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MicroMD PM

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18 results found

  1. Print Statement in Charges/Payments doesn't defaults the printer to what is in Billing Options

    Currently, the Print Statements option in Charges/Payment does not default to the envelope type in Billing Options. Either make that field to be the same as what is in the Billing Options, or add a field to Billing Preferences to default a printer for printing statements in Charges/Payments.

    1 vote

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

  2. Add Bi-weekly Income option

    Add to the dropdown the option to select "Bi-Weekly" income in the Patient Profile Detail tab

    1 vote

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

  3. Add ability to Hide Inactive Practies

    Ability to inactivate a practice so it doesn't show up in the list of practices to choose from. Would require the ability to reactivate if you needed to get back into it. Billing services that lose a practice have to search through a long list sometimes to find the one they want to work in. I have a billing service that has 81 practices in the list where only 29 of them are active. It's a pain scrolling thru the list to find the right practice you want to change to.

    1 vote

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  4. Additional Options to Flag Potential Duplicate Accounts Other Than SSN#

    Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB

    15 votes

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    Thank you for your feedback on the MicroMD product! We are pleased to inform you that this item has been approved for consideration and are looking forward to building this feature!  If we have questions as things progress, we will reach out.


    Onwards and upwards!

    Product Management

  5. Add an option to have a pop up at arrival if eligibility was not checked or eligibility eturned as N or ?

    Add an option to have an automatic pop up at registration that will alert the front desk clerk that a patient's eligibility has not been checked or the eligibility check failed - making it more obvious to the user that corrective action is necessary.

    Also - prompt to automatically verify eligibility when adding a new insurance ID to help remind at point of entry on day of service.

    12 votes

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    1 comment  ·  Admin →
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  6. Improve reporting options for patient wait times/time from arrival to clinical - across Pm and EMR

    Add reporting options to track time from arrival to time routed by clinical team to a room - and from time of arrival to time doctor started encounter or discharged patient. Currently you can view Pm time tracking and EMR time tracking separately but not as it related to both areas - so we lack the visibility to how long patient waited for clinical team or doctor.

    1 vote

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  7. Aging report - We need to have capability to select aging from and to dates in selection criteria

    Currently Aging Report allows you to run report based on Aging date/service date/posting date. However, it does not allow me to pick specific aging from and to dates.

    For example, I just want to see the aging report for the last 1 year (ie limit the amount of data) based on the actual patients for the last 1 year. The format of the aging report is good, just does not allow us to restrict the amount of data selected so as to focus on useful aging.

    So, for example, I want to print the aging report for patients seen from…

    9 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  8. Make Change Responsibility easier to use

    Have the box to Rem Plan or Remember Plan come up the first time you hit Change Responsibility instead of having to hit it twice. Or, have Patient be an option when you hit edit claim and take away the Change Responsibility all together.

    6 votes

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  9. Edit Claim

    The edit claim feature, whether used in billing inquiry or charges and payments, should let you "edit the claim", all of it. It takes way too long for the user to fix a claim with an improper payer or CPT code or DX. You should be able to click edit claim, and from there change anything you want and set the claim to be print all in one window without moving somewhere else in the sytem. Currently the "edit claim" button from billing inquiry allows you to change very little. You can't change the CPT, the amount charged, the units…

    8 votes

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    1 comment  ·  Admin →
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  10. Allow more than 4 diagnoses on the Claims Summary Report printout

    Allow more than 4 diagnoses on the Claims Summary Report printout - I print these out to have a record of the claims sent with the diagnoses as ordered per line of service. But since I can have up to 12 diagnoses, I should be able to see all on the Summary Report that I am forced to print before Batching and Sending the claims.

    3 votes

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  11. Ability to send appointment reminders to patient portal from the appointment screen

    Practices are requesting the capability to automatically send appointment reminders about patients to the portal without having to call each patient individually or use any other application to do the same.

    1 vote

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    Planned  ·  1 comment  ·  Appointments  ·  Admin →
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  12. Allow sequestration posted in a MCR 2ndary payment to go to MORE screen

    When MCR is 2ndary and the payment is auto posted... the sequestration write off information does not get entered into the MORE screen. The payment auto posts fine but every time is gets stopped at PI for CAS error/not being in balance. They do not have the opportunity to correct this because it is an auto posted payment. So they would like to be able to tell the system to automatically populate the MORE screen with sequestration information when MCR is a 2ndary payer.
    Expected Result: FAR less CAS errors in PI that have to be manually corrected
    Actual Result:…

    9 votes

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  13. insurance report

    I need a report in which I can see patients that have a specific insurance primary AND another specific insurance secondary. For example, I need to contact all of my dual eligible patients and there doesn't appear to be a report for this.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Allow Service Facility to be associated and defaulted from PM Location

    To streamline charge entry, allow practices to default Service Facility at the Location level for streamlined charge entry. Also allow this information to pass through to the EMR and give billing/emr override ability to edit Service Facility in Bill Builder OR in the PM Charges screen.

    1 vote

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  15. Add data fields to record deductible, deductible met and copays for multiple levels of service.

    on Plan Set tab, per insurance, add data fields to record deductible, deductible met with a date field, and copays for multiple levels of service.

    Specialists will have varying copays based on office visit or procedure performed

    This would provide ease of access and quick review to office staff who are scheduling patients and educating them in advance of their financial responsibility.

    7 votes

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  16. Claims EB add abliltiy to search by Locationi

    Users need to be able to do electronic billing BY LOCATION. They want the people that post the charges to correct their own mistakes and through with the rejections and issues. Cannot be done by provider or payer... they need LOCCATION.
    Requested Steps to define spec: Add an option where they can select claims from a specific location
    Expected Result:
    Actual Result: Each biller at each location can address their own issues Impact on Workflow: Makes the person accountable for their own mistakes

    1 vote

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    This is a duplicate items of a suggestion that is being reviewed by product mngmnt for inclusion in a future version. We will add your comments and add you as a additional client that request this option addition.Please reference MicroMD id 10104

  17. Recall/Waiting List in Appointment History Window

    When viewing appointment history it would be helpful to see recalls and waiting list entries that apply to that patient.

    3 votes

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  18. Add ability to be able to set a specific location(s) to automatically write off all charges

    Client would like the ability to be able to set a specific location(s) to automatically write off all charges in the PM when charges are posted to that location. For example, all services that are performed at locations of Soup Kitchen, Homeless Shelter, School etc... need to write off. Currently for these clinics, they can setup multiple slides called homeless, soup kitchen, migrant etc.. and set that slide to slide everything...but that forces the office staff to enter false family income and size (as they don't typically have this information on the patients) and assoc. a plan to the patent…

    4 votes

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