SEPARATE AREA FOR UNAPPLIED MONEY
There should be a separate area to post Unapplied Money which it doesn’t pertain to an actual sequence because customers Pre-collect money for many reasons such as for uncovered procedures, cosmetic procedures, ineligibility or patient just want to have a credit instead of getting a refund.
When a patient pays and there is no particular date of service, there should be a separate area for this Unapplied Money/Credit, after patient has amount due, user should be able post directly from the Unapplied Money/Credit
Reference HSMS ID 19104 this item will be reviewed by product mngmt as its next step in the development planning.
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Wood Health Care Clinic PC (Carol) commented
As long as it would able to change the provider name too. Would also like to see this for transfer pymts and let it change the doctor. People have credits from not needing a copay and we can't do a transfer of payment because of the provider name/number.