MicroMD PM
33 results found
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Automate adding codes based on rules/insurance
I have been asked by several FQHC's to request this feature...
When they post certain office visit codes and the insurance is Medicare, they need the system to automatically add the G code needed. Currently, cross-code messages are used but it would be much better if they could eliminate that and the system adds the code automatically in PM when posting. We have also looked at asking for postloaders however the insurance pays against the G code so that is not an option.2 votes -
Pending Charge - EMR sending multiple times
If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).
6 votes -
Lock posting from pending charges so multiple users cannot cause duplicate charges
This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.
11 votes -
LOCK an ERA file when someone starts to post to it so another user cannot access it and result in duplicate posting
An ERA file is locked by a user when one of the following occur in “Billing > AutoPayment Posting”:
• The file is selected and “Load Autoposting Data” is clicked
• OR
o “Autoposting Report” is clicked
• OR
o “Autopost Payments” is clicked
• If another user attempts access the ERA file, the subsequent user(s) would be notified that the file is locked by the initial user with the notification including the user who has the file locked.
Requested Steps to define spec: As soon as an ERA file is accessed/report run... the would become "locked"
Expected Result: Avoid…6 votes -
Auto Payment Posting Report like EB Summary Report
When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…
11 votes -
File a document with a claim
At times practices have to send a document with the claim. This is done currently by submitting the claim to the payer and then following up with a fax of the medical record. It would be nice to be able to send the claim with the document attached from the DMS. Since both EMR and PM customers have access to it, this would benefit all PM customers. Perhaps the Claim Attachment Info in the Extra button when filling claims could do this? This would make the adjudication process go quicker.
2 votesclosing 1 vote in 5yrs see note
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code scrubbing
The code scrubbing 'warning/caution triangle' should have the ability to either color code more serious problems (i.e. 'same dx on claim multiple times') vs. ('dx pointers 5 - 8 do not appear on a paper claim'). Currently they both have the same warning and without a report to review the claims with warnings in the system. You should be able to prioritize these and/or turn them off. I don't care if dx pointers 5 - 8 do not appear on a paper claim if I am submitting an electronic claim which is about 95% of my claim submissions. I want…
5 votes -
Medicare Part A autoposting
Bundle write offs, sequester adjustment write offs, etc do not transfer to the line level requiring manual editing of every secondary claim that is sent electronically.
5 votesclosing 3 votes in 6yrs
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Add Quick key for autopost payments/autoposting report
Users utilizing the Autoposting feature must load the autoposting report with a mouse click and then select autopost payments with an additional mouse click for each ERA file.
Please add keyboard quick keys for each button (autopost report and autopost payment) so the user can reduce the amount of mouse clicks. Also, the user will be able to save time by using quick keys on the keyboard as opposed to looking at his or her monitor to find the PM buttons and clicking them each time. Lastly, this will help users that program macros on their keyboard to help reduce…
1 vote -
Option to Update Billing Message from Charges/Payments Window
Var Name: Community Partners Healthnet
Client Name: West Caldwell Health Council
Contact Name: Courtney SmithDescription of Request: When printing an individual patient statement from the charges/payments window, the client would like to have an option to update the patient billing message as well.
Requested Steps to define spec: Have a check box available on the print statement screen (see screenshot) to update the patient billing message
Expected Result: For the message to get updated
Actual Result: The message is not updatedImpact on Workflow: They have to open the patient chart and manually flip the patient billing message
1 voteThis will not be considered an option, this function was added to not effect the statement running procedure,
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Denials in more screen causing CAS Segment errors
When a claim is reprocessed by an insurance company, autopost puts that reversed denial amount into the more screen as a negative amount. The prior denial (positive amount) is automatically unchecked to send. So, only the negative amount is forwarded to the clearinghouse. This is causing many CAS segment errors for claims out of balance. The only way to correct now is to manually uncheck 'send' on the negative amount so it will not go. There should be a way to automatically uncheck send or keep the previous positive denial amount checked so the claim will balance.
