Location Groups Within Patient Portal
The patient portal should have the ability to create Location Groups (much like user groups within EMR). When a patient wants to send a message they can select their Location Group and the users within that group will receive the message in their desktop under mail in the EMR. Currently a patient can send to the practice as a whole and the message is sent directly to the chart. If individuals are selected, it will go to that user's desktop under mail. Some patients may be unsure which user to select or if an organization has multiple clinics, confused as to why they cannot select the specific clinic they receive care at. This feature would resolve both of those issues.