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MicroMD PM

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72 results found

  1. Additional Options to Flag Potential Duplicate Accounts Other Than SSN#

    Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB

    13 votes

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  2. Lock posting from pending charges so multiple users cannot cause duplicate charges

    This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.

    11 votes

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  3. Need to add the patients name to the credit card receipt.

    Need to add the patients name to the credit card receipt.

    11 votes

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  4. Auto Payment Posting Report like EB Summary Report

    When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…

    11 votes

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  5. Allow Appt Templates to reserve # of slots of Classification

    Currently when you create an appointment template entry in Day Setup the appointment classification # of slots does not reserve the number indicated. A 2 slot classification only reserves 1 slot. This creates problems with overbooking. The workaround doesn't work very well. Would like the same number of slots templated as it is set in classification.
    I create an apt classification and give it 2 slots.
    I assign it to a time slot on the day setup. I takes only one slot. I put that day in a week.
    When the day view comes up only one time slot is…

    10 votes

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  6. Ability to open Appointment History for a Temp Patient

    Ability to open Appointment History for a Temp Patient.

    Requested Steps to define spec:
    1. Schedule an appointment as New Patient
    2. Create Test Patient
    3. Go to Patient module
    4. Click on Temp Patient List
    5. Double-click on Patient
    6. Click on Appointment History

    Expected Result:
    Appointment for the Temp Patient should show

    Current Result:
    Must create an account for the Patient OR go to Appointment Inquiry and search for the patient by using the last name and first name of the Temp Patient. It is too time consuming to have to search in Appointment Inquiry for a test…

    9 votes

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  7. Plan ID Search should not be wild card search

    The only way to search for plans in "plan id" space under the plan sets tab is by ID#, not name. If you type in FFS, looking for Medicare FFS, it says none found because there is no % defaulted to the beginning of the search. YOu should just be able to search like in the large database of plan list - no wildcard required. Most users do not know about wildcards and so when they can't find plan, it is frustrating.

    8 votes

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  8. Search by ICN to find claim

    Create ability to search by ICN to show the claim that the number is attached to. This would be very helpful when there is a takeback on a remit that shows only the original ICN. Being able to find the sequence by the ICN, user will know who to enter the takeback adjustment on.

    8 votes

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  9. Inactive Insurance Plan

    When updating a patient, and the patient has an inactive plan, pop-up a message identifying the inactive plan ID so the user can correct the insurance.

    Additionally, create a Utility that will allow you to transfer patients with an inactive plan ID to another plan ID. Ensure the utility allows you to select all/select individual patients in the event some billing still needs to be done with the old plan.

    7 votes

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  10. Required Patient Fields - Phone

    Setup > Practice Preferences > General Preferences > Required Patient Fields

    Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.

    Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.

    7 votes

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  11. print future appointments in PM

    We currently use appointment cards to give patients when they check out. We would like to be able to print the future appointments from the PM instead of hand writing them.

    7 votes

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  12. adjust a payment made to multiple sequences

    I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…

    7 votes

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  13. Ability to track who enters, deletes or edits recalls

    We enter 300-400 recalls a month. Sometimes there are mistakes and we cannot track the user to provide additional training. It would be VERY helpful if under "Patient Log" in the "Patient Detail" screen it would tell you who entered, inactivated, deleted a recall, etc. by listing it as it does now when demographics are updated. If not there, then maybe a 'user' column in the recall area itself to help identify who is making mistakes. We bring patients back for cancerous polyps, so it's extremely important to get these entered correctly. Thank you!

    6 votes

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  14. Minors

    It would be nice to have the ability to identify via a report of patients who are a minor with no responsibly party listed on the account. On the opposite side another report to show patients who are now an adult who have a responsibly party listed.

    5 votes

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  15. Need the ability to scan referral documents to the planned visits screen

    Having the ability to scan referral documents coming into a practice in the planned visit screen and for the system to be able to automatically print those corresponding documents along with the claim form could be a huge time saver for practices.

    5 votes

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  16. Export Service Area Report (and other UDS reports) to Excel Format with "Save Rows As"

    When a user runs the "Service Area Report", you are unable to effectively export the report to an Excel format (.xls / .xlsx). When it is exported, the only entry in the Excel spreadsheet is the letter "a". It would be useful for data manipulation (totaling, filtering, etc.) to be able to export this data into the Excel format.

    This request could also be useful within other UDS reports as well.

    5 votes

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  17. Automatically Inactivate User after ____ Days of no login

    Create an item in the PM > Setup > Identity and Access > Security Administration to allow the system to Automatically Inactivate User after ____ Days of no login.
    Many practices forget to do terminations on staff and many logins get left active when they are no longer with the practice. The fact that a terminated user could access the system. We do ask for termination forms be sent but find when we send over list to the clients of no activity they “forgot” to do the form

    4 votes

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  18. Add Real Time Patient Balance Options when using any payment portal

    Create a trigger to bring updated patient balances over in real-time. We are missing an update patient trigger that will include some coding to indicate a non-demographic update for when the patient total balance changes. So that every time there is a change to the patient's balance, we will get that information. Having this financial trigger in the Auditlog will allow us to bring those balances across in real-time.

    The reason the balances currently don’t update in real-time is due the fact that MicroMD doesn’t have a trigger that their interface (or any vendor interface) can be set to read…

    4 votes

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  19. Calendar to show red on closed days

    If a provider week does not include Day setup on certain days which indicates a "Closed" day, also update the calendar to a RED date like the Holiday/Vacation turns the calendar red.

    4 votes

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  20. Clipboard - User default

    Allow the user to default the clipboard filter and it sticks unless changed.

    Currently, you filter it to "user" or by location it is not retained. If the appt view is closed (or clipboard is closed) it reverts back to GLOBAL and removed the location.

    4 votes

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