I will post thihs idea but I do not know how many users use the portal. I use it heavily and have developed some ideas for further use. I have given these to the programmers before for future enhancements as well. Everytime time patient responds to a portal message or everytime a message is sent, there is no record of this "conversation' in the chart. This is considered the same a a phone message and has been an issue in some malpractice cases. I have used the email and sms messaging in the portal to be able to respond more quickly to the patients need . The problem is that I get a messge everytime any patient accesses the portal even for seeing results or reading a message, as well as unread message alerts. I need to review and respond an dI probably need to respond to 5-10 a day but I receive up to 120 a day. So my Idea is to enhance the system so that only patient requests or sent messages are sent to nthe phones so the system is more efficient and to have all commincation throught the portal registered in the coresponding patients chart