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MicroMD PM

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165 results found

  1. Waiting List - pops up after "Change Appt" and "Delete"

    Can we stop the waiting list from popping up every time we reschedule/delete an appt? If the waiting list is needed we would pull it up manually.

    3 votes

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    Not Planned  ·  1 comment  ·  Appointments  ·  Admin →
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  2. Check amount included in Auto Payment Posting Files dropdown

    When using the Auto Payment Posting dialog box, the client is requesting that, along with check payer and check number, the check amount be displayed. They state that this will help them locate checks faster without having to load all the data.

    Requested Steps: Click Billing, Auto Payment Posting, Down arrow beside the Files box

    Expected Result: To be able to view the check amount along with existing options

    Actual Result: Only the payer name and check number show
    Impact on Workflow: Have to potentially load multiple files to check the amount if check number is unknown

    3 votes

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  3. New Pending Charges Features

    Pending Charges needs to be more versatile. Both the pending charges list and the charge window (after opening a pending charge) needs more information to help the user process billing faster.

    List
    The list shows ID, Name, Service Date, Location, Provider, Created On, Created By and Details Rows.

    Please add more fields or allow the user to create a custom list of the fields they need most. Some examples would be: DOB, Plan ID Name (this would be great to help the user sort insurances and put in one specific insurance before another), last appointment, and the primary CPT (Procedure)…

    3 votes

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  4. Add Copay audit report - comparing copays expected based on appts to collected copays

    A practice has suggested that we develop an audit report that would look at the appointments scheduled and total the expected copayments based on the schedule - and compare to the co-payments collected that day - to help insure and identify collection of co-payments

    3 votes

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  5. Have option to not allow balance to go to PT Resp depending on payor

    Client is already using Ignore Sec Writeoff option to stop Medicaid AL from auto posting additional write off on charge (was causing client to have to manually remove this writeoff and rebalance the charge as it was causing negative balance). Issue is system is also auto transferring the balance to PT Resp which is illegal. We need an option to stop the balance from going to the PT depending on the payer. Where these two options would work in conjunction.
    Balance should be written off, kept under Medicaid AL or transferred to Tertiary payer (when present).

    3 votes

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  6. Adding feature to not transfer balance to PT Resp or leave the balance with the payer

    When patient has Medicaid AL as secondary (with no Tertiary) and there is a balance after Medicaid AL pays, we need that balance to either be auto written off or be left under Medicaid AL. This option would be used in conjunction with the Ignore Sec Writeoff option as placing a check in this check box is already handling a separate write off issue. It is currently illegal to bill the patient for this remaining balance.

    3 votes

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  7. Quickly close the appointment history window

    The escape button is quick key for exiting windows in PM. However, it doesn't work on the appointment history. This should be an easy fix for Micro.

    3 votes

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  8. patient letters mail merge fields

    Add patient appointments field (next appt, last appt) as a mail merge field for individual patients letters (not just group mail merge letters as is now the case)

    WORKFLOW: huge impact in cases where indiv letters need to be sent staff has to hand write the dates or create a group mail merge and delete the names of patients that are not needed on this list this can be cumbersome when creating letters for multiple dates... The field should just be available...

    All field available for group mail merge documents/letters should also be available for individual patient letters (printed individually…

    3 votes

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  9. Add status Drop Down to Referral Detail window

    We would like to have a drop down added to the Referral Detail window in the PM where we can select the status of the referral. Preferably the practice would be able to establish the list of selections in the drop down.
    Within the patient demographics you can select the blue book icon in the tool bar which opens the Referral Detail.
    The Referral feature in the PM is used to track the authorizations and discussions with the insurance. Some patients are with us 3+ months so that is a lot of phone calls and discussions with insurance that we…

    3 votes

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  10. Track changes made to CPT fees

    Ability to track changes made to CPT fees - need report showing user ID and date of the change, along with a record of the change made.

    3 votes

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  11. DAYSHEET DATE DISPLAY - IT'S TIME

    Why isn't there a setting under Utility-Workstation setup-Display to have the "daysheet date" remain displayed in the PM program at all times? The system is trying to help us stay on the right date but it doesn't actually show what date that is unless we are in certain parts of the system??

