Deactivate portal account from EMR
We have a patients who have decided not to use their portal. I deactivate their account on the portal admin side, so they should not receive any more messages. However in the EMR, they still show an active portal account. This leads the provider to believe that the patient is receiving the message, lab results, etc. when in reality they are not. Can you add a way to deactivate the portal account in the EMR?
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Katherine Teague
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