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321 results found

  1. In-house pharmacy staff rights.

    Some clinics have an in-house pharmacy. Under HIPAA they would be considered a retail business and those staff should have limited access to the EMR. Currently there is no easy or user friendly way to accomplish this. Ultimately what is needed is the pharmacy staff to only have access to a patients chart that has their pharmacy listed in the patients chart under pharmacies within the demographics tab. Add new role with restrictions.

    3 votes

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  2. Service Facility Does Not Fill In with "My New Encounter"

    Add user preference to default the service facility in new encounters header.

    3 votes

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  3. Cannot view sent mail messages.

    If you have access to view another users mailbox you can see messages they receive but cannot see messages they send. This is a problem for trouble shooting purposes especially dealing with SureScripts Direct Mail. If a message fails only the user that sent the message can see the error. The error is not fully visible and is not recorded anywhere else in the EMR. Speaking with MicroMD support (ticket 25537) the only way to get the entire message and determine the meaning is to call them. From a support standpoint it would be very beneficial to see sent messages…

    1 vote

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  4. Publishing without viewing option for the Patient Care Plan

    Description of Request: Have an option to publish without viewing the patient care plan because it can take some time for the document to load just to click publish.
    Requested Steps to define spec: Similar to the patient education, have an option to publish the patient care plan without viewing.
    Expected Result: bypasses the loading process of the document to publish
    Actual Result: currently have to wait for the document to load to publish
    Impact on Workflow: time wasted on waiting

    2 votes

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  5. Automatic Alert for Portal

    Automatic alert to alert staff that portal patients are turning 13 and will need their password changed and/or email.
    Requested Steps to define spec: Similar to a rule manager alert but automatic if patient is a portal user
    Expected Result: gives an automatic alert
    Actual Result: have to use rules to define manually

    1 vote

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  6. Enhancement of the search in reference list viewer for pharmacies

    Description of Request: Currently, the reference list viewer when preferences are set to Match any letter in the word and a second word is typed only will list out if the two words are sequential. Would like to enhance this search for two words that are not sequential to pull the same result.
    Requested Steps to define spec: When searching for example - marshfield walmart, no results return because the words are not sequential. Suggestion is to enhance the search so any combination of those words would pull up the location regardless.
    Expected Result: any order and combination of words…

    1 vote

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  7. Minimize Recipients of Audit Log Compromise Error

    Occasionally, all users at a practice receive an error message stating "Please contact your software vendor.  A compromise with the audit log has been identified."

    We have submitted this several times to support and are clear that it is due to a DEA/EPCS certification issue. However, this message is highly alarming to the users as it makes them think that there is something wrong. According to support, there has never been anything found wrong with the databases that have been analyzed. It would be very useful and less alarming to the practice if they could identify a specific user(s) to…

    1 vote

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    The DEA/EPCS BDO certification required the application to a notify the administration regarding possible compromise. As certified the message are sent to users that have the role of administrator this will not be changed to a specific user/s.

  8. Phone note within an encounter

    Description of Request: When in an encounter, provider would like to be able to pull phone notes up within the encounter itself to the side. This behavior would be similar to how you can pull up the patient monitor to the side and still work within the encounter itself.
    Requested Steps to define spec: Set up a phone messages that will pull up while in the encounter like the patient monitor currently does.
    Expected Result: able to refer to phone notes on the side
    Actual Result: unable to do so
    Impact on Workflow: This saves a lot of back and…

    1 vote

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  9. Draft Mail

    Need the ability to save a draft of a message in mail or phone messages. It is really ******* staff having to reference something else while composing a message and losing their message if it is not complete

    2 votes

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  10. USABILITY

    The layout and general architecture of the interface detracts from the usability of this system. This extends to click logic. I don't need to click a pop up telling me that spell check is completed.

    As seen in the first screen shot, there is much unused space to the right of the interface. Text boxes throughout the entire application are small, and those that allow free text have small font. This frequently leads to typos.