    Please find a way to have it showing in PM at all times and make it adjustable. Perhaps you can also make a setting to turn daysheet date prompts on/off. Clients with multiple practices know the ineffectiveness of having to select it every time they switch practices and…

    3 votes

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  12. Update pending charges table to handle NDC and EPSDT information from EMR

    Client request: has many providers in one practice who while they utilize the same cpt codes for drugs, have many different NPI numbers, depending upon the manufacturer. Client wishes to pass the following fields from their EMR to the MMD PM pending charges table: NDC #, NDC unit, NDC quantity and unit price.

    In addition, they wish to pass an EPSDT Visit code from the EMR back to the pending charges table.

    3 votes

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  13. Track EHR Penalty

    Practices are starting to get hit with the EHR penalty. They are calling asking of how they track the amount of money that they are having taken away. We have no good way of tracking that. Any report gives us patient names but not the amount that was taken. A thought was to use the misc ded but that is only good for one and that's being used for the sequestration. It would be nice to track this from the APP module. Perhaps the withholding code could be used to extrapolate the amounts used against it in a report. This…

    3 votes

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  14. Enhance Time of Service Patient Payments for easy front desk entry & easy billing allocation

    For non-billing staff there needs to be an easier way to enter a time of service payment for a patient. This payment should be part of the Check In process and will be a single payment that CAN have both CoPay for current visit and other outstanding patient balance in a single payment entry for a front desk user that is Non-billing so it should just have payment field (amount) and type (list of cash, check, charge).
    Billing should be able to allocate the money through the Uniposting or Transfer (allowing biller to input how much and where).
    MicroMD needs…

    3 votes

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  15. Reporting Enhancement to help practice better track posted items for Practice Revenue Sharing

    When posting a charge line item - have fields called ChargeField1, ChargeField2, ChargeField3 (kind of like search arguments) where the biller can have a drop down list to append other non-claim related data for the purpose of tracking the line items in reports for Revenue Sharing. Many practices have internal referrals that they need to track and MicroMD does not have a good way to do this. With system integration, having the ability to customize and track is more important than ever.

    3 votes

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  16. Sequence Based Collection Balance displayed

    Would like the sequence based collection balance to appear on Patient Detail and Appointment entry screen. Often a user does not have access to Charges/Payments and Collections module but need to know amount turned over to collections. Also the Billing Inquiry screen should display responsibility as Patient-Collections like the Charges/Payments screen. Would be helpful is collection balance also appear on Billing Inquiry screen.

    3 votes

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  17. Billing Provider on EB Summary Report

    Billing Provider should show on EB Summary Report

    Requested Steps to define spec:

    1. User runs EB Summary Report
    2. Billing Provider should populate in the report

    Expected Result:
    When the user runs the EB Summary Report, instead of having to go down the list in the Claims Processing – EB window, the report should specify the Billing Provider.

    Current Result:

    User has to make sure the billing provider is correct in the Claims Processing – EB window then make sure that it is the correct billing provider before running the report.

    Impact on Workflow:

    This slows down the biller because she…

    3 votes

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  18. Reports criteria - Ethnicity

    In reports (recall reports, reference code listing reports) it woud be helpful to have ethnicity as an option; we often need to identigy how may patients in a certain age range we serviec by ethnicity.

    3 votes

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  19. I just found out that when we write a script in MicroMD for like oxygen etc. we need the NIP numbers to appear for the doctors. Can you

    I just found out that when we write a script in MicroMD for i.e. oxygen , we need the NPI numbers to appear for the doctors. We need to have the Provider NPI field available for mail merge when writing prescriptions templates. We have several clients actively using MicroMD to write perecriptions...

    3 votes

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  20. Allow user to Batch change Plan Set to a different one for ALL patients in Claims Processing window

    Allow user to Batch change Plan Set to a different one for ALL patients in Claims Processing window instead of having to change it one at a time -- specific to ub claims…in which billing one primary in one plan set and can turn around and bill another plan set (which is essentially a different primary plan) before the first one pays. There is no need to wait for the first one to pay…so that is why user is looking for such a feature

    3 votes

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