MicroMD PM
121 results found
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Alerting user that day was customized
When the day is customized, it would be nice if that verbiage was in red. It doesn't draw your eyes to it the way it is now and it's almost washed out due to the background. Or perhaps, making the words bigger and bolder might help instead of red.
1 vote -
Location as option in the Patient Recall Report
Practice has six locations and several providers. They would like to run the patient recall report by location instead of provider. Exported report to Excel but no provider column exists.
1 vote -
pending charges
Pending charges window - allow the user to set a default sort order or have the system remember the last used sort so user does not have to keep sorting after processing each pending charge.
1 vote -
Open claims report sort
Hi - would it be possible to sort the Open Claims Report both by Third Party and Case Category? This would help avoid extra Excel work.
1 vote -
Practice Tax ID on Third-Party Statements
Hi - would it be possible to have the Practice Tax ID print on the Third-Party Statements? This is very important for certain parties.
1 vote -
Hipaa
In the patient demographics under the floating tool bar for Hipaa items, it would be great if the order of the items could be the same order as they are under Practice Preferences/Hipaa Categories or even to have them in the order of the ones that are checked for that patient. The reason for this is that in order to see the text in the box you have to click on the item and if your items that are checked for that patient are at the top they would be faster to get to the relevant items or in the…
1 vote -
Add Real Time Patient Balance Options when using any payment portal
Create a trigger to bring updated patient balances over in real-time. We are missing an update patient trigger that will include some coding to indicate a non-demographic update for when the patient total balance changes. So that every time there is a change to the patient's balance, we will get that information. Having this financial trigger in the Auditlog will allow us to bring those balances across in real-time.
The reason the balances currently don’t update in real-time is due the fact that MicroMD doesn’t have a trigger that their interface (or any vendor interface) can be set to read…
4 votes -
Calendar to show red on closed days
If a provider week does not include Day setup on certain days which indicates a "Closed" day, also update the calendar to a RED date like the Holiday/Vacation turns the calendar red.
5 votes -
Task Manager - Messaging - Send to Multiple Users
When sending a message in the Task Management > Messaging area, you can only send a message to a single user or "ALL" users. It would be beneficial at times for the user to be able to send a message to multiple users at once (similar to how you can send a message to multiple users/groups in the EMR). It does appear that you can send to a group, but this will not always resolve the issue as there may not be a group setup for the particular subset of users.
1 vote -
Generic Schedules between PM/EMR
We need a better way to handle viewing generic schedules between the PM and EMR. Currently, we have to create the fake provider in the EMR as an actual user and map it. This leaves open a login to the EMR system as well as allowing messages/orders etc to accidentally be sent to that login.
2 votes -
Auto-Posting For Institutional/FQHC Claims
There should be a way to permanently setup the options to post institutional/FQHC claims. In the past, troubleshooting has been performed with MicroMD support staff and it was found that the user must go into the setup for auto-posting and change the "Ignore Allowed" field to in order to post these and then revert the changes afterwards. There should be a way that another setup option be made to prevent constant changing of options by the users. In previous discussions, it was mentioned that this could potentially be resolved by adding a specific AutoPayment Posting Form Type for FQHC Medicare…
3 votes -
Pending Charges Providers Filters for Rendering Providers
Can the filter for the "Pending Charges Providers" filter actually filter only the providers selected and not rely on the billing provider? For instance. If Dr. A is the billing provider for Dr. B, when I select ONLY Dr. B in the "Pending Charges Providers" list, I should only see the items with Dr. B as the provider. However, if I select Dr. A in the list, I should only see the items with Dr. A as the provider. Currently, if I select Dr. A in the "Pending Charges Providers" list it will show both Dr. A's and Dr. B's…
3 votes -
Check out toggle to Charges and Payments
Now when the checkout toggle is turned on in Appt > General Setup, it auto launches the charge entry window it brings up a new blank window for entry. I would love to see it check the pending charge box for available charges to pull in so we can use the feature.
2 votes -
mail merge
Is it possible to expand the items available when creating a mail merge charge slip to include the Prior Authorization # that populates on new charges? Located on patient's cases tab.
1 vote -
payor category & insurance set up in PM
Please see below the first attachment out of PM insurance master module. The CHC payor category for Sliding fee plans are all set to self pay and there is no sliding fee option in the drop down list. Could MicroMD add the sliding fee to the drop down list so we could get more accurate payor information out of the plan procedure history report in PM ? The insuranceclassdescription and policygroupname out of the plan procedure history report does provide insurance information but still not enough.
The second attachment below is the aging report out of…
1 vote -
Mail Merge Field Needed for Attorney name on Superbill/Chargeslip
This client uses Attorneys for 3rd party billing heavily. They need to see the attorney name on the mail merge chargeslip. The attorneys are populated in the Employer Table with the Third Party Type of "Attorney", but cannot pull this in as a mail merge field. It will only give us employer listed on the patient detail screen. Can we get the attorney name to pull from the cases tab if it is put in?
1 vote -
Reset Patient Accounts if the Pre Collection printing process gets interrupted
Pre-Collection letters – Can we add a reset status option? If there’s a problem with the printing, then you have to go back through and edit each patient and print the letters again. It would be nice to have the option similar to claim sending option to reset to print.
1 vote -
Clipboard - User default
Allow the user to default the clipboard filter and it sticks unless changed.
Currently, you filter it to "user" or by location it is not retained. If the appt view is closed (or clipboard is closed) it reverts back to GLOBAL and removed the location.
5 votes -
address verification
If the can add an address verification tab in the demographics that corresponds with USPS.com. This way we can eliminate discrepancies' in an address so that there aren't any issues when it comes to mail of any sort.
3 votes -
Sliding Fee discount apply when changing plan set
When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.
This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.
3 votes
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