MicroMD PM
165 results found
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Unapplied Payment Report
It would be nice to receive a report when running the unapplied payment utility that let the user know what did/didn't get applied. If there is nothing that can be applied it would be great to at least receive that statement back.
2 votes -
option to mask part of ssn# when printing charge slip
there is an option to exclude ssn#. would like to have option to print only last 4 also. Adding it as practice preference might be good also so it can be excluded or last 4 on reports.
1 vote -
Add Quick key for autopost payments/autoposting report
Users utilizing the Autoposting feature must load the autoposting report with a mouse click and then select autopost payments with an additional mouse click for each ERA file.
Please add keyboard quick keys for each button (autopost report and autopost payment) so the user can reduce the amount of mouse clicks. Also, the user will be able to save time by using quick keys on the keyboard as opposed to looking at his or her monitor to find the PM buttons and clicking them each time. Lastly, this will help users that program macros on their keyboard to help reduce…
1 vote -
The ability to copy patient notes from the PM patient detail.
Similar to how you can highlight and copy text on a website, the ability to highlight text in patient notes is crucial. In PM you can create patient notes and modify those notes if allowed. However you can't highlight the note text (like highlighting text on a website) if you don't have the ability to edit the note. A lot of our billing personnel need to be able to do this, (highlighting other user-made notes that are not their own). Some copy important information for emailing other staff, and our billing users need to be able to copy insurance information…
1 vote -
Option to Update Billing Message from Charges/Payments Window
Var Name: Community Partners Healthnet
Client Name: West Caldwell Health Council
Contact Name: Courtney SmithDescription of Request: When printing an individual patient statement from the charges/payments window, the client would like to have an option to update the patient billing message as well.
Requested Steps to define spec: Have a check box available on the print statement screen (see screenshot) to update the patient billing message
Expected Result: For the message to get updated
Actual Result: The message is not updatedImpact on Workflow: They have to open the patient chart and manually flip the patient billing message
1 voteThis will not be considered an option, this function was added to not effect the statement running procedure,
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Pending Charge - EMR sending multiple times
If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).
6 votes -
Service Facility Missing
Would like the option to stop users from saving a sequence without a service facility.
Currently the system will give an error if the location is missing and not allow the sequence to be saved but only a warning if the service facility is missing.1 voteThis will not be done the service facility on claims is not required it is situational. This is why there is only a warning, having it required would cause claim failure in situations and must be kept optional.
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print pending charges list
The ability to print the list of outstanding pending charges.
Practice managers want the ability to print the list at the end of each day to give to the staff and track who is leaving items in the pending charges. Right now you cannot do any reporting with these windows and excessive amounts of items are being left at the end of each business day1 vote -
print appointment request
The ability to print the list of outstanding appointments in the appointment request screen.
Practice managers want the ability to print the list at the end of each day to give to the staff and track who is leaving items in the appointment request lists. Right now you cannot do any reporting with these windows and excessive amounts of items are being left at the end of each business day1 vote -
Denials in more screen causing CAS Segment errors
When a claim is reprocessed by an insurance company, autopost puts that reversed denial amount into the more screen as a negative amount. The prior denial (positive amount) is automatically unchecked to send. So, only the negative amount is forwarded to the clearinghouse. This is causing many CAS segment errors for claims out of balance. The only way to correct now is to manually uncheck 'send' on the negative amount so it will not go. There should be a way to automatically uncheck send or keep the previous positive denial amount checked so the claim will balance.
2 votes -
Posting for same patient, same day, at different locations.
If a patient is seen at company a dental location then seen the same day at company a medical location there can be an issue with auto posting. What can happen is a dental payment may try to autopost to a medical charge or vice versa when the patient is visiting the second location (See below example). The charges window is where the payment will be posted (Charges/Payments > New > Enter Payment). The PM needs an enhancement to say there is an unapplied payment. Apply to sequence X or No? OR If the PM can recognize that charges in…
2 votes -
Show patient's full middle name everywhere patient's full name is shown
In version 14 MicroMD added the option to include a patient’s entire middle name. This works when viewing a single patient’s information, however, everywhere else in the PM it just references the first letter of the patient’s middle name. We need to have an option to show the patient’s full middle name in all places that the patient’s full name is shown (patient list, appointment schedules, etc).
1 vote -
Option to mark Diagnosis codes as Informational/Non-Billable
When in the PM, would like a way to mark certain diagnosis codes as Informational or Non-Billable and would keep them from going out on claims. They state that there are certain codes they need to put on the patient't chart that help them meet measures, but when the codes get sent out on claims, it causes the claims to come back with errors. They are valid ICD10 codes BUT insurance companies(NC Medicaid and Medicare) deny the claims if these codes are placed on claims.
Requested Steps to define spec: In the PM, under the Maint tab, click on Diagnosis.…
6 votes -
An area is needed to scan patients prescription card.
with prior authorizations happening more often it would be nice to have a scanned copy in the chart with their insurance cards (than hold on the phone with a pharmacy to get the necessary information) Especially with Medicare recipients who can choose their pharmacy benefit.
1 vote -
Check amount included in Auto Payment Posting Files dropdown
When using the Auto Payment Posting dialog box, the client is requesting that, along with check payer and check number, the check amount be displayed. They state that this will help them locate checks faster without having to load all the data.
Requested Steps: Click Billing, Auto Payment Posting, Down arrow beside the Files box
Expected Result: To be able to view the check amount along with existing options
Actual Result: Only the payer name and check number show
Impact on Workflow: Have to potentially load multiple files to check the amount if check number is unknown3 votes -
Balance Writeoff Utility also should allow to be selective about specific procedure codes and not entire balance like current utility
Add another filter in options to select specific CPT code in Balance write-off Utility. Several payers pay for individual CPT while others do not and consider it bundled. The charges come from clinical side through charge capture and so include the CPT code in the sequence, even if that particular payer does not pay for the specific CPT code. Instead of current writeoff entire balance, a selective writeoff by CPT code for a selected payer will be much appreciated enhancement. It removes sizable manual work. Include the other suggestion someone gave of being able to sort by DOS.
1 vote -
Add the Supervising and Ordering Fields to the AutoCharge Upload File
We are currently making use of the AutoCharge File to upload claims into Micro MD. For Ohio BH Redesign, starting in January, we will need to include the Supervising and Ordering NPI's for some claims. These fields are not currently available in the specs for the AutoCharge file.
1 vote -
Abbreviated Eligibility Report
It would be nice to have the ability to set up a template for an Eligibility Report. When ran for a specific client, they had 74 pages for 19 appointments. What if there was an abbreviated one that would just show valid dates, plan info with copay amount, type of Medicaid, that kind of basic info. Elig provider is PI
4 votes -
New Pending Charges Features
Pending Charges needs to be more versatile. Both the pending charges list and the charge window (after opening a pending charge) needs more information to help the user process billing faster.
List
The list shows ID, Name, Service Date, Location, Provider, Created On, Created By and Details Rows.
Please add more fields or allow the user to create a custom list of the fields they need most. Some examples would be: DOB, Plan ID Name (this would be great to help the user sort insurances and put in one specific insurance before another), last appointment, and the primary CPT (Procedure)…3 votes -
Log or recycle bin for deleted images
In MicroMD PM or EMR, it would be beneficial to view deleted items without the need to restore from a backup/.BAK Maybe create a Recycle Bin for deleted items... As multiple practices are able to share a "MicroMDObjects" database, restoring from the BAK in not practical.
1 vote
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