    Those with content require scrolling either back and fort, or up and down. This is particularly true when view labs. An extreme example, screen shot…

    1 vote

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  11. Improve searching for ICD10 codes

    1. when searching for ICD 10 codes the system should check across both snomed descriptions and ICD10 descriptions for a match making it easier for providers to find ICD10 codes - regardless of which code preference has been selected.

    2. the plan step of wizard has multiple tabs that are customizable each with a common list. For providers that don't like to search and want short - concise common lists by condition or anatomy it would be great to offer similar tabs to organize the DX common lists making searching easier

    3. The DX descriptions for snomed have an original description and a…

    1 vote

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  12. When using RXHub feature -fix cursor position and enhance info

    when using the RXhub feature, and add to chart medication button - do not return the cursor to the top medication in the list - return the cursor to the next medication that has not been added. The current workflow and cursor position causes a lot of wasted time and scrolling.

    Also include more info when adding the medication to the chart prepopulate more info such as the dosage etc. which can be overridden if necessary - but if no changes are needed this info is added to chart for a more complete record.

    1 vote

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  13. Override for Allergic Medications

    Currently, when a provider tries to prescribe a medication that the patient is allergic to, the system flags the provider but it still lets them prescribe. We would like to see the feature added where it has to have an override in order to prescribe. For example, the provider has to put in their EMR password to override the alert message. Can it also do this for patients who have been marked as "do not prescribe narcotics" and the provider is trying to prescribe narcotics. Thank you.

    3 votes

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  14. Patient Directives Subject

    In the Add Patient Directives window to add statuses of patient declined or refused to indicate the patient was talked to about having directives.

    3 votes

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  15. Location Groups Within Patient Portal

    The patient portal should have the ability to create Location Groups (much like user groups within EMR). When a patient wants to send a message they can select their Location Group and the users within that group will receive the message in their desktop under mail in the EMR. Currently a patient can send to the practice as a whole and the message is sent directly to the chart. If individuals are selected, it will go to that user's desktop under mail. Some patients may be unsure which user to select or if an organization has multiple clinics, confused as…

    1 vote

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  16. Associated DX for labs/procedures should not transfer to PM Pending Charges

    When a provider is in an encounter in EMR, they can select a lab/procedure order and assign it to a staff member to complete. If an "associated DX" is listed on the lab/procedure order, even if the item is marked "No" on "bill for item", the associated DX will pass through to billing in PM pending charges.

    The only DX we should want to pass through to PM billing is the DX from the "Assessment" on an encounter. If the billable DX codes come from two places, this can cause duplicate DX codes that have to be deleted. Sometimes a…

    1 vote

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  17. Custom referral status

    Var Name: CPH
    Client Name: West Caldwell Health Council
    Contact Name: Antonio Mendez
    Description of Request: allow user defined statuses in the referral order
    Requested Steps to define spec: Go to med info and create a referral order, and check the drop down for status
    Expected Result: able to create a new status for referrals
    Actual Result: only system defined statuses are in the drop down.
    Impact on Workflow: N/A

    1 vote

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  18. Change the patient care plan format

    change the patient care plan format: We would like for only the long term medications to print on the care plan instead of all current medications.

    1 vote

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  19. Ablility to publish patient education to patient portal

    Add a new feature to publish patient education to the patient portal.

    0 votes

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  20. Ability to send EKGs to the batch basket

    Add the ability to batch/attach EKGs from Midmark or other software electronically to be faxed out from Diagnostic Tests.

    Var Name: CPH
    Client Name: Greene County Health Care
    Contact Name: Antonio Mendez

    Open Diagnostic Tests and either right click the EKG or edit to print and send to the batch basket as with other tests.

    Expected Result:
    Ability to attach to the batch basket as with other tests

    Current Result:
    Unable to send EKGs via fax or paperless, no option to send to batch basket

    Impact on Workflow:
    Unable to send EKGs via fax/paperless

    1 vote

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    The sdk integration with such software/devices as Midmark does not have the ability to do this type of function, MicroMD does not store the result data. The data is not stored in MicroMD only the mapping id to the Midmark app, the data is stored for retrieval by ei Midmarks application viewed in their app. The result is a proprietory file type of these 3rd party systems. We suggest contact with the 3rd party about faxing options if any are available from their application directly.

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