ICD9 Diagnosis codes not printing correctly when dos prior to 10/1/15
Many sites are working still on old claims with dates of service prior to 10/1/15 and were entered prior to the ICD-10 mapping added as well yet when claims are printed now they only show the X for ICD9 diag code. We have been told this is working as designed however it's not. Many sites need to work or appeal old claims. In our case we have a site that needs to provide this information to insurance plans with patients that had a cancer diagnosis for years as far back as 2012. This can be 100's and not able to print them correctly. I would think the logic for something like this would be “simple” – if dos before 10/1/15 – pull diag from field called “diag” and if after 9/30/15 pull diag from “icd9code” or “icd10code” which are all fields that currently exist. With other sites reporting this as an issue we need a resolution to this.

closing 1 vote in 3yrs