MicroMD EMR
321 results found
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Minimize Recipients of Audit Log Compromise Error
Occasionally, all users at a practice receive an error message stating "Please contact your software vendor. A compromise with the audit log has been identified."
We have submitted this several times to support and are clear that it is due to a DEA/EPCS certification issue. However, this message is highly alarming to the users as it makes them think that there is something wrong. According to support, there has never been anything found wrong with the databases that have been analyzed. It would be very useful and less alarming to the practice if they could identify a specific user(s) to…
1 voteThe DEA/EPCS BDO certification required the application to a notify the administration regarding possible compromise. As certified the message are sent to users that have the role of administrator this will not be changed to a specific user/s.
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Ability to close all open charts on a particular computer rather than one at a time in EMR
When we have 8-10 charts open on a particular computer, we cannot open more charts until they are closed. Can we have a functionality to close all open charts at once (a tab top right) because it is time consuming to close them one at a time.
12 votesNo enhancement will be made at this time, user can log out to close all enc currently, support will look into workflow id 29273
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Cannot view sent mail messages.
If you have access to view another users mailbox you can see messages they receive but cannot see messages they send. This is a problem for trouble shooting purposes especially dealing with SureScripts Direct Mail. If a message fails only the user that sent the message can see the error. The error is not fully visible and is not recorded anywhere else in the EMR. Speaking with MicroMD support (ticket 25537) the only way to get the entire message and determine the meaning is to call them. From a support standpoint it would be very beneficial to see sent messages…
1 vote -
Using two windows at one time
Our providers are requesting that they be able to work out of two different windows in the EMR at one time. For instance, when typing a letter, you have to minimize that letter in order to go into a different part of the patients chart. It would be nice to have two things up at once, side by side for comparison.
21 votesMMD ref id 27420
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Automatic Alert for Portal
Automatic alert to alert staff that portal patients are turning 13 and will need their password changed and/or email.
Requested Steps to define spec: Similar to a rule manager alert but automatic if patient is a portal user
Expected Result: gives an automatic alert
Actual Result: have to use rules to define manually1 vote -
Enhancement of the search in reference list viewer for pharmacies
Description of Request: Currently, the reference list viewer when preferences are set to Match any letter in the word and a second word is typed only will list out if the two words are sequential. Would like to enhance this search for two words that are not sequential to pull the same result.
Requested Steps to define spec: When searching for example - marshfield walmart, no results return because the words are not sequential. Suggestion is to enhance the search so any combination of those words would pull up the location regardless.
Expected Result: any order and combination of words…1 vote -
Draft Mail
Need the ability to save a draft of a message in mail or phone messages. It is really ******* staff having to reference something else while composing a message and losing their message if it is not complete
2 votes -
Override for Allergic Medications
Currently, when a provider tries to prescribe a medication that the patient is allergic to, the system flags the provider but it still lets them prescribe. We would like to see the feature added where it has to have an override in order to prescribe. For example, the provider has to put in their EMR password to override the alert message. Can it also do this for patients who have been marked as "do not prescribe narcotics" and the provider is trying to prescribe narcotics. Thank you.
3 votes -
Patient Directives Subject
In the Add Patient Directives window to add statuses of patient declined or refused to indicate the patient was talked to about having directives.
3 votes -
Phone note within an encounter
Description of Request: When in an encounter, provider would like to be able to pull phone notes up within the encounter itself to the side. This behavior would be similar to how you can pull up the patient monitor to the side and still work within the encounter itself.
Requested Steps to define spec: Set up a phone messages that will pull up while in the encounter like the patient monitor currently does.
Expected Result: able to refer to phone notes on the side
Actual Result: unable to do so
Impact on Workflow: This saves a lot of back and…1 vote -
USABILITY
The layout and general architecture of the interface detracts from the usability of this system. This extends to click logic. I don't need to click a pop up telling me that spell check is completed.
