MicroMD PM
149 results found
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last appointment fix
The last visit date is not truly the last visit. This is currently the last service date that a charge was entered for the patient. The last visit date should be the last visit. It's data needs to be derived from the appointment history not the list of charges. A finance charge entered when a statement is sent out is currently being recorded as the last visit. Please fix.
14 votes -
Ability to change patient phone numbers and email from appointment window
Would be helpful for practice to change patient's phone numbers and email address when making appointment. This would be especially helpful for those practices that are using AutoRemind and updated information can be sent to that eService.
8 votesThis item is closed no change will be made it was identified that there currently multiple means to make changes to demographics from an appointment window via Ctrl F5 and right click options. id 29267
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Appointment Request - show future appt
When reviewing the Appointment Request window it would be nice to know or even see if a future appointment already exists. I find that a lot of the requests from providers come through after appointments were already made and the request is no longer needed. Even if I could right-click and go right to an appt inquiry search without having to memorize the acct number and look them up would be good.
Currently, the request is only accessible from the appt views so you have to bounce in and out of that and the appt inquiry windows without viewing both…7 votes -
Reverse vacations days more than 1 at a time
Description of Request: Client recently went in and ACCIDENTALLY made a provider out on vacation through 2015... Had to remove the vacation days 1 at a time... Even if a provider changes their 2 week vacation, would be nice to be able to highlight and remove a group of dates at 1 time.
7 votesThis area has been updated.
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Pending Charge - EMR sending multiple times
If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).
6 votes -
Option to mark Diagnosis codes as Informational/Non-Billable
When in the PM, would like a way to mark certain diagnosis codes as Informational or Non-Billable and would keep them from going out on claims. They state that there are certain codes they need to put on the patient't chart that help them meet measures, but when the codes get sent out on claims, it causes the claims to come back with errors. They are valid ICD10 codes BUT insurance companies(NC Medicaid and Medicare) deny the claims if these codes are placed on claims.
Requested Steps to define spec: In the PM, under the Maint tab, click on Diagnosis.…
6 votes -
Charge Slip to print patient entire name
When the patient has a long name the charge slip does not print the entire name. Example attached. Patients first name with middle initial is 11 digits. and only 5 digits print. There needs to be some digits added to the name slot.
6 votes -
LOCK an ERA file when someone starts to post to it so another user cannot access it and result in duplicate posting
An ERA file is locked by a user when one of the following occur in “Billing > AutoPayment Posting”:
• The file is selected and “Load Autoposting Data” is clicked
• OR
o “Autoposting Report” is clicked
• OR
o “Autopost Payments” is clicked
• If another user attempts access the ERA file, the subsequent user(s) would be notified that the file is locked by the initial user with the notification including the user who has the file locked.
Requested Steps to define spec: As soon as an ERA file is accessed/report run... the would become "locked"
Expected Result: Avoid…6 votes -
When Patient Demographics changes in Once Practice, can this be updated in all other practices that the Patient exists in?
When Insurance or Patient Demographics changes in one Practice, User should be given the option to automatically update the same information in all other practices that the patient exists in and is found using the global search capability.
6 votes -
Need practice name on UDS reports
We have two separate PM systems for our two different sites and so we have to run UDS from both systems. It would be helpful if the Practice name appeared in some kind of header (similar to other reports) on all tables of the UDS reports so that we don't have to handwrite them on there and it look more official.
6 votesUDS export will have the name in it
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ZIP Code Totals on Service Area Report
On The "Service Area Report" (Aux > MicroMD CHC > UDS Reporting Tables > Service Area), it would be nice to have a "Total" per line/ZIP code. The report currently totals each class (None/Uninsured, Medicaid, Medicare, Private Insurance), but does not provide a total for each individual ZIP Code line.
6 votesthis would be a custom report, the uds reports are uds specified per their uds manual
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Dental Only Patients
There is not a way to show a patient is ONLY dental, or a patient is a medical user. This is important to us because we have patients that never go to medical, and when running reports in pm we would like to exclude non medical users
6 votes -
Statements - Show Service Facility
Allow the use of Service Facility on the patient statement instead of the practice address.
6 votes -
RESPONSIBLE PARTY UPDATE INFORMATION
Would like to see a message appear if there is a responsible party listed when the patient's address is being updated. For example we are changing patient's address and phone number the RP stays the same as is. Would like to see a message if want to update RP also. Also would like to see a message for a RP if patient is under a certain age (18 yrs old) Plus have the patient's name to list as the second line in the RP's address even if in (_).
5 votes -
Improve appointment confirmations
Improve appointment confirmations by adding ways to denote what was done: Confirmed, Texted, LM, E-mailed, Confirmed with another, etc.
5 votes -
code scrubbing
The code scrubbing 'warning/caution triangle' should have the ability to either color code more serious problems (i.e. 'same dx on claim multiple times') vs. ('dx pointers 5 - 8 do not appear on a paper claim'). Currently they both have the same warning and without a report to review the claims with warnings in the system. You should be able to prioritize these and/or turn them off. I don't care if dx pointers 5 - 8 do not appear on a paper claim if I am submitting an electronic claim which is about 95% of my claim submissions. I want…
5 votes -
Plan Procedure History Report to group by Provider and Date
When running the Plan Procedure History Report, end user should be able to Group by Provider and Date. Every month Client runs the Census report based on patient’s seen by each rendering provider on a daily basis. Currently right now customer has to change the Service date manually for every single day of the month and this is very time consuming because they have over 15 providers. It would be helpful if the Total Visit count totals by Date and by Month.
Requested Steps to define spec: Reports > Management > Plan Procedure History Report > Options > select Group…5 votes -
Patient Log Report
There needs to be the ability for a practice manager to track changes to the patient log in the form of a report searchable by date. I have a problem with front desk staff entering plan sets incorrectly. (ie patient will hand staff member their Medicare card and their Medicare Replacement policy insurance card. The front desk staff is setting up Medicare as primary and the replacement policy as secondary. There is a real need for practice managers to be able to catch these errors without having to view the patient log for each of the 60 patients that were…
5 votes -
Medicare Part A autoposting
Bundle write offs, sequester adjustment write offs, etc do not transfer to the line level requiring manual editing of every secondary claim that is sent electronically.
5 votesclosing 3 votes in 6yrs
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Code Scrubbing
The code scrubbing warnings that populate on a billed seqence should be available in a report enabling someone to work those claims. Similar to the 'Open Claims' report, users should be able to drill down to the patient sequence right from the report.
This report would be a useful training tool for the entire practice to see what codes are causing warnings (ie a 99204 and 99408 billed in the same visit). We could educate our medical staff to suggest a return visit for the second procedure.
5 votes
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