MicroMD PM
165 results found
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Balance Writeoff Utility also should allow to be selective about specific procedure codes and not entire balance like current utility
Add another filter in options to select specific CPT code in Balance write-off Utility. Several payers pay for individual CPT while others do not and consider it bundled. The charges come from clinical side through charge capture and so include the CPT code in the sequence, even if that particular payer does not pay for the specific CPT code. Instead of current writeoff entire balance, a selective writeoff by CPT code for a selected payer will be much appreciated enhancement. It removes sizable manual work. Include the other suggestion someone gave of being able to sort by DOS.
1 vote -
Add the Supervising and Ordering Fields to the AutoCharge Upload File
We are currently making use of the AutoCharge File to upload claims into Micro MD. For Ohio BH Redesign, starting in January, we will need to include the Supervising and Ordering NPI's for some claims. These fields are not currently available in the specs for the AutoCharge file.
1 vote -
New Pending Charges Features
Pending Charges needs to be more versatile. Both the pending charges list and the charge window (after opening a pending charge) needs more information to help the user process billing faster.
List
The list shows ID, Name, Service Date, Location, Provider, Created On, Created By and Details Rows.
Please add more fields or allow the user to create a custom list of the fields they need most. Some examples would be: DOB, Plan ID Name (this would be great to help the user sort insurances and put in one specific insurance before another), last appointment, and the primary CPT (Procedure)…3 votes -
add report to audit scheduled appointments to charges posted
as an added security against misuse - design a report that compares patients scheduled in the PM that are not marked as missed or no shows against posted charges to help audit that all appointments had charges posted. This should be available to PM only customers - and is similar to an audit report available that shows EMR encounter sstarted versus charges sent to billing.
4 votes -
Add Copay audit report - comparing copays expected based on appts to collected copays
A practice has suggested that we develop an audit report that would look at the appointments scheduled and total the expected copayments based on the schedule - and compare to the co-payments collected that day - to help insure and identify collection of co-payments
3 votes -
Log or recycle bin for deleted images
In MicroMD PM or EMR, it would be beneficial to view deleted items without the need to restore from a backup/.BAK Maybe create a Recycle Bin for deleted items... As multiple practices are able to share a "MicroMDObjects" database, restoring from the BAK in not practical.
1 vote -
Add Pm global period indicator to the bill builder screen in the EMR
Currently the global period can be tracked in the PM system - but it is not visible in the EMR on the bill builder screen where the provider has to enter either a standard E&M code if not in the global period - but a difference code if the global period is in effect. If providers do not see the warning - they enter the wrong code - which requires the billing department to request an encounter revision.
2 votes -
Automatically remove accounts from charge slip list when charges posted -at later date
Currently when you post charges the charge slip tracking list is updated by removing the account once posted - except if you are delayed posting charges i.e. the following day. In this case the operator has to manually rmove the account from the list - as it does not remove as posted.
1 voteThe removal is automatic as long as the daysheet the charge slip was printed on is used other wise the system would not just remove the charge slip this a means of auditing that charges are all posted. This will not be changed.
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Add write off and adjustment control thresholds.
A practice has requested a dollar value preference that can be set that would require any adjustment or write off over that threshold amount to require a supervisory approval - the approval could be handled as a task that the supervisor has to approve before the actual write off or adjustment is posted.
2 votes -
Terminated Procedure Code
When a procedure code has been terminated in the PM, you get a warning message when the code is entered into charges and payments but it still allows you to use it.
Per MicroMD Support, the system is looking at the your day sheet date and it may be after the Active Thru date but you need to post a Date of Service before the Active Thru date thus the warning but the ability to post the procedure code.
Requesting this logic be changed, if a code is terminated it should not be usable after the termination date. Why not…1 voteThe system uses the procedure line service date which in manual entry the service date is populated with the daysheet date, that is populated in the row at the time of cpt entry. It gives a warning because at the time of cpt entry the system uses the lines service dates which by default are the same as the daysheet date. That is why it’s a warning to the user that it may not be able to be used. If we change after we have the service date possibly changed it would be on a save which user did not want because they then have to back track to far in the entry process. Most users enter the claims on the same day of service as their daysheet date this why the system was designed that way and the warning built at that point. This logic will not be changed.
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Add specialty copay field for OCR scanner to populate
A multispecialty office has requested the ability to have the OCR Scanner read the insurance card and populate the primary care co-pay and specialty co-pay in designated fields.
Also for specialist offices - and a designation option to allow the ocr scanner to pull the specialty copay not the primary co-pay to autopopulate to the proper field.
1 vote -
System Rules in the Rule Manager
Unable to make edits to the insurance class tab for "Check Diagnosis Rule". Need the ability to "uncheck" dental classes as this rule does not apply to dental claims and it is making the EB Summary Report hard to read for dental claims
2 votes -
Temporary Appointments - Ability to Require Certain Fields
Need ability to require certain fields in Temporary appointments just like we can for New Patient Accounts. Additionally, add Referring Doctor and PCP doctor to the list of required fields since many insurances require this information. This information should also be logged with original user who scheduled once temporary account is saved.
1 vote -
Add merge field totals the sequences assoc. w/precollection
Add a mail merge field that totals the sequences associated with the precollection balance, not one that is the total account balance, or the total patient balance due. The total patient balance due is misleading when doing sequence based collections.
2 votes -
PM selected printer not printing charge slips
Charge Slips will not print to the selected printer in PM. It will print to the local default printer. It seems when the mail merge document is printed it does not look at the selected printer under Print Setup in the PM. The Word application that opens needs to be able to communicate with the PM application and know what printer the user has selected for the session. I verified in Ticket 19447 MicroMD currently has no plans to change this and it would have to be submitted as a feature request.
1 voteThis issue has come up in past years MicroMD can not control Microsofts Word’s print controls when mailmerging.
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moneris
I would like to customize certain parts of the receipt- account name or account number would be helpful
1 voteThank you for the suggestion however there are regulator standards that are necessary to be met and certified to that no changes can be made ini this area at this time.
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Have option to not allow balance to go to PT Resp depending on payor
Client is already using Ignore Sec Writeoff option to stop Medicaid AL from auto posting additional write off on charge (was causing client to have to manually remove this writeoff and rebalance the charge as it was causing negative balance). Issue is system is also auto transferring the balance to PT Resp which is illegal. We need an option to stop the balance from going to the PT depending on the payer. Where these two options would work in conjunction.
Balance should be written off, kept under Medicaid AL or transferred to Tertiary payer (when present).3 votes -
Adding feature to not transfer balance to PT Resp or leave the balance with the payer
When patient has Medicaid AL as secondary (with no Tertiary) and there is a balance after Medicaid AL pays, we need that balance to either be auto written off or be left under Medicaid AL. This option would be used in conjunction with the Ignore Sec Writeoff option as placing a check in this check box is already handling a separate write off issue. It is currently illegal to bill the patient for this remaining balance.
3 votes -
Quickly close the appointment history window
The escape button is quick key for exiting windows in PM. However, it doesn't work on the appointment history. This should be an easy fix for Micro.
3 votes -
When updating default plan set in Plan Sets tab, eliminate need to also update Default Plan Set in Cases Tab
This client had a patient with multiple plan sets. The current Default plan set had been terminated (termination dates were present on the plan). We then proceeded to change the Default plan set in the Plan Set tab to the active plans. Then as a second step, we had to go to this patient's Cases tab and update the Default Plan Set field to match the plan set we updated in the Plan Set tab. If we don't do this second step, then when patient posts charges, the new Default plan set does NOT show at the top of the…
2 votes
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