MicroMD PM
78 results found
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Additional Options to Flag Potential Duplicate Accounts Other Than SSN#
Need an additional option in flagging duplicate accounts other than the SSN#-perhaps by duplicate F/L Name and/or DOB
13 votes -
Lock posting from pending charges so multiple users cannot cause duplicate charges
This client posts charges through Pending Charges. Multiple users post these charges-sometimes at the same time. Can we add an enhancement to "lock" posting from pending charges so it is unable to be opened by more than 1 user? Need to limit to a single user so they are not posting the same charge multiple times causing duplicate charges.
11 votes -
Need to add the patients name to the credit card receipt.
Need to add the patients name to the credit card receipt.
11 votes -
Auto Payment Posting Report like EB Summary Report
When you run an EB summary report you can narrow the report to the "invalid/warning" claims so you can focus on the problems or print a report containing the issues. When you run a auto posting report you have no such feature. There needs to be one. It would make things more efficient for the user. The report could narrow to the "not to be processed / review and process" claims so you could work on them and easily identify them without having to scroll through the entire report. Yes there is an exception report that can be printred later…
11 votes -
Allow Appt Templates to reserve # of slots of Classification
Currently when you create an appointment template entry in Day Setup the appointment classification # of slots does not reserve the number indicated. A 2 slot classification only reserves 1 slot. This creates problems with overbooking. The workaround doesn't work very well. Would like the same number of slots templated as it is set in classification.
I create an apt classification and give it 2 slots.
I assign it to a time slot on the day setup. I takes only one slot. I put that day in a week.
When the day view comes up only one time slot is…10 votes -
Ability to open Appointment History for a Temp Patient
Ability to open Appointment History for a Temp Patient.
Requested Steps to define spec:
1. Schedule an appointment as New Patient
2. Create Test Patient
3. Go to Patient module
4. Click on Temp Patient List
5. Double-click on Patient
6. Click on Appointment HistoryExpected Result:
Appointment for the Temp Patient should showCurrent Result:
Must create an account for the Patient OR go to Appointment Inquiry and search for the patient by using the last name and first name of the Temp Patient. It is too time consuming to have to search in Appointment Inquiry for a test…9 votesThank you for the suggestion.
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Plan ID Search should not be wild card search
The only way to search for plans in "plan id" space under the plan sets tab is by ID#, not name. If you type in FFS, looking for Medicare FFS, it says none found because there is no % defaulted to the beginning of the search. YOu should just be able to search like in the large database of plan list - no wildcard required. Most users do not know about wildcards and so when they can't find plan, it is frustrating.
8 votes -
Search by ICN to find claim
Create ability to search by ICN to show the claim that the number is attached to. This would be very helpful when there is a takeback on a remit that shows only the original ICN. Being able to find the sequence by the ICN, user will know who to enter the takeback adjustment on.
8 votesThank You for your suggestion it is now open for others to vote
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Inactive Insurance Plan
When updating a patient, and the patient has an inactive plan, pop-up a message identifying the inactive plan ID so the user can correct the insurance.
Additionally, create a Utility that will allow you to transfer patients with an inactive plan ID to another plan ID. Ensure the utility allows you to select all/select individual patients in the event some billing still needs to be done with the old plan.
7 votes -
Required Patient Fields - Phone
Setup > Practice Preferences > General Preferences > Required Patient Fields
Update/Change the "Home Phone" requirement of it being the exact field to be any phone number. Basically we just need a single phone number regardless of whether it is a Home/Work/Cell/Alternate. As long as 1 phone number exist (which is typically not a HOME anymore) then the requirement would be satisfied.
Majority of cases, the staff are adding the cell as the home and duplicating it again in the cell field.
7 votes -
print future appointments in PM
We currently use appointment cards to give patients when they check out. We would like to be able to print the future appointments from the PM instead of hand writing them.
