MicroMD PM
33 results found
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Lock posting from pending charges so multiple users cannot cause duplicate charges
This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.
11 votes -
Auto Payment Posting Report like EB Summary Report
When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…
11 votes -
Pending Charge - EMR sending multiple times
If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).
6 votes -
LOCK an ERA file when someone starts to post to it so another user cannot access it and result in duplicate posting
An ERA file is locked by a user when one of the following occur in “Billing > AutoPayment Posting”:
• The file is selected and “Load Autoposting Data” is clicked
• OR
o “Autoposting Report” is clicked
• OR
o “Autopost Payments” is clicked
• If another user attempts access the ERA file, the subsequent user(s) would be notified that the file is locked by the initial user with the notification including the user who has the file locked.
Requested Steps to define spec: As soon as an ERA file is accessed/report run... the would become "locked"
Expected Result: Avoid…6 votes -
code scrubbing
The code scrubbing 'warning/caution triangle' should have the ability to either color code more serious problems (i.e. 'same dx on claim multiple times') vs. ('dx pointers 5 - 8 do not appear on a paper claim'). Currently they both have the same warning and without a report to review the claims with warnings in the system. You should be able to prioritize these and/or turn them off. I don't care if dx pointers 5 - 8 do not appear on a paper claim if I am submitting an electronic claim which is about 95% of my claim submissions. I want…
5 votes -
Medicare Part A autoposting
Bundle write offs, sequester adjustment write offs, etc do not transfer to the line level requiring manual editing of every secondary claim that is sent electronically.
5 votesclosing 3 votes in 6yrs
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New Pending Charges Features
Pending Charges needs to be more versatile. Both the pending charges list and the charge window (after opening a pending charge) needs more information to help the user process billing faster.
List
The list shows ID, Name, Service Date, Location, Provider, Created On, Created By and Details Rows.
Please add more fields or allow the user to create a custom list of the fields they need most. Some examples would be: DOB, Plan ID Name (this would be great to help the user sort insurances and put in one specific insurance before another), last appointment, and the primary CPT (Procedure)…3 votes -
Have option to not allow balance to go to PT Resp depending on payor
Client is already using Ignore Sec Writeoff option to stop Medicaid AL from auto posting additional write off on charge (was causing client to have to manually remove this writeoff and rebalance the charge as it was causing negative balance). Issue is system is also auto transferring the balance to PT Resp which is illegal. We need an option to stop the balance from going to the PT depending on the payer. Where these two options would work in conjunction.
Balance should be written off, kept under Medicaid AL or transferred to Tertiary payer (when present).3 votes -
DAYSHEET DATE DISPLAY - IT'S TIME
Why isn't there a setting under Utility-Workstation setup-Display to have the "daysheet date" remain displayed in the PM program at all times? The system is trying to help us stay on the right date but it doesn't actually show what date that is unless we are in certain parts of the system??
Please find a way to have it showing in PM at all times and make it adjustable. Perhaps you can also make a setting to turn daysheet date prompts on/off. Clients with multiple practices know the ineffectiveness of having to select it every time they switch practices and…
3 votes -
Enhance Time of Service Patient Payments for easy front desk entry & easy billing allocation
For non-billing staff there needs to be an easier way to enter a time of service payment for a patient. This payment should be part of the Check In process and will be a single payment that CAN have both CoPay for current visit and other outstanding patient balance in a single payment entry for a front desk user that is Non-billing so it should just have payment field (amount) and type (list of cash, check, charge).
Billing should be able to allocate the money through the Uniposting or Transfer (allowing biller to input how much and where).
MicroMD needs…3 votes -
Reporting Enhancement to help practice better track posted items for Practice Revenue Sharing
When posting a charge line item - have fields called ChargeField1, ChargeField2, ChargeField3 (kind of like search arguments) where the biller can have a drop down list to append other non-claim related data for the purpose of tracking the line items in reports for Revenue Sharing. Many practices have internal referrals that they need to track and MicroMD does not have a good way to do this. With system integration, having the ability to customize and track is more important than ever.
3 votes -
Automate adding codes based on rules/insurance
I have been asked by several FQHC's to request this feature...
