Client Name: Sievert #3860
Date: 9/30/2014
Contact Name: Susan Lee
Contact Email Address: slee@innovativeitinc.com

Contact Telephone Number: 559-573-3476

PM or EMR Feature Request: EMR

Description of Request: Ability to reply to a group of people or a different person in Phone Messages instead of the person who created the phone message.

Requested Steps to define spec:
1. Go to Phone Messages in the Desktop Navigator
2. Select Phone Message
3. Click Reply
4. In Message To:, select user(s)
5. Click Send

Expected Result:
to send the message to another person or to a group of people.

Current Result:
currently, there is no way of replying to another user unless you forward the message to another user.

Impact on Workflow:
Medium. Time consuming to have to go out of the phone message and forward to another user.