MicroMD EMR
321 results found
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Automate Portal Invites for Patients not already enrolled in portal
Allow some EMR Manager configuration for automatic portal invites to be sent when a patient is 'checked-in' the EMR, has an email address on file but has not already been invited to the portal or has not enrolled. Add an 'opt out' of the portal from the email invite that secure mails the portal and flows into the EMR so that the patient's account can be set to 'opt out of portal' (maybe have a checked in the Health Information Access area of the EMR Demographic tab that can be set when a patients no longer wishes to receive invites.
1 vote -
EMR Billing Preparation Windown Needs Update
The Billing Preparation area is one of the last windows seen before the procedure and diagnosis codes are sent to PM. If a coder, biller, or provider is reviewing this window, they often need more data columns than are currently available.
Problem: When reviewing the Billing Prep. window, there isn't enough information to make certain coding/billing decisions or how to organize which encounters to work first. You may want to work a certain insurance, type of visit, or billed amount first depending on the user's current needs.
Expected outcome: Add the following data columns and/or allow each user to create…
1 vote -
When in the RX processing stage need have the ability to "Assign To" a Group User vs. an individual user?
When in the RX processing stage we need have the ability to "Assign To" a Group User vs. an individual user? Example: Assign To "Nursing Group" instead ot "Nora Nurse as the individual person.
1 vote -
Cannot view sent mail messages.
If you have access to view another users mailbox you can see messages they receive but cannot see messages they send. This is a problem for trouble shooting purposes especially dealing with SureScripts Direct Mail. If a message fails only the user that sent the message can see the error. The error is not fully visible and is not recorded anywhere else in the EMR. Speaking with MicroMD support (ticket 25537) the only way to get the entire message and determine the meaning is to call them. From a support standpoint it would be very beneficial to see sent messages…
1 vote -
Automatic Alert for Portal
Automatic alert to alert staff that portal patients are turning 13 and will need their password changed and/or email.
Requested Steps to define spec: Similar to a rule manager alert but automatic if patient is a portal user
Expected Result: gives an automatic alert
Actual Result: have to use rules to define manually1 vote -
Enhancement of the search in reference list viewer for pharmacies
Description of Request: Currently, the reference list viewer when preferences are set to Match any letter in the word and a second word is typed only will list out if the two words are sequential. Would like to enhance this search for two words that are not sequential to pull the same result.
Requested Steps to define spec: When searching for example - marshfield walmart, no results return because the words are not sequential. Suggestion is to enhance the search so any combination of those words would pull up the location regardless.
Expected Result: any order and combination of words…1 vote -
Minimize Recipients of Audit Log Compromise Error
Occasionally, all users at a practice receive an error message stating "Please contact your software vendor. A compromise with the audit log has been identified."
We have submitted this several times to support and are clear that it is due to a DEA/EPCS certification issue. However, this message is highly alarming to the users as it makes them think that there is something wrong. According to support, there has never been anything found wrong with the databases that have been analyzed. It would be very useful and less alarming to the practice if they could identify a specific user(s) to…
1 voteThe DEA/EPCS BDO certification required the application to a notify the administration regarding possible compromise. As certified the message are sent to users that have the role of administrator this will not be changed to a specific user/s.
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Phone note within an encounter
Description of Request: When in an encounter, provider would like to be able to pull phone notes up within the encounter itself to the side. This behavior would be similar to how you can pull up the patient monitor to the side and still work within the encounter itself.
Requested Steps to define spec: Set up a phone messages that will pull up while in the encounter like the patient monitor currently does.
Expected Result: able to refer to phone notes on the side
Actual Result: unable to do so
Impact on Workflow: This saves a lot of back and…1 vote -
USABILITY
The layout and general architecture of the interface detracts from the usability of this system. This extends to click logic. I don't need to click a pop up telling me that spell check is completed.
As seen in the first screen shot, there is much unused space to the right of the interface. Text boxes throughout the entire application are small, and those that allow free text have small font. This frequently leads to typos.
Those with content require scrolling either back and fort, or up and down. This is particularly true when view labs. An extreme example, screen shot…
1 voteThe users comments will be noted for improvements priority usability measure.
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Improve searching for ICD10 codes
when searching for ICD 10 codes the system should check across both snomed descriptions and ICD10 descriptions for a match making it easier for providers to find ICD10 codes - regardless of which code preference has been selected.
the plan step of wizard has multiple tabs that are customizable each with a common list. For providers that don't like to search and want short - concise common lists by condition or anatomy it would be great to offer similar tabs to organize the DX common lists making searching easier
The DX descriptions for snomed have an original description and a…
1 vote -
When using RXHub feature -fix cursor position and enhance info
when using the RXhub feature, and add to chart medication button - do not return the cursor to the top medication in the list - return the cursor to the next medication that has not been added. The current workflow and cursor position causes a lot of wasted time and scrolling.
