MicroMD PM
121 results found
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Auto-Posting For Institutional/FQHC Claims
There should be a way to permanently setup the options to post institutional/FQHC claims. In the past, troubleshooting has been performed with MicroMD support staff and it was found that the user must go into the setup for auto-posting and change the "Ignore Allowed" field to in order to post these and then revert the changes afterwards. There should be a way that another setup option be made to prevent constant changing of options by the users. In previous discussions, it was mentioned that this could potentially be resolved by adding a specific AutoPayment Posting Form Type for FQHC Medicare…
3 votes -
Pending Charges Providers Filters for Rendering Providers
Can the filter for the "Pending Charges Providers" filter actually filter only the providers selected and not rely on the billing provider? For instance. If Dr. A is the billing provider for Dr. B, when I select ONLY Dr. B in the "Pending Charges Providers" list, I should only see the items with Dr. B as the provider. However, if I select Dr. A in the list, I should only see the items with Dr. A as the provider. Currently, if I select Dr. A in the "Pending Charges Providers" list it will show both Dr. A's and Dr. B's…
3 votes -
address verification
If the can add an address verification tab in the demographics that corresponds with USPS.com. This way we can eliminate discrepancies' in an address so that there aren't any issues when it comes to mail of any sort.
3 votes -
Sliding Fee discount apply when changing plan set
When pulling a set of charges from the pending charge window and the plan set is changed from "private insurance" to "sliding fee" plan set, the system will not automatically apply the discount.
This is a resubmit of an old feature request from 2010. We still continue to have to deal with this issue and adjust when patients call and receive statements they should not have gotten.
3 votes -
Adjustable Appointment Columns by Provider
Would like the number of columns in the appointment scheduler to be adjustable by provider. Currently, it is only adjustable for the whole practice. Right now providers that may only need 1 or 2 columns but are forced to have 3 since other providers need this amount.
3 votes -
Patient Details to auto-populate County
We are experiencing patients traveling to our clinic from all over the state for our rapid COVID-19 testing. Patients give us their street address, city, and state but do not typically give us the county they live in. This information is a requirement under patient details and our staff members are having to google search the city/state to find the county the patient lives in. Can the system not auto-populate the county based on the city/state that is entered into the system? It already populates the city/state when the zip code is entered, so it certainly seems that the system…
3 votes -
Audit report for staff changing price of code when posting
Need a report to identify when prices are changed from the standard in the procedure code when posted to accounts. Staff can balance daysheets but that really doesn't give us a true record of details like when they reduce prices or even zero out the price.
Would like a report to be able to select and sort by procedure and user.3 votes -
Report for expiring insurances - sliding fee focus
CHC's typically need to know which patients are due for sliding fee updates (requirement is typically they qualify for a year and then have to produce income verification again). Insurances for each sliding fee are created and applied to the patient where the start/end dates are entered. Therefore we need a report that can give the patient listing (and merge capability in case they want to send letters). Also, ensure that DOS is in the filter so we are not continuing to contact patients that are no longer being seen at our office.
3 votes -
Print full middle name in Print Patient Info and all reports
Since the newer versions of MicroMD allow the user to add the full middle name to the demographics, it would be nice to have the middle name print in print patient information and all reports.
3 votes -
to add a physician in demographics
There currently is on patient details and demographics a field for referring physician and pcp. We are an ophthalmologist and have many diabetic patients that have an endocrinologist along with a pcp. Consultation letters are done to the pcp but also need to send one to the endocrinologist. If there were a field for that, we could enter that physician and be able to have a generated letter to both the pcp and the endocrinologist. Or listed as another physician type? We currently have to put a note in remarks or a note somewhere in micromd to do that extra…
3 votes -
Allow more than 4 diagnoses on the Claims Summary Report printout
Allow more than 4 diagnoses on the Claims Summary Report printout - I print these out to have a record of the claims sent with the diagnoses as ordered per line of service. But since I can have up to 12 diagnoses, I should be able to see all on the Summary Report that I am forced to print before Batching and Sending the claims.
3 votesSuggestion is under review and planning ref id 21011
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Lock out and Alert other users when a person is currently posting pending charges for that patient
Alert the other user(s) when a user is currently in the Charges window for that patient and lock all other users out from trying to post a duplicate charge. This is going to very helpful for the practices that has multiple billers and for bigger practices, especially an RHC or FQHC practice.
3 votesHigh Vote item will now be reviewed by product management team to establish when it can be planned to be incorporated into MicroMD ref id 19619
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Daysheet report by Site by Plan
We need a report by Site then by Plan that balances monthly to the change in AR on the AR Summary. It needs to be like the procedure history and show charges/payments/writeoffs (both summary and detail).
3 votesReference HSMS id 19107. Product mngmt will review this item as the next step in the development process.
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Recall/Waiting List in Appointment History Window
When viewing appointment history it would be helpful to see recalls and waiting list entries that apply to that patient.
3 votesRef 16660 Version 15.0
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Generic Schedules between PM/EMR
We need a better way to handle viewing generic schedules between the PM and EMR. Currently, we have to create the fake provider in the EMR as an actual user and map it. This leaves open a login to the EMR system as well as allowing messages/orders etc to accidentally be sent to that login.
2 votes -
Check out toggle to Charges and Payments
Now when the checkout toggle is turned on in Appt > General Setup, it auto launches the charge entry window it brings up a new blank window for entry. I would love to see it check the pending charge box for available charges to pull in so we can use the feature.
2 votes -
Update "Triangle/Caution" Warning
I reported a triangle warning showing but no details of the problem. I was told someone did not properly go through a detailed sequence of clicks in order to remove the warning. So the triangle was left without detail. Regardless of how someone opens up a sequence and makes corrections to the details, scrub the sequence and update the "triangle". It is very hard to work on issues when we have phantom warnings.
"The software only goes through the Code Scrubbing logic on the Edit Claim window, not on the Charge entry window."
2 votes -
Patient Chart Note update demographics
Practice is using Patient Chart Notes in PM Patient Detail to keep preauthorization and coverage information. They need the note to have updated patient demographic and insurance information. When address or plan changes, that note needs to be updated as well
2 votes -
Service Facility to be locked to a practice, not a global setting
create a tab in the practice section where only service facilities associated with that practice could be picked. Right now any facility can be picked. example if the SF should be 140, DataEntry can pick 14 and the wrong SF will bill out on the claim. if the SF was locked, 14 would not be able to be picked.
2 votes -
AL Medicaid Requirement
AL Medicaid requires the Provider ID in box 32 B (service facility) or the electronic equivalent. Currently the only way to include this on an electronic claim is to change the EB settings when billing for this plan only, and changing it back for all other plans. This is a lot of manual work, this should be something that can be added at a plan level independent of EB settings. See link below to AL Medicaid showing this is required. I submitted this to support but I was advised I have to submit through my voice which is strange because…
2 votesThis item has been moved to our internal system to prioritize and plan for a future version. id 30775
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