CoPay for a plan in Maintainability->Plan, the CoPays need to be updated for all patients that have that plan applied.
Requested Steps to define spec: Update a CoPay for a plan in Maintainability->Plan, prompt the user would they like to update all CoPays for all patients.
Expected Result: For all patients’ copays to be updated
Actual Result: You have to manually touch every patient chart with the plan attached to it
Impact on Workflow: You have to manually touch every patient…
5 votes -
Patient Chart Note update demographics
Practice is using Patient Chart Notes in PM Patient Detail to keep preauthorization and coverage information. They need the note to have updated patient demographic and insurance information. When address or plan changes, that note needs to be updated as well
2 votes -
Report for expiring insurances - sliding fee focus
CHC's typically need to know which patients are due for sliding fee updates (requirement is typically they qualify for a year and then have to produce income verification again). Insurances for each sliding fee are created and applied to the patient where the start/end dates are entered. Therefore we need a report that can give the patient listing (and merge capability in case they want to send letters). Also, ensure that DOS is in the filter so we are not continuing to contact patients that are no longer being seen at our office.
3 votes -
Tertiary claims
The claims processing window has a tertiary claims option. MicroMD does not allow for sending tertiary claims. Practices should have the ability to submit tertiary claims.
1 vote -
Open Slots additional filter by columns
When using the open slots to find first available, have a filter where you can also do appt columns. Most appt slots would be in column 1 and overbooking in others. If I change the general setup to 1 column then it will not print the appointment schedule correctly (leaves off columns 2 and 3).
4 votes -
Required Patient Fields - Phone
Setup > Practice Preferences > General Preferences > Required Patient Fields
Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.
Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.
11 votesThank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved and is in active development! In addition to each unique phone type (cell, home, alternate) as an option field to make required, we are also adding email for those who are using MMDengage to provide a more comprehensive collection of patient demographics.
Onwards and upwards!
Product Management
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