Also include more info when adding the medication to the chart prepopulate more info such as the dosage etc. which can be overridden if necessary - but if no changes are needed this info is added to chart for a more complete record.
1 voteAdditional info when supplied by PBM is appended to data.
Suggestion ref 27992 -
Location Groups Within Patient Portal
The patient portal should have the ability to create Location Groups (much like user groups within EMR). When a patient wants to send a message they can select their Location Group and the users within that group will receive the message in their desktop under mail in the EMR. Currently a patient can send to the practice as a whole and the message is sent directly to the chart. If individuals are selected, it will go to that user's desktop under mail. Some patients may be unsure which user to select or if an organization has multiple clinics, confused as…
1 vote -
Associated DX for labs/procedures should not transfer to PM Pending Charges
When a provider is in an encounter in EMR, they can select a lab/procedure order and assign it to a staff member to complete. If an "associated DX" is listed on the lab/procedure order, even if the item is marked "No" on "bill for item", the associated DX will pass through to billing in PM pending charges.
The only DX we should want to pass through to PM billing is the DX from the "Assessment" on an encounter. If the billable DX codes come from two places, this can cause duplicate DX codes that have to be deleted. Sometimes a…
1 vote -
Custom referral status
Var Name: CPH
Client Name: West Caldwell Health Council
Contact Name: Antonio Mendez
Description of Request: allow user defined statuses in the referral order
Requested Steps to define spec: Go to med info and create a referral order, and check the drop down for status
Expected Result: able to create a new status for referrals
Actual Result: only system defined statuses are in the drop down.
Impact on Workflow: N/A1 voteThe system has coded status that are used to trigger events these are not and will not be made customizable.
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Change the patient care plan format
change the patient care plan format: We would like for only the long term medications to print on the care plan instead of all current medications.
1 voteSorry but this suggestion can not be done there are minimum meaningful use requirements.
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Ability to send EKGs to the batch basket
Add the ability to batch/attach EKGs from Midmark or other software electronically to be faxed out from Diagnostic Tests.
Var Name: CPH
Client Name: Greene County Health Care
Contact Name: Antonio MendezOpen Diagnostic Tests and either right click the EKG or edit to print and send to the batch basket as with other tests.
Expected Result:
Ability to attach to the batch basket as with other testsCurrent Result:
Unable to send EKGs via fax or paperless, no option to send to batch basketImpact on Workflow:
Unable to send EKGs via fax/paperless1 voteThe sdk integration with such software/devices as Midmark does not have the ability to do this type of function, MicroMD does not store the result data. The data is not stored in MicroMD only the mapping id to the Midmark app, the data is stored for retrieval by ei Midmarks application viewed in their app. The result is a proprietory file type of these 3rd party systems. We suggest contact with the 3rd party about faxing options if any are available from their application directly.
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Cliniguide Enhancements - Default route to for each test or procedure
For Tests or procedures done in-house, in each cliniguide, we have to go and choose the role that the test or procedure needs to be routed to in the plan section of the cliniguide. If this needs to be changed, it becomes very difficult to have to go through and change the routing in all cliniguides that he practice uses. Instead, I would suggest a default routing that the cliniguide checks in the EMR master, and if something is filled there for the test, route to the appropriate role responsible for the test.
1 voteThe system has means to remember the last setting for a procedure used by a user. With expert setting turned on the need to change a template is not necessary.
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Allow two users to be in an open encounter at the same time
Often an assistant needs to be able to add additional details to an encounter, but if a provider is already dictating, that encounter is no longer accessible (or vice versa). I understand that two people cannot edit the same section of an encounter at the same time, but we have looked at other sytems that allow more than one user to be in the encounter together editing different areas.
1 voteThis suggestion will be closed, for auditing purposes and with the application structure this can not accomplished.
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minimize options
Our providers are requesting a minimize button on every screen possible, so that they can look at two things at one time. For example, while typing a letter, it would be nice if they could minimize it to refer to the patients chart.
1 voteThis function is available in many area’s like typing letters by using the minimize button at top of window and the ‘?’ which opens the Patient Monitor to review chart areas while still editing a letter.
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Lab Perfomance status
There should be an option for the status of a lab to be "Sent to outside lab" versus performed outside lab. It would also be nice if the practice could customize their options under the performance status.
1 voteThis can not be done due to lab standards and standard lab interfaces.
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