As seen in the first screen shot, there is much unused space to the right of the interface. Text boxes throughout the entire application are small, and those that allow free text have small font. This frequently leads to typos.
Those with content require scrolling either back and fort, or up and down. This is particularly true when view labs. An extreme example, screen shot…
1 voteThe users comments will be noted for improvements priority usability measure.
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Improve searching for ICD10 codes
when searching for ICD 10 codes the system should check across both snomed descriptions and ICD10 descriptions for a match making it easier for providers to find ICD10 codes - regardless of which code preference has been selected.
the plan step of wizard has multiple tabs that are customizable each with a common list. For providers that don't like to search and want short - concise common lists by condition or anatomy it would be great to offer similar tabs to organize the DX common lists making searching easier
The DX descriptions for snomed have an original description and a…
1 vote -
When using RXHub feature -fix cursor position and enhance info
when using the RXhub feature, and add to chart medication button - do not return the cursor to the top medication in the list - return the cursor to the next medication that has not been added. The current workflow and cursor position causes a lot of wasted time and scrolling.
Also include more info when adding the medication to the chart prepopulate more info such as the dosage etc. which can be overridden if necessary - but if no changes are needed this info is added to chart for a more complete record.
1 voteAdditional info when supplied by PBM is appended to data.
Suggestion ref 27992 -
Associated DX for labs/procedures should not transfer to PM Pending Charges
When a provider is in an encounter in EMR, they can select a lab/procedure order and assign it to a staff member to complete. If an "associated DX" is listed on the lab/procedure order, even if the item is marked "No" on "bill for item", the associated DX will pass through to billing in PM pending charges.
The only DX we should want to pass through to PM billing is the DX from the "Assessment" on an encounter. If the billable DX codes come from two places, this can cause duplicate DX codes that have to be deleted. Sometimes a…
1 vote -
Location Groups Within Patient Portal
The patient portal should have the ability to create Location Groups (much like user groups within EMR). When a patient wants to send a message they can select their Location Group and the users within that group will receive the message in their desktop under mail in the EMR. Currently a patient can send to the practice as a whole and the message is sent directly to the chart. If individuals are selected, it will go to that user's desktop under mail. Some patients may be unsure which user to select or if an organization has multiple clinics, confused as…
1 vote -
icd-10 update
Please make a faster way to make a code obsolete. For example, the code K85.9 is no longer an active code for 2017. This code exists in my list over 20 times. I have to edit each one to click make obsolete or change the code. There should be a way to make the change on the code level instead of the description level. So I could select that code and make it obsolete once, or create a faster way to change theses codes. This is one example of many
10 votes -
OB Medical History to Refresh when New Items are added to Regular Medical History
Currently when creating OB medical history the system pulls in the regular medical history. When patient comes in to see PCP, and a new condition is added to medical history, the OB care record should be refreshed and currently fails to do so. We would like to have these areas communicate bi-bidirectionally.
3 votes -
Custom referral status
Var Name: CPH
Client Name: West Caldwell Health Council
Contact Name: Antonio Mendez
Description of Request: allow user defined statuses in the referral order
Requested Steps to define spec: Go to med info and create a referral order, and check the drop down for status
Expected Result: able to create a new status for referrals
Actual Result: only system defined statuses are in the drop down.
Impact on Workflow: N/A1 voteThe system has coded status that are used to trigger events these are not and will not be made customizable.
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Change the patient care plan format
change the patient care plan format: We would like for only the long term medications to print on the care plan instead of all current medications.
1 voteSorry but this suggestion can not be done there are minimum meaningful use requirements.
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Past Chief Complaints
Our providers are requesting that in an encounter, if you are trying to add a chief complaint, the "smart" button will populate past chief complaints. This would work just like the assessment section, where the past diagnoses populate under the "smart" tab. This would save our providers a lot of time when their patients are seen for the same things every 3 months.
5 votes
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