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MicroMD PM

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21 results found

  1. Add ability to Hide Inactive Practies

    Ability to inactivate a practice so it doesn't show up in the list of practices to choose from. Would require the ability to reactivate if you needed to get back into it. Billing services that lose a practice have to search through a long list sometimes to find the one they want to work in. I have a billing service that has 81 practices in the list where only 29 of them are active. It's a pain scrolling thru the list to find the right practice you want to change to.

    1 vote

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  2. Practice Tax ID on Third-Party Statements

    Hi - would it be possible to have the Practice Tax ID print on the Third-Party Statements? This is very important for certain parties.

    1 vote

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  3. Task Manager - Messaging - Send to Multiple Users

    When sending a message in the Task Management > Messaging area, you can only send a message to a single user or "ALL" users. It would be beneficial at times for the user to be able to send a message to multiple users at once (similar to how you can send a message to multiple users/groups in the EMR). It does appear that you can send to a group, but this will not always resolve the issue as there may not be a group setup for the particular subset of users.

    1 vote

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  4. Mail Merge Field Needed for Attorney name on Superbill/Chargeslip

    This client uses Attorneys for 3rd party billing heavily. They need to see the attorney name on the mail merge chargeslip. The attorneys are populated in the Employer Table with the Third Party Type of "Attorney", but cannot pull this in as a mail merge field. It will only give us employer listed on the patient detail screen. Can we get the attorney name to pull from the cases tab if it is put in?

    1 vote

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  5. Reset Patient Accounts if the Pre Collection printing process gets interrupted

    Pre-Collection letters – Can we add a reset status option? If there’s a problem with the printing, then you have to go back through and edit each patient and print the letters again. It would be nice to have the option similar to claim sending option to reset to print.

    1 vote

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  6. address verification

    If the can add an address verification tab in the demographics that corresponds with USPS.com. This way we can eliminate discrepancies' in an address so that there aren't any issues when it comes to mail of any sort.

    3 votes

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  7. Edit Loop 2000

    GCHC would like to have the option in the PM to edit the EQ segment in Loop 2000 to allow for Eligibility Checks on the Dental Insurances. There is currently no way to do this in the PM system now.

    4 votes

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  8. Changes needed for the Anesthesia Concurrence Report

    The way the Anesthesia Concurrency Report works at this time is not giving the data the way we expect. Doctors are showing on the report as having a concurrency when they do not have one.
    Currently it is designed to look at overlapping times and doesn’t take into account the provider. The system is looking at the start time and as long as there is a different case number with overlapping time that is when it bolds the rows.

    We need it to look also at the provider. For example if you have a provider who was not overseeing any…

    4 votes

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  9. AL Medicaid Requirement

    AL Medicaid requires the Provider ID in box 32 B (service facility) or the electronic equivalent. Currently the only way to include this on an electronic claim is to change the EB settings when billing for this plan only, and changing it back for all other plans. This is a lot of manual work, this should be something that can be added at a plan level independent of EB settings. See link below to AL Medicaid showing this is required. I submitted this to support but I was advised I have to submit through my voice which is strange because…

    2 votes

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  10. EB Summary Report for Dental claims

    When running the EB Summary report for dental claims, the DX Code warning is listed for every patient because dental does not apply DX codes. If it is a dental form, the system should omit the DX Code rule. Also, you cannot see on the EB Summary report if a Tooth Number, Surface, or Arch was added. You have to open each claim to ensure the required information is attached.

    8 votes

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  11. Ability to track who enters, deletes or edits recalls

    We enter 300-400 recalls a month. Sometimes there are mistakes and we cannot track the user to provide additional training. It would be VERY helpful if under "Patient Log" in the "Patient Detail" screen it would tell you who entered, inactivated, deleted a recall, etc. by listing it as it does now when demographics are updated. If not there, then maybe a 'user' column in the recall area itself to help identify who is making mistakes. We bring patients back for cancerous polyps, so it's extremely important to get these entered correctly. Thank you!

    6 votes

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  12. Search by ICN to find claim

    Create ability to search by ICN to show the claim that the number is attached to. This would be very helpful when there is a takeback on a remit that shows only the original ICN. Being able to find the sequence by the ICN, user will know who to enter the takeback adjustment on.

    8 votes

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  13. Aging report - We need to have capability to select aging from and to dates in selection criteria

    Currently Aging Report allows you to run report based on Aging date/service date/posting date. However, it does not allow me to pick specific aging from and to dates.

    For example, I just want to see the aging report for the last 1 year (ie limit the amount of data) based on the actual patients for the last 1 year. The format of the aging report is good, just does not allow us to restrict the amount of data selected so as to focus on useful aging.

    So, for example, I want to print the aging report for patients seen from…

    9 votes

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  14. Procedure Report: Modifiers Excluded

    Looking for Procedure Report that shows only procedure codes for certain period excluding modifiers.
    I want to use procedure history but it includes modifiers as part of the tally. So instead of getting all the 99212's I get all the 99212's listed along with each modifier. So if 10 modifiers were associated with 99212 in that period I get a list of 10, or 11 if you include 99212 with no modifier, rows of 99212. But if I am running all procedures or many then I am unable to do an easy calculation of how many of just one procedure…

    4 votes

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  15. Would like ability for secondary insurance to be verified electronically along with primary

    Currently only way to verify secondary insurance is manually. Many practices still have to manually call to verify 2ndry and would be best if secondary insurance can be included with eligibility verification via Appointment Schedule or when manually requesting via demographics or appointment creation.

    9 votes

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  16. Auto Payment Posting Report check secondary plan on crossover

    When autoposting, check the payer id of the plan that the file says is being crossed over to the payer id of the secondary plan in the plan sets screen. If the payor id's are different, maybe a message could print next to "Crossed Over:" that the payors are different. Some practices are getting incorrect secondary information (especially Medicaid plans). Impact to workflow: claims are not being sent to correct secondary plan and practice does not know until Open Claims report is run.

    7 votes

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  17. Create a denials report

    There should be a report that allows you to track denials by insurance company/cpt code/ etc. It should be sort-able by denial reason. We are currently maintaining a separate spreadsheet just so we know who is denying claims and for what reason. This should not be a separate task.

    4 votes

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  18. insurance report

    I need a report in which I can see patients that have a specific insurance primary AND another specific insurance secondary. For example, I need to contact all of my dual eligible patients and there doesn't appear to be a report for this.

    1 vote

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  19. Open Claims Report - allow filters for no filed date/filed date and a separate filter to block open claims with credit balances

    There shoudl be an filter in the 'Open Claims' report allowing users to see only claims without a filed date. There should also be a filter to eliminate credit balance sequences from populating on the report. I would also like to see this report sortable by sequence balance.

    4 votes

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  20. Auto Payment Posting - UB ERAs

    Allow auto payment posting of UB ERAs when posting encounter rates using the "adj to writeoff"

    7 votes

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