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MicroMD PM

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165 results found

  1. last appointment fix

    The last visit date is not truly the last visit. This is currently the last service date that a charge was entered for the patient. The last visit date should be the last visit. It's data needs to be derived from the appointment history not the list of charges. A finance charge entered when a statement is sent out is currently being recorded as the last visit. Please fix.

    14 votes

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    Not Planned  ·  2 comments  ·  Appointments  ·  Admin →
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  2. Print Patient Detail - Allow print of group of patient details based on appointments for day

    Print Patient Info from patient Detail allows you to print out a sheet to have patient verify if any information has changed from prior visits. Practices have requested that they would like the capability to print this sheet as a batch instead of having to print this separately for each patient.

    12 votes

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    I hope this message finds you well. I want to express my sincere gratitude for sharing your feature request with us. Your input is incredibly valuable to our team, and we appreciate the time and effort you've put into providing your insights.

    After careful consideration and thorough evaluation, we regret to inform you that we won't be able to implement the requested feature at this time. Please understand that this decision wasn't made lightly, and we genuinely appreciate your enthusiasm for our product.  I want to assure you that your feedback has been taken into account, and we continuously assess our roadmap to align with the needs of our users. 

    If you are interested in this type of functionality, we encourage you to reach out about our MMDengage solution that will solve this exact use case and more!

    We value your partnership and we hope to have further feedback and…

  3. I suggest that last minute patient cancellations or no show remain on the schedule as cancelled.

    We have a lot of last minute cancellations and becomes really hard later on to remember who are all the PTs that didn't show or cancelled. I know that you can view the PT's appointment history, but you need to remember who they are beforehand.

    12 votes

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    Not Planned  ·  4 comments  ·  Appointments  ·  Admin →
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  4. Lock posting from pending charges so multiple users cannot cause duplicate charges

    This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.

    11 votes

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  5. Auto Payment Posting Report like EB Summary Report

    When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…

    11 votes

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  6. Ability to open Appointment History for a Temp Patient

    Ability to open Appointment History for a Temp Patient.

    Requested Steps to define spec:
    1. Schedule an appointment as New Patient
    2. Create Test Patient
    3. Go to Patient module
    4. Click on Temp Patient List
    5. Double-click on Patient
    6. Click on Appointment History

    Expected Result:
    Appointment for the Temp Patient should show

    Current Result:
    Must create an account for the Patient OR go to Appointment Inquiry and search for the patient by using the last name and first name of the Temp Patient. It is too time consuming to have to search in Appointment Inquiry for a test…

    9 votes

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    Not Planned  ·  2 comments  ·  Appointments  ·  Admin →
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  7. Inactive Insurance Plan

    When updating a patient, and the patient has an inactive plan, pop-up a message identifying the inactive plan ID so the user can correct the insurance.

    Additionally, create a Utility that will allow you to transfer patients with an inactive plan ID to another plan ID. Ensure the utility allows you to select all/select individual patients in the event some billing still needs to be done with the old plan.

    8 votes

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  8. Ability to change patient phone numbers and email from appointment window

    Would be helpful for practice to change patient's phone numbers and email address when making appointment. This would be especially helpful for those practices that are using AutoRemind and updated information can be sent to that eService.

    8 votes

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    1 comment  ·  Appointments  ·  Admin →
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  9. Appointment Request - show future appt

    When reviewing the Appointment Request window it would be nice to know or even see if a future appointment already exists. I find that a lot of the requests from providers come through after appointments were already made and the request is no longer needed. Even if I could right-click and go right to an appt inquiry search without having to memorize the acct number and look them up would be good.
    Currently, the request is only accessible from the appt views so you have to bounce in and out of that and the appt inquiry windows without viewing both…

    7 votes

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    Not Planned  ·  1 comment  ·  Appointments  ·  Admin →
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  10. Reverse vacations days more than 1 at a time

    Description of Request: Client recently went in and ACCIDENTALLY made a provider out on vacation through 2015... Had to remove the vacation days 1 at a time... Even if a provider changes their 2 week vacation, would be nice to be able to highlight and remove a group of dates at 1 time.

    7 votes

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  11. Pending Charge - EMR sending multiple times

    If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).

    6 votes

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  12. Option to mark Diagnosis codes as Informational/Non-Billable

    When in the PM, would like a way to mark certain diagnosis codes as Informational or Non-Billable and would keep them from going out on claims. They state that there are certain codes they need to put on the patient't chart that help them meet measures, but when the codes get sent out on claims, it causes the claims to come back with errors. They are valid ICD10 codes BUT insurance companies(NC Medicaid and Medicare) deny the claims if these codes are placed on claims.

    Requested Steps to define spec: In the PM, under the Maint tab, click on Diagnosis.…

    6 votes

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    Not Planned  ·  1 comment  ·  Admin →
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  13. Charge Slip to print patient entire name

    When the patient has a long name the charge slip does not print the entire name. Example attached. Patients first name with middle initial is 11 digits. and only 5 digits print. There needs to be some digits added to the name slot.

    6 votes

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    Not Planned  ·  1 comment  ·  Admin →
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  14. LOCK an ERA file when someone starts to post to it so another user cannot access it and result in duplicate posting

    An ERA file is locked by a user when one of the following occur in “Billing > AutoPayment Posting”:
    • The file is selected and “Load Autoposting Data” is clicked
    • OR
    o “Autoposting Report” is clicked
    • OR
    o “Autopost Payments” is clicked
    • If another user attempts access the ERA file, the subsequent user(s) would be notified that the file is locked by the initial user with the notification including the user who has the file locked.
    Requested Steps to define spec: As soon as an ERA file is accessed/report run... the would become "locked"
    Expected Result: Avoid…

    6 votes

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  15. When Patient Demographics changes in Once Practice, can this be updated in all other practices that the Patient exists in?

    When Insurance or Patient Demographics changes in one Practice, User should be given the option to automatically update the same information in all other practices that the patient exists in and is found using the global search capability.

    6 votes

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    Not Planned  ·  0 comments  ·  Admin →
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  16. Need practice name on UDS reports

    We have two separate PM systems for our two different sites and so we have to run UDS from both systems. It would be helpful if the Practice name appeared in some kind of header (similar to other reports) on all tables of the UDS reports so that we don't have to handwrite them on there and it look more official.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  17. ZIP Code Totals on Service Area Report

    On The "Service Area Report" (Aux > MicroMD CHC > UDS Reporting Tables > Service Area), it would be nice to have a "Total" per line/ZIP code. The report currently totals each class (None/Uninsured, Medicaid, Medicare, Private Insurance), but does not provide a total for each individual ZIP Code line.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Dental Only Patients

    There is not a way to show a patient is ONLY dental, or a patient is a medical user. This is important to us because we have patients that never go to medical, and when running reports in pm we would like to exclude non medical users

    6 votes

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    Not Planned  ·  0 comments  ·  Admin →
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  19. Statements - Show Service Facility

    Allow the use of Service Facility on the patient statement instead of the practice address.

    6 votes

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    Not Planned  ·  0 comments  ·  Other  ·  Admin →
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  20. Export Service Area Report (and other UDS reports) to Excel Format with "Save Rows As"

    When a user runs the "Service Area Report", you are unable to effectively export the report to an Excel format (.xls / .xlsx). When it is exported, the only entry in the Excel spreadsheet is the letter "a". It would be useful for data manipulation (totaling, filtering, etc.) to be able to export this data into the Excel format.

    This request could also be useful within other UDS reports as well.

    5 votes

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    Not Planned  ·  0 comments  ·  Other  ·  Admin →
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