MicroMD PM
57 results found
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Would like patient search to look at all contact numbers not just home
Currently only able to search on Home # on maint>patient. with addition of alternate and cell and cell being more a primary contact now and less landlines would like search to look at all contact numbers on patient demographics.
suggesting sites to add cell to both home and cell currently but cannot put cell# in home in case they decide to do appt reminders via text.
14 votesThis was completed and released in version 18.3. Thank you for everyones feedback!
You can find out more in the release notes here - https://www.micromd.com/library/Content/Release-Notes/18/PM18-Search-Phone.htm
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Clipboard Should work with WaitList
Currently, the Clipboard is something that can be used with the appointment scheduler for moving appointments around to a new date. You cannot move an appointment to a clipboard and then go from the clipboard to the WaitList.
By dragging an appointment from the clipboard into the waitlist, we would save clicks and energy entering in waitlist patients. we can also move them from the waitlist into the clipboard for use around the appointments screen.
I have a practice who will schedule a patient with a specific doctor for an appointment that is weeks from the scheduling phone call. They…
13 votesThis feature will be released in version 19. Thank for everyone's feedback!
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System should flag you when scheduling an appointment and the patient already has an appointment scheduled in the future. I
When you are scheduling a patient, the system should flag you that the patient already has an appointment scheduled and ask you if you still want to schedule the appointment
13 votesMicroMD ref id 19630 Version 15.0
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When a duplicate dx is on th esame line reject it in the edit before it can go out.
When a duplicate dx is on th esame line reject it in the edit before it can go out. So it will not reject at the clearing house. This should be in the front end edit not discovered after the edit and batch and shipped.
11 votesPrompt to user added in version 17.0.1
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Patient Appointment History in Billing Inquiry
Any employee who has to review the billing inquiry will commonly refer back to the patient's appointments. This can be to verify a date or the type of appointment. For the user to do this, they must begin a patient inquiry (F5) and then click on appointment history. This process can be simplified if we can access patient appointments from the billing inquiry. Perhaps the appointment history button can be added to the billing inquiry menu? An alternate idea would be to have a "patient" button from the billing inquiry menu that would take you to the patient account without…
10 votesThank you for your feedback on the MicroMD product! We are pleased to inform you that this item was released in version 20 of MicroMD!
Onwards and upwards!
Product Management
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Print Statement from Patient Sequences in Charges/Payments
Print Statement in Charges/Payments Patient Sequences window to print an individual Statement
Requested Steps to define spec:
- Charges/Payments
- Select Patient
- Patient Sequences
- Print Statement (under Print Claims) in Task Pane
Expected Result:
When user need to print a statement for a patient, instead of having to go to Statements/Bills, user needs to be able to print the statement from the Sequences window.Current Result:
User has to go to Statements/Bills, then search for the patient then print the statementImpact on Workflow:
Slows down the process because billers sends out the bill when they receive an EOB from the insurance…9 votesEnhancement completed in version 14. ref id 25279
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In the Patient Plan Sets show date insurance card was last scanned.
It would be helpful to know the last time the insurance card was scanned into the patient record. This is especially true for the billing office who rairly sees the patient.
8 votesEnhancement added in version 17.0.1
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Patient demographic fields transfer to EMR
When adding patient's employer contact, it should go into EMR.
Family Size
Pharmacy contact8 votesVersion 18
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Merge Duplicate Patients in PM
Would like to be able to merge duplicate patients in the PM. This feature is great in the EMR, but we need this feature in the PM as well.
8 votesThis has been added as a patient utility added as an additional module. Contact your software support representative about setup and use.
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Plan list
The active insurance should be listed on top, not at the bottom of the list.
