Consider integration or in house build of a kiosk that allows patients to check in the lobby using ipad or other mobile device. Allows patient to review and update information, pay their copay and any outstanding balance, and view/update/complete medical information like medical history, medication history, allergies, reason for current visit and review of systems that is associated with current visit. That information is automatically available or updated in EMR and PM system. See attached diagram to show options that a third party company phreesia has for patient check in kiosk.