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MicroMD PM

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126 results found

  1. Check out toggle to Charges and Payments

    Now when the checkout toggle is turned on in Appt > General Setup, it auto launches the charge entry window it brings up a new blank window for entry. I would love to see it check the pending charge box for available charges to pull in so we can use the feature.

    2 votes

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  2. Update "Triangle/Caution" Warning

    I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.

    "The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."

    2 votes

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  3. Patient Chart Note update demographics

    Practice is using Patient Chart Notes in PM Patient Detail to keep preauthorization and coverage information. They need the note to have updated patient demographic and insurance information. When address or plan changes, that note needs to be updated as well

    2 votes

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  4. Service Facility to be locked to a practice, not a global setting

    create a tab in the practice section where only service facilities associated with that practice could be picked. Right now any facility can be picked. example if the SF should be 140, DataEntry can pick 14 and the wrong SF will bill out on the claim. if the SF was locked, 14 would not be able to be picked.

    2 votes

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  5. AL Medicaid Requirement

    AL Medicaid requires the Provider ID in box 32 B (service facility) or the electronic equivalent. Currently the only way to include this on an electronic claim is to change the EB settings when billing for this plan only, and changing it back for all other plans. This is a lot of manual work, this should be something that can be added at a plan level independent of EB settings. See link below to AL Medicaid showing this is required. I submitted this to support but I was advised I have to submit through my voice which is strange because…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. UDS exclusions

    There needs to be a way to exclude patients from the UDS reporting. There are several types of patients that should not be included in the UDS report, for instance, test patients, immunization only patients, quick physicals needed for sports/work. These clients are being included in the patients by zip code, Table 3A, 3B, 4, 6A, 6B. There needs to be a place for excluding clients from reporting like there is in the EMR for excluding from meaningful use.

    2 votes

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  7. Limit or Block Access to Adjustments still allowing person to post payments

    I would like control over who can post adjustments to an account while still allowing the person to post payments from patients. As the program is now I can block both but not one or the other.

    2 votes

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  8. Showing Last Sequence Note in Open Claims Report

    It would be beneficial to include an option to see the last sequence note in the open claims report. It could streamline the aging follow up process and avoid having to click into each account/sequence note to determine next steps with the account.

    2 votes

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  9. Sequence Note

    It would be great if we could put a check mark on more than one sequence in charges/payments and choose sequence note and have the note go onto ALL checked off sequences. Rather than copy/paste or use general note.

    2 votes

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  10. I would like to add a field for the responsible party email address

    In the guarantor/Patient list, in the selection of responsible party, under relationship field, have a field for Email address.

    1 vote

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  11. patient statements

    Practice would like to know how many statements were sent to a patient. This would be helpful for billers that don't use the collection module. They would then allow the billers to write off these uncollectable balances.

    1 vote

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    New Idea  ·  0 comments  ·  Reporting  ·  Admin →
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  12. Tracking the Waitlist

    Currently we cannot track when a patient is added/removed from the waitlist. Please include the details in the Appt log, the same as when you log reschedule/cancel ETC.

    1 vote

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    0 comments  ·  Appointments  ·  Admin →
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  13. Automatic or Mass Patient Grouping/Tagging by Critera

    In MicroMD PM, can there be functions available to categorize accounts or categorize patients into groups based on demographic and financial data, with the capability to swiftly query said groups.

    FQHCs receive grants and donations for patient care that have stipulations and requirements for eligibility. I would appreciate a method for patient-facing staff to accurately identify eligible patients for grant programs. This can be done via a lookup tool, an alert in the chart, or tags/group shown within the patient details.

    1 vote

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  14. Missed Appointment Feature

    Most practices have a missed appointment policy. We would like to have a way to setup the system to help with the process.
    Here is our policy: If a patient has 3 missed appts in a 12month span they are not allowed to book appts for the next 12 months however they can be seen as a walkin.

    It would be great if the system could automatically block appts for us or provide us a list of the "offenders" so we can block them. We would need a report by date to unblock after the suspended time is up.
    -Not…

    1 vote

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    New Idea  ·  0 comments  ·  Appointments  ·  Admin →
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  15. EB Rules to include NDC

    We need the Rule Manager to be able to identify if the NDC is missing so we can mark the claim INVALID and one can be entered before sending it to EDI solutions.

    Adding per support ID-125518

    1 vote

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  16. Open Multiple attachments simultaneously

    Allow multiple attachments to be opened at once so that doctors can compare old and new results without closing out each time or having to print one of them. This is also useful for admin staff and chart reviews.

    1 vote

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  17. filter

    It would be convenient to be able to exclude both deceased and inactive charts when pulling reports such as the last visit report

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. QR codes on statements and bills

    Ability to attach a QR code to statements and/or bills that would be linked to online payment portal. Due to COVID many people are now used to using QR codes especially for paying bills. Many other billing services are including the code on their bills in order to help their customers quickly find the secure payment portal. This is the future of bill pay. The QR code would be set by the practice and there could be an option to include it when the statement print options pop up.

    1 vote

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  19. Print Statement in Charges/Payments doesn't defaults the printer to what is in Billing Options

    Currently, the Print Statements option in Charges/Payment does not default to the envelope type in Billing Options. Either make that field to be the same as what is in the Billing Options, or add a field to Billing Preferences to default a printer for printing statements in Charges/Payments.

    1 vote

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

  20. Double Click Referring/PCP/Plan ID to View their Details

    Within the Patient Detail, I would like to have the ability to double click the Referring/PCP/Plan ID fields to view their details (ie contact numbers, address, NPI, Payer ID, etc) versus going to these individual fields in Maintenance and performing a search.

    1 vote

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