8 votesHigh Vote item will now be reviewed by product management team to establish when it can be planned to be incorporated into MicroMD ref id 19615 dup of 1565. Projected for version 11 release Oct 2015
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Add disable function to appointment classifications
Would like to see some type of "disable" function associated with the appointment classification window. Under Appt/setup/appt classification, add a column or check box that would allow you to disable specific classifications, or only mark certain classifications as "active" Client with a very long list of appt classifications created, but they do not use many of them anymore. What they run into when scheduling an appt, when they go to the classification drop down, they have a very long list of classifications to either scroll through, or make an error and select one that they should not be using anymore.…
8 votesEnhanced in version 13.5 ref id 15742
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Tool to improve capture of Co-Pays
I would like to see an option that could be selected to autolaunch the payment window when patients are checked into - to accommodate practices that collect co-pays at check in . This would insure that as FD staff click check in - that it auto opens the posting window to collect the co-pay. By automating this - it should help staff remember to collect copays and also speed up the process.
In addition I would be helpful if we could visually see on the schedule which co-payments have been collected - maybe next to the apt confirm or on…
7 votesEnhancement added to version 17.0.1
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print coinsurance % on charge slip
When we print charge slips for patients that have a coinsurance %, it does not print in the plan set information. We have to go back into the PM system and look it up each time. It would be more efficient to be able to print the % as a coinsurance on the charge slip, especially since that is one of the options in the plan sets tab to choose copay or coinsurance.
7 votesMicroMD ref id 23567 version 15.0
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Patient Eligibility via Appointment Schedule
With the new feature of PI ECM to verify eligibility so many days before it leaves an area where plans that need to be verified online or via phone. Appt Schedule grabs all patients regardless if verification has been done for appt already. Would like either a choice of plan/insurance class for Appt Schedule to run on this report or a report of appts for specific date not showing verification OR a report showing after automated verification is done which appts were not sent electronically.
Choice to group by plan is currently available however most practices have too many of…
7 votesVersion 18
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Right-click on Patient name in Claims Processing – EB or Paper should bring up a shortcut menu to Patient Detail or to Sequence
When clicking on Patient Detail/Sequence in the Shortcut menu should take user to the Sequence or Patient Detail. This will be a useful tool for customers so they don't have to go to so many different menus.
7 votesEnhancement completed in Version 14. MicroMD ref id 21485
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Bills/Statements
For readability, The Balance Forward amount should print in the Balance column so that when a patient adds everything in that column it totals the same as the Please Pay amount. Also print the Please Pay amount only one page. Many practices have said that the patients think they are supposed to pay the amount on each page and they overpay.
7 votesref is 25694 version 15.0
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Ability to resize and filter the appointment requests window
The appointment requests window can't be resized and for a practice with a lot of requests, this is problematic. Additionally some options to filter by provider or location within the window would be helpful.
Requested Steps to define spec: Like with other windows in the PM, give this window the ability to be resized to be able to show more rows. Also, filter options to pare the list down.
Actual Result: better usability of the window6 votes -
Pending Charges list Refreshing.
Client would like the pending charges window to refresh while minimized.
Currently when the window is minimized it will not refresh.
You have to maximize the window, make sure the focus is on the charges and payments window then wait 30 seconds or more for the pending charges window to refresh.Increasing the refresh rates within the pm causes an issue because it does not give you enough time to find the patient in the list before the list re_sorts and you lose your place in the list and have to start searching again.
This is especially an issue when…
6 votesEnhancement added in version 17.0.1
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Moneris credit card payment report to include MicroMd patient account #'s
I would like to see the credit card information that is sent to Moneris for the autopay to include the patient's account #. When you are reconciling the daysheets at the end of the day to the Moneris report, there is no way to know which $100 visa payment goes with which customer. If you included the account #, we could reconcile this much easier.
6 votesNew vendor reporting is available now from Worldpay.
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Designate the Legal Guardian and Primary Caregiver of minors electronically from PM to the EMR.
Legal Guardianship and Primary Caregiver are crucial to pediatric patient care, transport and chaperon privileges. Legal Guardianship and Primary Caregiver are also NCQA’s Patient Centered Medical Home Section2: Element A, requirements 9 and 10. The PM system currently does not have the fields or method to define that information and transmit it across the interface to the EMR.
Description of Request: Legal Guardianship and Primary Caregiver are crucial to pediatric patient care, transport and chaperon privileges. Legal Guardianship and Primary Caregiver are also NCQA’s Patient Centered Medical Home Section2: Element A, requirements 9 and 10. The PM system currently does…6 votesProjected for version 11 release Oct 2015
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