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MicroMD PM

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149 results found

  1. PM Group Appointment

    Client would like to be able to make a group appointment in the PM.

    1 vote

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  2. Bot Development for EB Claims

    She indicated that this is for a bot development. She would like when they click on the Claims Processing-EB to automatically pull the plan magnifying glass up to select the plans they want to send.

    1 vote

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    Closed  ·  0 comments  ·  Claims Processing  ·  Admin →
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  3. Appointment Request - show future appt

    When reviewing the Appointment Request window it would be nice to know or even see if a future appointment already exists. I find that a lot of the requests from providers come through after appointments were already made and the request is no longer needed. Even if I could right-click and go right to an appt inquiry search without having to memorize the acct number and look them up would be good.
    Currently, the request is only accessible from the appt views so you have to bounce in and out of that and the appt inquiry windows without viewing both…

    7 votes

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    Closed  ·  1 comment  ·  Appointments  ·  Admin →
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  4. Waiting List - pops up after "Change Appt" and "Delete"

    Can we stop the waiting list from popping up every time we reschedule/delete an appt? If the waiting list is needed we would pull it up manually.

    3 votes

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    Closed  ·  1 comment  ·  Appointments  ·  Admin →
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  5. date of birth in patient window

    When in the patient window, you must enter in the date of birth to search for a patient more than once. Sometimes it brings up several different codes and then you have to exit completely out of the program and sign back in.

    1 vote

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  6. Disable Advertising Banner on PM Login Screen

    With the upgrade to PM version 17.0.3, there is a new banner on the EMR login screen advertising the MicroMD Solutions Central Marketplace. There is no discernable way to disable this banner (either per-user or per-practice). There should be a setting that the practice can opt-in or opt-out of this advertisement.

    1 vote

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    Closed  ·  0 comments  ·  Admin →
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  7. pregnancy module

    the new pregnancy module in v15 allows for place of delivery but it is mapped only to service facility or you can free text. both of these options will result in a lot of errors. MicroMD support suggested adding the hospitals to our service facilities but we cannot chance charges being entered under a facility that is not ours, and free text always gets messy and allows for typos. This area should at least be mapped to the referring provider section

    1 vote

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  8. Pending Charge - EMR sending multiple times

    If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).

    6 votes

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    Closed  ·  0 comments  ·  Charges/Payments  ·  Admin →
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  9. Option to mark Diagnosis codes as Informational/Non-Billable

    When in the PM, would like a way to mark certain diagnosis codes as Informational or Non-Billable and would keep them from going out on claims. They state that there are certain codes they need to put on the patient't chart that help them meet measures, but when the codes get sent out on claims, it causes the claims to come back with errors. They are valid ICD10 codes BUT insurance companies(NC Medicaid and Medicare) deny the claims if these codes are placed on claims.

    Requested Steps to define spec: In the PM, under the Maint tab, click on Diagnosis.…

    6 votes

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    Closed  ·  1 comment  ·  Admin →
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  10. Charge Slip to print patient entire name

    When the patient has a long name the charge slip does not print the entire name. Example attached. Patients first name with middle initial is 11 digits. and only 5 digits print. There needs to be some digits added to the name slot.

    6 votes

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    Closed  ·  1 comment  ·  Admin →
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  11. LOCK an ERA file when someone starts to post to it so another user cannot access it and result in duplicate posting

    An ERA file is locked by a user when one of the following occur in “Billing > AutoPayment Posting”:
    • The file is selected and “Load Autoposting Data” is clicked
    • OR
    o “Autoposting Report” is clicked
    • OR
    o “Autopost Payments” is clicked
    • If another user attempts access the ERA file, the subsequent user(s) would be notified that the file is locked by the initial user with the notification including the user who has the file locked.
    Requested Steps to define spec: As soon as an ERA file is accessed/report run... the would become "locked"
    Expected Result: Avoid…

    6 votes

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    Closed  ·  0 comments  ·  Charges/Payments  ·  Admin →
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  12. When Patient Demographics changes in Once Practice, can this be updated in all other practices that the Patient exists in?

    When Insurance or Patient Demographics changes in one Practice, User should be given the option to automatically update the same information in all other practices that the patient exists in and is found using the global search capability.

    6 votes

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    Closed  ·  0 comments  ·  Admin →
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  13. Need practice name on UDS reports

    We have two separate PM systems for our two different sites and so we have to run UDS from both systems. It would be helpful if the Practice name appeared in some kind of header (similar to other reports) on all tables of the UDS reports so that we don't have to handwrite them on there and it look more official.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  14. ZIP Code Totals on Service Area Report

    On The "Service Area Report" (Aux > MicroMD CHC > UDS Reporting Tables > Service Area), it would be nice to have a "Total" per line/ZIP code. The report currently totals each class (None/Uninsured, Medicaid, Medicare, Private Insurance), but does not provide a total for each individual ZIP Code line.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  15. last appointment fix

    The last visit date is not truly the last visit. This is currently the last service date that a charge was entered for the patient. The last visit date should be the last visit. It's data needs to be derived from the appointment history not the list of charges. A finance charge entered when a statement is sent out is currently being recorded as the last visit. Please fix.

    14 votes

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    Closed  ·  2 comments  ·  Appointments  ·  Admin →
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  16. Mouse focus on Plan ID instead of default field on New patients

    Practice would like the mouse focus to be on Plan ID instead of the Plan Set Name field like it does for established accounts.

    1 vote

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  17. Dental Only Patients

    There is not a way to show a patient is ONLY dental, or a patient is a medical user. This is important to us because we have patients that never go to medical, and when running reports in pm we would like to exclude non medical users

    6 votes

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    Closed  ·  0 comments  ·  Admin →
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  18. Track EHR Penalty

    Practices are starting to get hit with the EHR penalty. They are calling asking of how they track the amount of money that they are having taken away. We have no good way of tracking that. Any report gives us patient names but not the amount that was taken. A thought was to use the misc ded but that is only good for one and that's being used for the sequestration. It would be nice to track this from the APP module. Perhaps the withholding code could be used to extrapolate the amounts used against it in a report. This…

    3 votes

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    Closed  ·  2 comments  ·  Admin →
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  19. Report to show remit code amounts

    When running the Claim Status/Tracking/Remit report, put the amount taken in regards to that remit code so that a practice could determine how much penalties are costing their practice.

    2 votes

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    Closed  ·  1 comment  ·  Admin →
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  20. "Death Date" Not Audited In Patient Log

    When a user sets a "Death Date" in a patient's "Detail" tab, the Patient Log does not reflect this information. This makes it difficult to troubleshoot issues with patients being listed as "Deceased" in EMR an issue once the information crosses the interface as it cannot be tracked down to an individual user making this change.

    2 votes

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