The MicroMD EMR mail could use some enhancements. Firstly, it needs an option to "save as draft". It's very frustrating to be in the middle of typing a message, need to navigate to a different screen due to an interruption, and not be able to save that message and go back to it. Having to re-type the message is very time consuming. Secondly, it would be nice to have sub-folders so that incoming mail can be sorted. A lot of times, users don't want to mark their messages as "read" because they will go away, and it's something they want to keep in their inbox as a reminder. So users would like to be able to sort these mail messages that they are saving until completed.
Copy and paste might be a great idea as well
Katherine Teague commented
Additionally, it would also be nice to have a quick-reference or "common list" for mail recipients. Many places in the EMR will have a drop-down box which contains EMR users that are commonly used. This would be nice in the mail section as well under recipients. Using the "look-up" button and scrolling through the users is time consuming.