Skip to content

MicroMD PM

We have partnered with UserVoice, a third-party service, to collect feedback from you and other MicroMD users. Your use of this feedback portal and your submission are subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples, or demos for which you do not want to grant a license to Henry Schein Medical Systems.

Use this forum to share your ideas for improving MicroMD PM.

Share it with us. Share it with your MicroMD community.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

165 results found

  1. descending order option- charges and payments window

    An office can easily have more than 12 office visits in a year. In Charges and Payments - a common tool - we only show 11 visits on the screen at a time - even when you expand the window. However his biggest gripe is that there is not a way to reverse the order to show the most recent sequences first in the charges and payments window. - which is the normal thing you want to see – not the oldest. To see the most recent postings - you have to scroll. You can do this in the billing…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Carry the zip+4 information to the sub-account when the .0 account is updated

    Is there any reason why when updating the address on a .0 account the zip +4 does not carry over to the sub accounts?

    For example if I’m make an update to the address on the .0 account and enter a new street address, city zip & zip + 4, when saving PM will ask if you wish to update the sub account, after answering yes to do so and checking the sub account everything updates with the exception of the zip+4.

    I verified it behaves this way in the most recent version 10.0.1.19 EBF2.

    Also important is that this…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Need to audit the Appointment History window.

    When users delete modified appointment entries in the Appointment History window, this action is not audited. We would like this audited to settle disputes when an incorrect appointment is made and changed in the PM but not reflected in the EMR. This would be used to validate a user error rather than a application issue. CPH Ticket example 16727.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Report Enhancement: Add Principal Procedure Code

    Ability to run Procedure Transaction Report by Principal Procedure, similar to how we can run the report for Principal Diagnosis codes. This will help practice track how many procedures were the primary service for each visit. Not every patient comes in and gets charged an office visit. Please add option to choose whether to run Primary Only Procedure or Show All.

    Requested Steps to define spec:
    1. Reports
    2. Management
    3. Plan Procedure History
    4. Choose Primary Only or Show All

    Expected Result:
    Unable to run report based on primary procedures.

    Current Result:
    Report doesn’t pull by principal procedure

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Improve appointment confirmations

    Improve appointment confirmations by adding ways to denote what was done: Confirmed, Texted, LM, E-mailed, Confirmed with another, etc.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Planned  ·  0 comments  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Schedule Report Identifying Minors

    Include an identifying flag on the Schedule Report to identify when the patient is a minor so that the staff know that they need to speak with a parent/guardian.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Planned  ·  0 comments  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Confidential Communication visible from Schedule Report

    Add field to Scheduling Report to include a flag that indicates there is a "HIPAA Code" for that patient; at least as reminder that they need to check the patient demographics to see what the restriction is before making the confirmation call; have the report link back to the patient detail window to check rather than having to go somewhere else to look it up

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Planned  ·  0 comments  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. report by occupation

    Since occupation is a recent added field to fill in in the patient details, our front desk has been capturing that data. We would like to run a report to show all the occupations to help capture our migrant and seasonal workers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Enhance Batch Options to allow user to Set a Default Provider too.

    Currently Batch Options allows a user to default a Location, Service Facility, DOS but not the provider. For practices that post hospital charges, being able to set a Provider that conducted hospital rounds for all patients would be helpful. This is often and likely going to be different than the provider that was entered into the patients demographic record.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Ability user to skip Allowed Amount in Primary Posting Window when EOB does not have allowed amount.

    Some carriers (like Blue Cross Blue Shield TN) do not send an 'allowed amount' on EOB so posting payments is time consuming when the system is set up to calculate in the Primary Payment Posting window. Build in a button to allow the user to, on the fly, switch from requiring the Allowed amount to skipping allowed amount and entering Deduct, COINS, PMT, Writeoff and have MicroMD auto calculate the Allowed Amount for faster payment posting.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Review most recent

    Review Most Recent shows only the last 35 days. Can it store 90 days. When researching claim or daysheet issues it would be helpful to have more reports at your fingertips.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Connected users display

    Earlier versions had display of users still logged into system. The Users and Groups screen shows users last successful login. Could it also show last log off? Managers (and VARs) need to see if any users are still logged in if they need to shut down and do any kind of maintenance.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Have the ability to go back to the open slots search screen results once you have opened an appointment slot.