7 votes -
adjust a payment made to multiple sequences
I would like there to be a way to adjust a payment that was made on multiple sequences. For example. If a patient owes us under $100 I don't want to send it to collections and I don't want to continue to send a bill every month. I will write off the balance with a specific write off code and then will set the patient status to not be able to make an appointment until the balance is paid off. However, once the patient pays the balance, I have to manually adjust the write off on each sequence. This can…
7 votes -
Pending Charge - EMR sending multiple times
If an encounter has an order that is modified, version 14.0 will mark the encounter as "Unsigned". When the provider signs the encounter, a user can re-process the encounter in "Billing Preparation". We need a way to identify when encounters have been unsigned and are being sent over again with corrections and on revisions in Pending Charges (PM). Currently there is nothing in the pending charges window to help the user identify multiple submissions from the EMR (when staff mark for sending multiple times or when unsigned notes create duplicates or if providers revise notes and send corrections).
6 votes -
Option to mark Diagnosis codes as Informational/Non-Billable
When in the PM, would like a way to mark certain diagnosis codes as Informational or Non-Billable and would keep them from going out on claims. They state that there are certain codes they need to put on the patient't chart that help them meet measures, but when the codes get sent out on claims, it causes the claims to come back with errors. They are valid ICD10 codes BUT insurance companies(NC Medicaid and Medicare) deny the claims if these codes are placed on claims.
Requested Steps to define spec: In the PM, under the Maint tab, click on Diagnosis.…
6 votesAfter some research found these are valid billable codes in situation when used properly on claims. Having this kind of option may cause further issue when the code needs to go out on a claim. I would suggest they add cross code messages to their codes so a biller will get a prompt that they may want to remove the code or at least the pointer from the claim if it doesn’t fit the claim situation. Or setup a rule in the Rules Manager so when Batching EB claims it flags the claims with the Z code dx. Coder believes the best maybe the cross code msg and the biller make the decision to remove the pointer or code or not remove since it maybe necessary on a claim.
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Ability to track who enters, deletes or edits recalls
We enter 300-400 recalls a month. Sometimes there are mistakes and we cannot track the user to provide additional training. It would be VERY helpful if under "Patient Log" in the "Patient Detail" screen it would tell you who entered, inactivated, deleted a recall, etc. by listing it as it does now when demographics are updated. If not there, then maybe a 'user' column in the recall area itself to help identify who is making mistakes. We bring patients back for cancerous polyps, so it's extremely important to get these entered correctly. Thank you!
6 votes -
Charge Slip to print patient entire name
When the patient has a long name the charge slip does not print the entire name. Example attached. Patients first name with middle initial is 11 digits. and only 5 digits print. There needs to be some digits added to the name slot.
6 votesThank you for the suggestion. FYI using a mailmerge chargeslip can give you the ability to customize the slip to show more characters.
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LOCK an ERA file when someone starts to post to it so another user cannot access it and result in duplicate posting
An ERA file is locked by a user when one of the following occur in “Billing > AutoPayment Posting”:
• The file is selected and “Load Autoposting Data” is clicked
• OR
o “Autoposting Report” is clicked
• OR
o “Autopost Payments” is clicked
• If another user attempts access the ERA file, the subsequent user(s) would be notified that the file is locked by the initial user with the notification including the user who has the file locked.
Requested Steps to define spec: As soon as an ERA file is accessed/report run... the would become "locked"
Expected Result: Avoid…6 votes -
When Patient Demographics changes in Once Practice, can this be updated in all other practices that the Patient exists in?
When Insurance or Patient Demographics changes in one Practice, User should be given the option to automatically update the same information in all other practices that the patient exists in and is found using the global search capability.
6 votes -
Need practice name on UDS reports
We have two separate PM systems for our two different sites and so we have to run UDS from both systems. It would be helpful if the Practice name appeared in some kind of header (similar to other reports) on all tables of the UDS reports so that we don't have to handwrite them on there and it look more official.
6 votes -
ZIP Code Totals on Service Area Report
On The "Service Area Report" (Aux > MicroMD CHC > UDS Reporting Tables > Service Area), it would be nice to have a "Total" per line/ZIP code. The report currently totals each class (None/Uninsured, Medicaid, Medicare, Private Insurance), but does not provide a total for each individual ZIP Code line.
6 votes
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