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MicroMD PM

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130 results found

  1. Add ability to be able to set a specific location(s) to automatically write off all charges

    Client would like the ability to be able to set a specific location(s) to automatically write off all charges in the PM when charges are posted to that location. For example, all services that are performed at locations of Soup Kitchen, Homeless Shelter, School etc... need to write off. Currently for these clinics, they can setup multiple slides called homeless, soup kitchen, migrant etc.. and set that slide to slide everything...but that forces the office staff to enter false family income and size (as they don't typically have this information on the patients) and assoc. a plan to the patent…

    4 votes

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  2. pending charges

    Pending Charges Window - Allow user to expand the box to be able to see when there is a long list of pending charges.

    3 votes

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  3. Auto-Posting For Institutional/FQHC Claims

    There should be a way to permanently setup the options to post institutional/FQHC claims. In the past, troubleshooting has been performed with MicroMD support staff and it was found that the user must go into the setup for auto-posting and change the "Ignore Allowed" field to in order to post these and then revert the changes afterwards. There should be a way that another setup option be made to prevent constant changing of options by the users. In previous discussions, it was mentioned that this could potentially be resolved by adding a specific AutoPayment Posting Form Type for FQHC Medicare…

    3 votes

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  4. Pending Charges Providers Filters for Rendering Providers

    Can the filter for the "Pending Charges Providers" filter actually filter only the providers selected and not rely on the billing provider? For instance. If Dr. A is the billing provider for Dr. B, when I select ONLY Dr. B in the "Pending Charges Providers" list, I should only see the items with Dr. B as the provider. However, if I select Dr. A in the list, I should only see the items with Dr. A as the provider. Currently, if I select Dr. A in the "Pending Charges Providers" list it will show both Dr. A's and Dr. B's…

    3 votes

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  5. address verification

    If the can add an address verification tab in the demographics that corresponds with USPS.com. This way we can eliminate discrepancies' in an address so that there aren't any issues when it comes to mail of any sort.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Sliding Fee discount apply when changing plan set

    When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.

    This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.

    3 votes

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  7. Adjustable Appointment Columns by Provider

    Would like the number of columns in the appointment scheduler to be adjustable by provider. Currently, it is only adjustable for the whole practice. Right now providers that may only need 1 or 2 columns but are forced to have 3 since other providers need this amount.

    3 votes

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    1 comment  ·  Appointments  ·  Admin →
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  8. Patient Details to auto-populate County

    We are experiencing patients traveling to our clinic from all over the state for our rapid COVID-19 testing. Patients give us their street address, city, and state but do not typically give us the county they live in. This information is a requirement under patient details and our staff members are having to google search the city/state to find the county the patient lives in. Can the system not auto-populate the county based on the city/state that is entered into the system? It already populates the city/state when the zip code is entered, so it certainly seems that the system…

    3 votes

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  9. Audit report for staff changing price of code when posting

    Need a report to identify when prices are changed from the standard in the procedure code when posted to accounts. Staff can balance daysheets but that really doesn't give us a true record of details like when they reduce prices or even zero out the price.
    Would like a report to be able to select and sort by procedure and user.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. Report for expiring insurances - sliding fee focus

    CHC's typically need to know which patients are due for sliding fee updates (requirement is typically they qualify for a year and then have to produce income verification again). Insurances for each sliding fee are created and applied to the patient where the start/end dates are entered. Therefore we need a report that can give the patient listing (and merge capability in case they want to send letters). Also, ensure that DOS is in the filter so we are not continuing to contact patients that are no longer being seen at our office.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. Print full middle name in Print Patient Info and all reports

    Since the newer versions of MicroMD allow the user to add the full middle name to the demographics, it would be nice to have the middle name print in print patient information and all reports.

    3 votes

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  12. to add a physician in demographics

    There currently is on patient details and demographics a field for referring physician and pcp. We are an ophthalmologist and have many diabetic patients that have an endocrinologist along with a pcp. Consultation letters are done to the pcp but also need to send one to the endocrinologist. If there were a field for that, we could enter that physician and be able to have a generated letter to both the pcp and the endocrinologist. Or listed as another physician type? We currently have to put a note in remarks or a note somewhere in micromd to do that extra…

    3 votes

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  13. Allow more than 4 diagnoses on the Claims Summary Report printout

    Allow more than 4 diagnoses on the Claims Summary Report printout - I print these out to have a record of the claims sent with the diagnoses as ordered per line of service. But since I can have up to 12 diagnoses, I should be able to see all on the Summary Report that I am forced to print before Batching and Sending the claims.

    3 votes

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  14. Lock out and Alert other users when a person is currently posting pending charges for that patient

    Alert the other user(s) when a user is currently in the Charges window for that patient and lock all other users out from trying to post a duplicate charge. This is going to very helpful for the practices that has multiple billers and for bigger practices, especially an RHC or FQHC practice.

    3 votes

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  15. Daysheet report by Site by Plan

    We need a report by Site then by Plan that balances monthly to the change in AR on the AR Summary. It needs to be like the procedure history and show charges/payments/writeoffs (both summary and detail).

    3 votes

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  16. Recall/Waiting List in Appointment History Window

    When viewing appointment history it would be helpful to see recalls and waiting list entries that apply to that patient.

    3 votes

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  17. Avoid Double Booking

    In order to avoid double booking, we would like to have a feature that alerts us if another user is scheduling for the same time. For example: ellipsis, pending, currently being viewed by, etc.

    2 votes

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  18. QR codes on statements and bills

    Ability to attach a QR code to statements and/or bills that would be linked to online payment portal. Due to COVID many people are now used to using QR codes especially for paying bills. Many other billing services are including the code on their bills in order to help their customers quickly find the secure payment portal. This is the future of bill pay. The QR code would be set by the practice and there could be an option to include it when the statement print options pop up.

    2 votes

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  19. Add alert to appointment classification

    Add alert on appointment classifications so that when that class is used, the alert comes up. For example, on new pt appointment the message will say to mail paperwork. Another example would be if one classification is entered to remind user to schedule another type of appointment for the patient as well.

    2 votes

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  20. Alerting user that day was customized

    When the day is customized, it would be nice if that verbiage was in red. It doesn't draw your eyes to it the way it is now and it's almost washed out due to the background. Or perhaps, making the words bigger and bolder might help instead of red.

    2 votes

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