    Have the ability to go back to the open slots search screen results once you have opened an appointment slot. Currently when I search for open slots, I get a list of open appointments. I double click the slot I think I want. If I change my mind and decide I need a different open slot, I am unable to go back to the search window. It would great to be able to close the open appointment and have the open slot search window still open with my latest search results there for me to review again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Enhance Time of Service Patient Payments for easy front desk entry & easy billing allocation

    For non-billing staff there needs to be an easier way to enter a time of service payment for a patient. This payment should be part of the Check In process and will be a single payment that CAN have both CoPay for current visit and other outstanding patient balance in a single payment entry for a front desk user that is Non-billing so it should just have payment field (amount) and type (list of cash, check, charge).
    Billing should be able to allocate the money through the Uniposting or Transfer (allowing biller to input how much and where).
    MicroMD needs…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Provider Column in Patient List

    In Guarantor/Patient list, there should be a column to show the Provider the patient is assigned to in Patient Details.

    Requested Steps to define spec:

    1. Open Patient List
    2. Guarantor/Patient List pops-up
    3. A column for Provider should be available

    Expected Result:
    in the Guarantor/Patient list, there should be a column to show the Provider that patient is assigned to in Patient Details.

    Current Result:

    there are no current results.

    Impact on Workflow:

    With large practices, this is especially helpful because they have multiple providers and there are times where the patient sees the patient sees multiple providers in the practice. They…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Reporting Enhancement to help practice better track posted items for Practice Revenue Sharing

    When posting a charge line item - have fields called ChargeField1, ChargeField2, ChargeField3 (kind of like search arguments) where the biller can have a drop down list to append other non-claim related data for the purpose of tracking the line items in reports for Revenue Sharing. Many practices have internal referrals that they need to track and MicroMD does not have a good way to do this. With system integration, having the ability to customize and track is more important than ever.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Correct patient statements so that balance due column is represented correctly

    When client chooses to limit lines per statement to 20 to maintain postage costs, the detail on the patient statement in the balance due column is not correct. If the lines are limited to 20 lines per statement, but the detail of sequences on the statement is more than 20, the balance due column may show the total CREDIT of the payments and write offs, thus misleading the patient as to the correct amount due for that sequence. If more than 20 lines is needed AND the limit is set at 20, then the HSMS program should roll the correct…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Sequence Based Collection Balance displayed

    Would like the sequence based collection balance to appear on Patient Detail and Appointment entry screen. Often a user does not have access to Charges/Payments and Collections module but need to know amount turned over to collections. Also the Billing Inquiry screen should display responsibility as Patient-Collections like the Charges/Payments screen. Would be helpful is collection balance also appear on Billing Inquiry screen.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Billing Provider on EB Summary Report

    Billing Provider should show on EB Summary Report

    Requested Steps to define spec:

    1. User runs EB Summary Report
    2. Billing Provider should populate in the report

    Expected Result:
    When the user runs the EB Summary Report, instead of having to go down the list in the Claims Processing – EB window, the report should specify the Billing Provider.

    Current Result:

    User has to make sure the billing provider is correct in the Claims Processing – EB window then make sure that it is the correct billing provider before running the report.

    Impact on Workflow:

    This slows down the biller because she…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I suggest that last minute patient cancellations or no show remain on the schedule as cancelled.

    We have a lot of last minute cancellations and becomes really hard later on to remember who are all the PTs that didn't show or cancelled. I know that you can view the PT's appointment history, but you need to remember who they are beforehand.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Planned  ·  4 comments  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base