Skip to content

MicroMD PM

We have partnered with UserVoice, a third-party service, to collect feedback from you and other MicroMD users. Your use of this feedback portal and your submission are subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples, or demos for which you do not want to grant a license to Henry Schein Medical Systems.

Use this forum to share your ideas for improving MicroMD PM.

Share it with us. Share it with your MicroMD community.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

56 results found

  1. Relationship codes in Insurance Plan Policy dropdown do not match ANSI requirements

    The required ANSI Relationship codes do not match what is is the Master Relationship table. For example ANSI requires "Child" and there are 4 child codes in the master table. The correct code dropdown is "Natural Child" but there are 3 others the practice can choose from. This causes billing errors. Suggest the Relationship dropdown in Policyholder entry only contain the ANSI relationship codes to eliminate confusion and billing errors.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Increase changes auto applied to MicroMD from Practice Insight Web portal

    While it is a great feature that when scrubbed - changes to a claim can be made on the PI website -and sent straight to the clearinghouse, only changes from a limited number of fields write back into the MIcroMD program. This list should be expanded to cover very common items that are changed on the fly in PI - such as a policy number correction. This would allow practices to take full advantage of this feature and not have to go back to MicroMD - make the change and resubmit -

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Patient Detail Sheet under Print Patient Info - Need additional information on form printed

    On Print patient Info Form, practice would also like to see Cell Phone information for the patient in addition to Home and work phone information.

    In addition, plans should report all plans patient has active in the system.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. In the Patient Plan Sets show date insurance card was last scanned.

    It would be helpful to know the last time the insurance card was scanned into the patient record. This is especially true for the billing office who rairly sees the patient.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Moneris credit card payment report to include MicroMd patient account #'s

    I would like to see the credit card information that is sent to Moneris for the autopay to include the patient's account #. When you are reconciling the daysheets at the end of the day to the Moneris report, there is no way to know which $100 visa payment goes with which customer. If you included the account #, we could reconcile this much easier.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add Chronic Diagnosis Code & Description to merge field options when creating a mail merge document

    Need to have chronic diagnosis code and description in the merge field options when creating a mail merge document. Specifically when creating daily progress notes, we cannot input patient's chronic diagnosis, only their last diagnosis which is not always accurate for current treatment.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Patient Eligibility via Appointment Schedule

    With the new feature of PI ECM to verify eligibility so many days before it leaves an area where plans that need to be verified online or via phone. Appt Schedule grabs all patients regardless if verification has been done for appt already. Would like either a choice of plan/insurance class for Appt Schedule to run on this report or a report of appts for specific date not showing verification OR a report showing after automated verification is done which appts were not sent electronically.

    Choice to group by plan is currently available however most practices have too many of…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Detailed Eligibility Report

    Detailed Eligibility report. Eligibility report should be similar to the one customer can get from the Insurance company websites that includes the type of Plan or Plan Name, the IPA name, and PCP address.

    Requested Steps to define spec:

    1. Run Eligibility
    2. Report should include type of Plan or Plan Name, the IPA name, and PCP address (i.e. HMO, PPO or Medi-Cal. IPA is IMG, EHS, La Salle, or Health Net etc.) After PCP’s name, the address should also populate

    Expected Result:
    Report should include type of Plan or Plan Name, the IPA name, and PCP address (i.e. HMO, PPO or…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Chargeslip mail merge fields

    Chargeslip mail fields needs chronic diagnosis description to be added. It already includes last diagnosis descriptions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Patient demographic fields transfer to EMR

    When adding patient's employer contact, it should go into EMR.
    Family Size
    Pharmacy contact

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add the ability to pull the case and plan selection from the appointment

    Currently if you select the case and plan on the appointment screen for a patient it doesn't populate on the charges screen when you go to enter that charge. It still has to be manually changed. It would be nice since the fields are on the appt screen for it to be able to populate on the charge screen with that information.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank You for your suggestion the Practice Management application has the means to pull this information build in it already. By using the charge slip printing and the charge slip list in the charges/payment window the case and plan will populate accordingly. If assistance is needed with this function please contact software support.

  12. Missing Charge Slip Report enhancement

    Now that so many clients are interfacing billing from their EMRs into the PM system via pending charges, can the charges posted via the pending charges process also write to the Missing Charge Slip Report? It would seem this should be the next logical step in providing an audit trail to capture all charges. Without this, clients have accounts on the missing charge slip report that actually have charges posted.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Print Statement from Patient Sequences in Charges/Payments

    Print Statement in Charges/Payments Patient Sequences window to print an individual Statement

    Requested Steps to define spec:

    1. Charges/Payments
    2. Select Patient
    3. Patient Sequences
    4. Print Statement (under Print Claims) in Task Pane

    Expected Result:
    When user need to print a statement for a patient, instead of having to go to Statements/Bills, user needs to be able to print the statement from the Sequences window.

    Current Result:

    User has to go to Statements/Bills, then search for the patient then print the statement

    Impact on Workflow:

    Slows down the process because billers sends out the bill when they receive an EOB from the insurance…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Electronic Payer ID

    Having the electronic payer ID show up when doing a search for insurance plans would save one from having to open each plan to see what or if an electronic payer ID has been attached to the plan.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. When accessing 'Charges and Payments' the ability to sort by dates of service should be added

    The list of DOS tends to get long, and the ability to hop to either the beginning or the end of the list should be available in order to more efficiently work with claims.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Archive old apptointment templates (Day Set up, week set up)

    Description of Request:: Clients have been on MicroMD for over 10 years and have LOTS of old templates sitting under Day and week. They would like a way to archive them or somehow get them out of eyesight for when they are setting up new ones. Getting VERY cluttered

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Allow users to search for a patient by responsible party

    Currently, there is no way to search for the list of responsible parties. When we get bankruptcy notices for an individual, they might be the responsible party but we have no way to search for them in the database. This should be a search option when you hit 'F5'.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Designate the Legal Guardian and Primary Caregiver of minors electronically from PM to the EMR.

    Legal Guardianship and Primary Caregiver are crucial to pediatric patient care, transport and chaperon privileges. Legal Guardianship and Primary Caregiver are also NCQA’s Patient Centered Medical Home Section2: Element A, requirements 9 and 10. The PM system currently does not have the fields or method to define that information and transmit it across the interface to the EMR.

    Description of Request: Legal Guardianship and Primary Caregiver are crucial to pediatric patient care, transport and chaperon privileges. Legal Guardianship and Primary Caregiver are also NCQA’s Patient Centered Medical Home Section2: Element A, requirements 9 and 10. The PM system currently does…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Appointments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. o The ability to automatically split dental slide procedures depending on if they are flat rate fee or precentage

    The ability to automatically split dental slide procedures depending on if they are flat rate fee or precentage. Some procedures for Dental Sliding Patients need to have a flat rate fee and some need a percentage.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. System should flag you when scheduling an appointment and the patient already has an appointment scheduled in the future. I

    When you are scheduling a patient, the system should flag you that the patient already has an appointment scheduled and ask you if you still want to schedule the appointment

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base