When they post certain office visit codes and the insurance is Medicare, they need the system to automatically add the G code needed. Currently, cross-code messages are used but it would be much better if they could eliminate that and the system adds the code automatically in PM when posting. We have also looked at asking for postloaders however the insurance pays against the G code so that is not an option.2 votes -
Denials in more screen causing CAS Segment errors
When a claim is reprocessed by an insurance company, autopost puts that reversed denial amount into the more screen as a negative amount. The prior denial (positive amount) is automatically unchecked to send. So, only the negative amount is forwarded to the clearinghouse. This is causing many CAS segment errors for claims out of balance. The only way to correct now is to manually uncheck 'send' on the negative amount so it will not go. There should be a way to automatically uncheck send or keep the previous positive denial amount checked so the claim will balance.
2 votes -
Posting for same patient, same day, at different locations.
If a patient is seen at company a dental location then seen the same day at company a medical location there can be an issue with auto posting. What can happen is a dental payment may try to autopost to a medical charge or vice versa when the patient is visiting the second location (See below example). The charges window is where the payment will be posted (Charges/Payments > New > Enter Payment). The PM needs an enhancement to say there is an unapplied payment. Apply to sequence X or No? OR If the PM can recognize that charges in…
2 votes -
Enhance Batch Options to allow user to Set a Default Provider too.
Currently Batch Options allows a user to default a Location, Service Facility, DOS but not the provider. For practices that post hospital charges, being able to set a Provider that conducted hospital rounds for all patients would be helpful. This is often and likely going to be different than the provider that was entered into the patients demographic record.
2 votes -
File a document with a claim
At times practices have to send a document with the claim. This is done currently by submitting the claim to the payer and then following up with a fax of the medical record. It would be nice to be able to send the claim with the document attached from the DMS. Since both EMR and PM customers have access to it, this would benefit all PM customers. Perhaps the Claim Attachment Info in the Extra button when filling claims could do this? This would make the adjudication process go quicker.
2 votesclosing 1 vote in 5yrs see note
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Appeal Inquiry (State of CA Medicaid)
Description of Request: Appeal form for Medi-Cal (State of CA Medicaid). Separate area (similar to Batch Payment Posting) for sending Appeals to an insurance company. This should include the Appeal form template from Medi-Cal or any Mail Merge document created by the practice.
Requested Steps to define spec:
- Billing menu
- Appeal Module (to send an appeal letter for any outstanding claims)
- Search for Patient by Name, Account Number, or DOB (similar to Batch Payment Posting)
- Select Sequence(s) to send appeal (up to 14 dates of services)
- Select (5) Claim Type (01 Pharmacy, 02 LTC, 03 Hospital Inpatient, 04 Hospital Outpatient/Clinic,…
2 votesclosing 3 votes in 5yrs
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Add Quick key for autopost payments/autoposting report
Users utilizing the Autoposting feature must load the autoposting report with a mouse click and then select autopost payments with an additional mouse click for each ERA file.
Please add keyboard quick keys for each button (autopost report and autopost payment) so the user can reduce the amount of mouse clicks. Also, the user will be able to save time by using quick keys on the keyboard as opposed to looking at his or her monitor to find the PM buttons and clicking them each time. Lastly, this will help users that program macros on their keyboard to help reduce…
1 vote -
Option to Update Billing Message from Charges/Payments Window
Var Name: Community Partners Healthnet
Client Name: West Caldwell Health Council
Contact Name: Courtney SmithDescription of Request: When printing an individual patient statement from the charges/payments window, the client would like to have an option to update the patient billing message as well.
Requested Steps to define spec: Have a check box available on the print statement screen (see screenshot) to update the patient billing message
Expected Result: For the message to get updated
Actual Result: The message is not updatedImpact on Workflow: They have to open the patient chart and manually flip the patient billing message
1 voteThis will not be considered an option, this function was added to not effect the statement running procedure,
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Service Facility Missing
Would like the option to stop users from saving a sequence without a service facility.
Currently the system will give an error if the location is missing and not allow the sequence to be saved but only a warning if the service facility is missing.1 voteThis will not be done the service facility on claims is not required it is situational. This is why there is only a warning, having it required would cause claim failure in situations and must be kept optional.
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