2 votes -
Posting for same patient, same day, at different locations.
If a patient is seen at company a dental location then seen the same day at company a medical location there can be an issue with auto posting. What can happen is a dental payment may try to autopost to a medical charge or vice versa when the patient is visiting the second location (See below example). The charges window is where the payment will be posted (Charges/Payments > New > Enter Payment). The PM needs an enhancement to say there is an unapplied payment. Apply to sequence X or No? OR If the PM can recognize that charges in…
2 votes -
Service Facility Missing
Would like the option to stop users from saving a sequence without a service facility.
Currently the system will give an error if the location is missing and not allow the sequence to be saved but only a warning if the service facility is missing.1 voteThis will not be done the service facility on claims is not required it is situational. This is why there is only a warning, having it required would cause claim failure in situations and must be kept optional.
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print pending charges list
The ability to print the list of outstanding pending charges.
Practice managers want the ability to print the list at the end of each day to give to the staff and track who is leaving items in the pending charges. Right now you cannot do any reporting with these windows and excessive amounts of items are being left at the end of each business day1 vote -
Balance Writeoff Utility also should allow to be selective about specific procedure codes and not entire balance like current utility
Add another filter in options to select specific CPT code in Balance write-off Utility. Several payers pay for individual CPT while others do not and consider it bundled. The charges come from clinical side through charge capture and so include the CPT code in the sequence, even if that particular payer does not pay for the specific CPT code. Instead of current writeoff entire balance, a selective writeoff by CPT code for a selected payer will be much appreciated enhancement. It removes sizable manual work. Include the other suggestion someone gave of being able to sort by DOS.
1 vote -
New Pending Charges Features
Pending Charges needs to be more versatile. Both the pending charges list and the charge window (after opening a pending charge) needs more information to help the user process billing faster.
List
The list shows ID, Name, Service Date, Location, Provider, Created On, Created By and Details Rows.
Please add more fields or allow the user to create a custom list of the fields they need most. Some examples would be: DOB, Plan ID Name (this would be great to help the user sort insurances and put in one specific insurance before another), last appointment, and the primary CPT (Procedure)…3 votes -
Terminated Procedure Code
When a procedure code has been terminated in the PM, you get a warning message when the code is entered into charges and payments but it still allows you to use it.
Per MicroMD Support, the system is looking at the your day sheet date and it may be after the Active Thru date but you need to post a Date of Service before the Active Thru date thus the warning but the ability to post the procedure code.
Requesting this logic be changed, if a code is terminated it should not be usable after the termination date. Why not…1 voteThe system uses the procedure line service date which in manual entry the service date is populated with the daysheet date, that is populated in the row at the time of cpt entry. It gives a warning because at the time of cpt entry the system uses the lines service dates which by default are the same as the daysheet date. That is why it’s a warning to the user that it may not be able to be used. If we change after we have the service date possibly changed it would be on a save which user did not want because they then have to back track to far in the entry process. Most users enter the claims on the same day of service as their daysheet date this why the system was designed that way and the warning built at that point. This logic will not be changed.
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moneris
I would like to customize certain parts of the receipt- account name or account number would be helpful
1 voteThank you for the suggestion however there are regulator standards that are necessary to be met and certified to that no changes can be made ini this area at this time.
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Have option to not allow balance to go to PT Resp depending on payor
Client is already using Ignore Sec Writeoff option to stop Medicaid AL from auto posting additional write off on charge (was causing client to have to manually remove this writeoff and rebalance the charge as it was causing negative balance). Issue is system is also auto transferring the balance to PT Resp which is illegal. We need an option to stop the balance from going to the PT depending on the payer. Where these two options would work in conjunction.
Balance should be written off, kept under Medicaid AL or transferred to Tertiary payer (when present).3 votes -
payment plan
Allow payment plan to be set up and linked to mail merge letter for those practices that do not have the credit card module...
1 vote
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