Var Name: Main Street Medical
Client Name: Dr. James Bay
Contact Name: Jim Popp
Description of Request: In the New Reminders dialog, allow the "To" block to be populated by multiple recipient names (like mail messages), or make user-defined groups available in the list of users who come up when the "To" button is clicked.

Requested Steps to define spec: Either method would allow more than one user to be aware of reminders when they come up on the desktop on the target date of the reminder, and also allow those multiple users to see the reminder under "Reminders" on the desktop when filters are used to find reminders. Seeing the reminder in the patient chart is not a problem, as any user can click the ringing bell icon to see all reminders when in the chart. However, being aware that a reminder is there is now possible only for the single user defined in the "To" field. If that user is out for an extended period of time, the only way to follow up on reminders is to have someone else log into that user's account.

Expected Result: With this enhancement, multiple users can see the reminders and follow up on them, add comments to them, and mark them as Done. If one user marks them as Done, they are set to "Done" for everyone (like received labs being marked as viewed).

Actual Result: Currently, only the user defined in the "To" field when the reminder is created can be aware that there is a reminder for a given patient (by setting the filters correctly on the desktop in Reminders area). Other users can't set another users name, and setting their own name will not return the reminders of the other user.

Impact on Workflow: This would allow many more users in the office to participate in following up on reminders.