The PM assigns inaccurate classifications to appointment requests made from the EMR.
When an appointment request is made from the EMR the provider has an option to select an appointment type. On the PM side, when the request is dragged over to a schedule the PM incorrectly assigns a classification to the appointment. The best solution would be to link this between the PM and EMR. This could be done by allowing the PM classifications to be selected in the EMR when the appointment request is made. In the EMR this is labeled Appt Type. I understand from support that this is "working as designed" but seems to really be a mapping issue and/or lack of development.
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Enhancement completed in version 14.. ref id 16905